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Restaurant Operations Management Jobs in Rochester, NY

Dunkin'

Multi Unit ManagerDistrict Manager

Rochester, NY · On-site

$63K/yr

... Operations team as appropriate Management Responsibilities Include: Recruit, hire, onboard and develop restaurant managers Plan, monitor, appraise and review restaurant employee performance Manage ...

Highgate Hotels L.P.

Operations Manager

Hilton, NY · On-site

The company utilizes industry‑leading revenue management tools that efficiently identify and ... Restaurant Row & more. The hotel offers 282 brand-new guestrooms with king or two queen beds plus ...

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All JobsRestaurant Operations Management JobsRestaurant Operations Management Jobs in Rochester, NY

Restaurant Operations Management information

See Rochester, NY salary details

$31.6K

$62.7K

$91.8K

How much do restaurant operations management jobs pay per year?

As of Sep 14, 2026, the average yearly pay for restaurant operations management in Rochester, NY is $62,729.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $67,100.00 per year, depending on experience, location, and employer.

What is restaurant operations management?

Restaurant operations management involves overseeing the day-to-day activities of a restaurant to ensure efficient service, high-quality food, and customer satisfaction. This role includes managing staff, inventory, finances, and compliance with health and safety standards. Restaurant operations managers work to optimize workflows, reduce costs, and maintain a positive work environment. Their responsibilities are crucial for the restaurant’s overall success and profitability.

What are some common challenges faced by restaurant operations managers, and how can these be addressed on the job?

Restaurant Operations Managers often encounter challenges such as staff turnover, maintaining consistent service quality, and managing inventory efficiently. Addressing these issues typically involves implementing effective training programs, fostering a positive team culture, and utilizing technology for inventory and scheduling. Proactive communication with staff and regular performance reviews can also help anticipate and solve problems before they impact operations. Staying adaptable and solution-oriented is key to success in this dynamic environment.

What are the key skills and qualifications needed to thrive as a restaurant operations manager, and why are they important?

To thrive as a Restaurant Operations Manager, you need expertise in food service management, budgeting, staff supervision, and typically a background in hospitality or business administration. Familiarity with POS systems, inventory management software, and food safety certifications is commonly required. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure customer satisfaction. These abilities are crucial for maintaining efficient operations, driving profitability, and delivering a high-quality dining experience.

What is the difference between Restaurant Operations Management vs Restaurant Supervisor?

AspectRestaurant Operations ManagementRestaurant Supervisor
ResponsibilitiesOversees overall restaurant performance, manages staff, handles budgeting, and develops strategiesSupervises daily staff activities, ensures service quality, and handles customer issues
Required CredentialsOften requires management experience, certifications like ServSafe, and leadership skillsTypically requires experience in restaurant service and supervisory skills
Work EnvironmentOffice-like setting within the restaurant, strategic planning, meetingsFrontline environment, direct interaction with staff and customers
Industry UsageCommonly used in larger restaurants, chains, and management rolesFound in all restaurant types, focusing on daily operations

Restaurant Operations Management involves strategic oversight and higher-level responsibilities, while Restaurant Supervisors focus on daily staff supervision and customer service. Both roles are essential but differ in scope and complexity.

What does a restaurant operations management do?

A restaurant operations manager oversees daily restaurant activities, including staff management, inventory control, customer service, and ensuring compliance with health and safety regulations. They coordinate between departments, optimize efficiency, and implement policies to improve overall restaurant performance.

What are popular job titles related to Restaurant Operations Management jobs in Rochester, NY?

For Restaurant Operations Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Restaurant Operations Management jobs in Rochester, NY look for?

The top searched job categories for Restaurant Operations Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Restaurant Operations Management jobs?

Cities near Rochester, NY with the most Restaurant Operations Management job openings:

Restaurant Operations Management jobs near you
Infographic showing various Restaurant Operations Management job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $62,729 per year, or $30.2 per hour.

Multi Unit ManagerDistrict Manager

Rochester, NY

Dunkin'
Food and Beverage Stores • 10K+ employees
Learn more about Dunkin'external

$63K/yr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago

Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,259 frontline employees who took The Breakroom Quiz

Job description

Multi Unit Manager

BENEFITS:

  • PTO/Sick Pay
  • Health Insurance
  • 401K
  • Employee Assistant Program
  • Pay Based on Experience
  • Bonus Pay
  • Paid Training
  • Mileage/Gas Reimbursement
  • Fun Atmosphere

A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.

Responsibilities Include:

• Able to perform all duties of restaurant team members and restaurant managers

• Ensure all restaurants in their portfolio are meeting Brand operational standards and food

safety standards

• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales

and profitability

• Understand local marketing area and competitor trends

• Establish sales and service goals with franchise owners and restaurant managers

• Provides great guest service and resolves issues

• Lead team meetings

• Deliver training to restaurant managers on a variety of topics including marketing windows

and LTOs and Brand initiatives

• Ensure that restaurants correctly execute new products and processes in a marketing

window

• Develop business plans for their portfolio and develop action plans with franchise owners.

• Drive a clear vision and clearly communicates to the team

• Engages with Dunkin’ Brands Field Operations team as appropriate

Management Responsibilities Include:

• Recruit, hire, onboard and develop restaurant managers

• Plan, monitor, appraise and review restaurant employee performance

• Manage and coordinate the Restaurant Management team to support their restaurant

performance & execution

• Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction

Education/Experience:

• Basic computer skills

• Fluent in spoken and written English

• Basic math and financial management

• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality

• College degree preferred

Key Competencies

• Strong analytical skills and business acumen

• Works well with others in a fun, fast-paced team environment

• On time, demonstrates honesty and a positive attitude

• Willingness to learn and embrace change

• Guest focused

• Ability to train and develop a team

• Time management

• Problem solving

• Motivating others

Physical Demands/Working Conditions:

• Standing on feet

• Repetitive motion including bending, stooping and reaching

• Lifting packages

• Wearing a headset (if applicable)

• Working in a small space

• Requires travel between restaurants

Join Our Team and Be a Part of Our Family!
Are you seeking a workplace where you're not just another employee, but a valued member of our family? Do you yearn for a place where opportunity for growth is more than just a catchphrase? Look no further! At Bapa Network, we believe in fostering a family atmosphere, where your contributions are appreciated, and your professional aspirations are supported. Discover the opportunities that await you at Bapa Network! Become a part of our extended family. Your future is bright here, and we can't wait to welcome you aboard!

What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

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