Service Director
$65K - $75K/yr
Elaine's Restaurant, Stanford's Cigar Club, and The Inn at El Reloj, alongside a growing private events program. We are seeking a Service Director to build and lead the front-of-house program across ...
Service Director
$65K - $75K/yr
Elaine's Restaurant, Stanford's Cigar Club, and The Inn at El Reloj, alongside a growing private events program. We are seeking a Service Director to build and lead the front-of-house program across ...
Service Director
Tampa, FL · On-site
$65K - $75K/yr
Elaine's Restaurant, Stanford's Cigar Club, and The Inn at El Reloj, alongside a growing private events program. We are seeking a Service Director to build and lead the front-of-house program across ...
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Service Director
Tampa, FL · On-site
$65K - $75K/yr
Elaine's Restaurant, Stanford's Cigar Club, and The Inn at El Reloj, alongside a growing private events program. We are seeking a Service Director to build and lead the front-of-house program across ...
Service Director
Tampa, FL · On-site
$65K - $75K/yr
Elaine's Restaurant, Stanford's Cigar Club, and The Inn at El Reloj, alongside a growing private events program. We are seeking a Service Director to build and lead the front-of-house program across ...
Service Director
Tampa, FL · On-site
$65K - $75K/yr
Elaine's Restaurant, Stanford's Cigar Club, and The Inn at El Reloj, alongside a growing private events program. We are seeking a Service Director to build and lead the front-of-house program across ...
Service Director
Tampa, FL · On-site
$65K - $75K/yr
Elaine's Restaurant, Stanford's Cigar Club, and The Inn at El Reloj, alongside a growing private events program. We are seeking a Service Director to build and lead the front‑of‑house program ...
Service Director
Tampa, FL · On-site
$65K - $75K/yr
Elaine's Restaurant, Stanford's Cigar Club, and The Inn at El Reloj, alongside a growing private events program. We are seeking a Service Director to build and lead the front‑of‑house program ...
Service Director
Los Angeles, CA · On-site
$80K - $90K/yr
Super Peach by Momofuku Super Peach by Momofuku is a new restaurant located in the Westfield ... The Service Director prioritizes leadership, work ethic, and insightful, innovative thinking just ...
New
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Service Director
Los Angeles, CA · On-site
$80K - $90K/yr
Super Peach by Momofuku Super Peach by Momofuku is a new restaurant located in the Westfield ... The Service Director prioritizes leadership, work ethic, and insightful, innovative thinking just ...
New
Super Peach by Momofuku Super Peach by Momofuku is a new restaurant located in the Westfield ... The Service Director prioritizes leadership, work ethic, and insightful, innovative thinking just ...
Super Peach by Momofuku Super Peach by Momofuku is a new restaurant located in the Westfield ... The Service Director prioritizes leadership, work ethic, and insightful, innovative thinking just ...
Super Peach by Momofuku Super Peach by Momofuku is a new restaurant located in the Westfield ... The Service Director prioritizes leadership, work ethic, and insightful, innovative thinking just ...
Super Peach by Momofuku Super Peach by Momofuku is a new restaurant located in the Westfield ... The Service Director prioritizes leadership, work ethic, and insightful, innovative thinking just ...
Service Director
Los Angeles, CA · On-site
$80K - $90K/yr
Restaurant - Food ServiceMomofuku Momofuku was founded by chef David Chang in 2004 with the opening ... The Service Director prioritizes leadership, work ethic, and insightful, innovative thinking just ...
Service Director
Los Angeles, CA · On-site
$80K - $90K/yr
Restaurant - Food ServiceMomofuku Momofuku was founded by chef David Chang in 2004 with the opening ... The Service Director prioritizes leadership, work ethic, and insightful, innovative thinking just ...
Service Director
San Francisco, CA · On-site
$80K - $90K/yr
Birdsong is a two Michelin-starred restaurant in San Francisco, where Chef Chris Bleidorn's cooking ... Now we're looking for a Service Director who's ready to lead the floor with intention - someone who ...
Quick apply
Service Director
San Francisco, CA · On-site
$80K - $90K/yr
Birdsong is a two Michelin-starred restaurant in San Francisco, where Chef Chris Bleidorn's cooking ... Now we're looking for a Service Director who's ready to lead the floor with intention - someone who ...
Birdsong is a two Michelin-starred restaurant in San Francisco, where Chef Chris Bleidorn's cooking ... Now we're looking for a Service Director who's ready to lead the floor with intention - someone who ...
Birdsong is a two Michelin-starred restaurant in San Francisco, where Chef Chris Bleidorn's cooking ... Now we're looking for a Service Director who's ready to lead the floor with intention - someone who ...
Service Director
Manhattan, NY · On-site
We are looking for a Service Director to join our team here at WS New York ... WS New York is a restaurant and private club concept in Hudson Yards. WS New York has unparalleled ...
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Service Director
Manhattan, NY · On-site
We are looking for a Service Director to join our team here at WS New York ... WS New York is a restaurant and private club concept in Hudson Yards. WS New York has unparalleled ...
Restaurant Service Manager
Iowa City, IA · On-site
Restaurant Service Manager -- VUE Rooftop Hilton Garden Inn Iowa City Downtown University Perched ... Direct collaboration with a leadership team invested in your long-term growth What we ask in return:
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Iowa City, IA · On-site
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Restaurant Service Manager
Frankfort, KY · On-site
$60K - $70K/yr
... directed and developed by the Managing Partner on a daily basis. Benefits: · Industry Leading ... restaurant P&L statements is required for the Service Manager · A requirement for the Service ...
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Restaurant Service Manager
Frankfort, KY · On-site
$60K - $70K/yr
... directed and developed by the Managing Partner on a daily basis. Benefits: · Industry Leading ... restaurant P&L statements is required for the Service Manager · A requirement for the Service ...
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Iowa City, IA · On-site
Restaurant Service Manager - VUE Rooftop Hilton Garden Inn Iowa City Downtown University Perched on ... Direct collaboration with a leadership team invested in your long-term growth What we ask in return:
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Iowa City, IA · On-site
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Service Director
Boston, MA · On-site
$90K - $95K/yr
... throughout the restaurant, concert venue and private events while delivering exceptional ... The Service Director leads the daily execution of operational initiatives, develops high-performing ...
Quick apply
Service Director
Boston, MA · On-site
$90K - $95K/yr
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Restaurant Service Manager
Omaha, NE · On-site
$55K/yr
Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Supervises and ... and directing work; appraising performance; rewarding and disciplining employees; addressing ...
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Omaha, NE · On-site
$55K/yr
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Boston, MA · On-site
... throughout the restaurant, concert venue and private events while delivering exceptional ... The Service Director leads the daily execution of operational initiatives, develops high-performing ...
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Boston, MA · On-site
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Boston, MA · On-site
$90K - $95K/yr
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Canon City, CO · On-site
$15.16/hr
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Canon City, CO · On-site
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Service Director
Tampa, FL
J.C. Newman Cigar Co.
• Tobacco Manufacturing • 51 - 200 employees51 - 200 employees
$65K - $75K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 12 hours ago
Job description
Service Director
For more than 131 years and four generations, J.C. Newman Cigar Co. has handcrafted premium cigars in Tampa's historic Ybor City. In late 2026, we will open three new hospitality experiences across the El Reloj District: Elaine's Restaurant, Stanford's Cigar Club, and The Inn at El Reloj, alongside a growing private events program.
We are seeking a Service Director to build and lead the front-of-house program across the property. This hands-on leadership role oversees service standards, training, guest experience, and daily operations for the restaurant, cigar club, inn guest services, and events program.
Compensation & Benefits
- $65,000–$75,000 annually, based on experience
- Performance bonus opportunity beginning in year two
- Medical, dental, and vision insurance
- 401(k) with company match
- Company-paid life insurance and short-term disability
- Company-sponsored long-term disability
- Paid time off
Position Summary
The Service Director is responsible for creating and maintaining exceptional guest experiences across the El Reloj District. This role leads the front-of-house team, develops service standards and training programs, oversees daily operations, supports private events, and partners closely with executive leadership to build a best-in-class hospitality program.
Essential Duties & Responsibilities
- Develop and maintain service standards across the restaurant, cigar club, inn guest services, and events program
- Recruit, train, coach, and lead a high-performing front-of-house team
- Create and deliver ongoing training focused on hospitality, service techniques, product knowledge, and guest engagement
- Maintain a strong floor presence and lead service by example
- Oversee daily front-of-house operations, including scheduling, labor management, pre-shift meetings, and service execution
- Partner with the events team to ensure seamless execution of private events
- Manage front-of-house operational inventories and supplies
- Utilize and oversee systems including reservations, scheduling, event management, and operational software
- Monitor labor costs, staffing levels, and team productivity
- Collaborate with the General Manager, Executive Chef, Beverage Director, and executive leadership to ensure operational alignment
- Manage employee performance, coaching, documentation, and corrective action when necessary
- Ensure compliance with company policies and all applicable health, sanitation, alcohol, and safety regulations
Qualifications
- Minimum two years of progressive restaurant or hospitality leadership experience
- Proven success building, developing, or elevating a service program
- Strong training, coaching, and team development experience
- Experience managing private dining, catering, or events
- Strong communication, organizational, and leadership skills
- Ability to manage staffing, labor controls, and operational performance
- Basic understanding of sales, labor, and cost management
- Experience with hospitality technology platforms preferred
- English proficiency required; Spanish preferred
- Comfortable working in and around a premium cigar environment
Physical Requirements & Work Environment
- Ability to stand and walk for extended periods in a fast-paced hospitality environment
- Ability to lift and move up to 25 pounds occasionally
- Exposure to premium cigar smoke in designated areas
- Full-time position requiring evenings, weekends, holidays, and occasional extended schedules based on business needs
Ready to Join Us?
If you are a hospitality leader with the experience, vision, and dedication to teaching that this role demands, we would welcome the opportunity to speak with you. Please submit your resume and a brief note about your service background and your approach to staff training to hr@jcnewman.com or apply online at www.jcnewman.com/careers.
J.C. Newman Cigar Co. is proud to be an Equal Opportunity Employer. We are a drug-free workplace and conduct pre-employment drug screening.
About J.C. Newman Cigar
Sourced by ZipRecruiter
Industry
Tobacco manufacturing
Company size
51 - 200 Employees
Headquarters location
Tampa, FL, US
Year founded
1895