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$26

How much do restaurant support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for restaurant support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is restaurant support?

Restaurant support refers to the roles and services that assist a restaurant’s daily operations, ensuring smooth functioning both in the kitchen and front-of-house. This can include staff who handle customer inquiries, technical support for ordering systems, inventory management, cleaning, and maintenance. Restaurant support staff play a crucial role in helping the restaurant run efficiently, allowing chefs, servers, and management to focus on delivering quality food and service to customers.

What are the key skills and qualifications needed to thrive as a restaurant support?

To excel in Restaurant Support, you need strong organizational skills, basic food safety knowledge, and experience in customer service or hospitality. Familiarity with point-of-sale (POS) systems, reservation software, and inventory management tools is typically required. Excellent communication, teamwork, and adaptability help you handle the fast-paced environment and diverse customer needs. These skills ensure smooth restaurant operations, high-quality service, and customer satisfaction.

How does a restaurant support role typically collaborate with kitchen and front-of-house staff to ensure smooth operations?

Restaurant Support professionals act as the vital link between kitchen and front-of-house teams, ensuring that communication is clear and service runs efficiently. They may assist with tasks such as expediting orders, restocking supplies, and addressing immediate needs that arise during busy shifts. By proactively supporting both servers and kitchen staff, they help to minimize delays and enhance the overall guest experience. This collaborative approach requires strong multitasking skills and a willingness to jump in wherever needed.

What is the difference between Restaurant Support vs Restaurant Server?

AspectRestaurant SupportRestaurant Server
Required CredentialsNone typically required; on-the-job training commonFood safety certification often preferred; customer service skills essential
Work EnvironmentBack-of-house, prep areas, or support roles in dining establishmentsFront-of-house, directly interacting with customers
Employer & Industry UsageUsed in restaurants for roles assisting kitchen or service staffCommonly used for staff taking orders and serving food
Search & Comparison IntentPeople looking for support roles in restaurantsPeople seeking customer-facing serving positions

Restaurant Support roles focus on assisting kitchen or service teams behind the scenes, often requiring minimal credentials. In contrast, Restaurant Servers interact directly with customers, taking orders and serving food, often needing customer service skills and certifications. Both roles are vital in the restaurant industry but serve different functions within the dining experience.

Can I work in a restaurant support role with no experience?

Restaurant support roles often do not require prior experience, as employers may provide on-the-job training. Basic skills such as communication, teamwork, and a positive attitude are valuable, and some positions may require a food handler's permit or similar certification. Entry-level positions are common and suitable for those new to the industry.
More about Restaurant Support jobs

What cities are hiring for Restaurant Support jobs?

Cities with the most Restaurant Support job openings:

What states have the most Restaurant Support jobs?

States with the most job openings for Restaurant Support jobs include:

Restaurant Support jobs near you
Infographic showing various Restaurant Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Events Manager - Multi-Restaurant Support

333 Belrose LLC

Wilmington, DE • On-site

Full-time

Re-posted 5 days ago

Job description

Position Summary

The Events Manager is a leadership role responsible for planning, coordinating, and executing all private events, on-site functions, and special programming across a portfolio of three restaurant locations—two in Delaware and one in Pennsylvania. This individual ensures an exceptional guest experience while driving event revenue, operational efficiency, and consistency in service standards across all properties. The Events Manager partners closely with Restaurant General Managers, the Culinary Team, and the Head of Restaurant Operations to deliver high-quality events that reflect each restaurant’s brand and hospitality standards. In addition to administrative and planning responsibilities, the Events Manager is expected to work on-site for select floor shifts, providing leadership and hands-on coordination to ensure seamless event execution and alignment with service expectations.

Key Responsibilities

Event Sales & Client Management

  • Serve as the primary point of contact for all private event inquiries across the portfolio.
  • Conduct site tours, prepare proposals, negotiate pricing within approved parameters, and secure event bookings.
  • Build strong relationships with clients to understand goals, preferences, and service expectations.
  • Manage contracts, deposits, billing, and event documentation in collaboration with Finance.

Event Planning & Coordination

  • Lead internal planning meetings to align teams on event requirements, goals, and execution details.
  • Draft and distribute detailed event orders (BEOs) to all relevant teams.
  • Coordinate with culinary and beverage leadership on menu selections, dietary accommodations, and specialty requests.
  • Oversee event timelines, room layouts, décor, AV needs, staffing, and vendor coordination.
  • Ensure all events adhere to safety, health, and liquor law compliance.

On-Site Event Execution

  • Serve as the on-site event lead for major functions, ensuring flawless guest experience and operational alignment.
  • Partner with FOH leadership to ensure proper staffing levels, training, and preparedness for each event.
  • Anticipate and resolve guest needs and event issues with professionalism, urgency, and grace.

Revenue & Performance Management

  • Develop and execute strategies to grow event revenue and maximize booking potential.
  • Track event performance, client satisfaction, and operational results to identify trends and improvement opportunities.
  • Maintain accurate event calendars and ensure clear communication with operational leaders.
  • Monitor event-related expenses and approve costs within budget parameters.

Team Collaboration & Leadership

  • Collaborate with GMs, Chefs, and Marketing on seasonal programming, promotional events, and special activations.
  • Train FOH teams on event standards, service expectations, and execution protocols.
  • Participate in weekly operations meetings and provide updates on upcoming events and performance.

Marketing & Promotion

  • Work with Marketing to promote private dining offerings, special events, and holidays.
  • Support development of digital and printed materials that reflect current offerings and brand standards.
  • Ensure consistency in all guest-facing event communication.

Qualifications

  • Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred.
  • 3–5 years of event management or private dining experience, preferably in a multi-unit or high-volume setting.
  • Strong understanding of restaurant operations, food & beverage service, and hospitality-driven guest experience.
  • Exceptional communication, organization, and client service skills.
  • Ability to work evenings, weekends, and holidays based on event schedules.
  • Proficiency with event software, POS/reservation systems, and Google/Microsoft Suites.
  • Ability to travel regularly between DE and PA locations.

Core Competencies

  • Hospitality-Driven Leadership
  • Operational Planning & Execution
  • Communication & Client Engagement
  • Multi-Location Coordination
  • Problem Solving & Decision Making
  • Revenue & Performance Awareness
  • Time Management & Prioritization

Physical Requirements

  • Ability to stand and walk for extended periods.
  • Ability to lift up to 25 lbs.
  • Ability to travel regularly between restaurant locations.