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Restaurant Operations Management Jobs in Washington

Chick-fil-A

Operations Director

Rockville, MD · On-site

$54K/yr

Strong knowledge of restaurant operations, including food preparation, inventory management, and ... customer service * Bachelor's degree in Business Administration, Hospitality, or a related field ...

Chick-fil-A

Operations Director

Rockville, MD · On-site

$54K/yr

Strong knowledge of restaurant operations, including food preparation, inventory management, and ... customer service * Bachelor's degree in Business Administration, Hospitality, or a related field ...

The Capital Burger

Restaurant Manager

Washington, DC

$70K - $80K/yr

$70000 per year - $80000 per year The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values.

The Capital Burger

Restaurant Manager

Washington, DC · On-site

$70K - $80K/yr

$70000 per year - $80000 per year The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values.

The Capital Burger

Restaurant Manager

Reston, VA

$65K - $75K/yr

$65000 per year - $75000 per year The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values.

The Capital Burger

Restaurant Manager

Reston, VA

$65K - $75K/yr

$65000 per year - $75000 per year The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values.

The Capital Grille

Restaurant Manager

Washington, DC · On-site

$70K - $80K/yr

$70000 per year - $80000 per year The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values.

Capital Grille

Restaurant Manager

Reston, VA · On-site

$65K - $75K/yr

$65000 per year - $75000 per year The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values.

The Capital Grille

Restaurant Manager

Reston, VA · On-site

$65K - $75K/yr

$65000 per year - $75000 per year The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values.

Shake Shack

Restaurant Manager

Arlington, VA · On-site

$55K - $68K/yr

Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security * Must exhibit an aptitude for leading ...

Shake Shack

Restaurant Manager

Arlington, VA · On-site

$55K - $68K/yr

Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security * Must exhibit an aptitude for leading ...

Shake Shack

Restaurant Manager

Sterling, VA · On-site

$55K - $68K/yr

Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security * Must exhibit an aptitude for leading ...

Shake Shack

Restaurant Manager

Washington, DC · On-site

$55K - $68K/yr

Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security * Must exhibit an aptitude for leading ...

Shake Shack

Restaurant Manager

Washington, DC · On-site

$55K - $68K/yr

Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security * Must exhibit an aptitude for leading ...

Shake Shack

Restaurant Manager

Sterling, VA

$55K - $68K/yr

Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security * Must exhibit an aptitude for leading ...

Shake Shack

Restaurant Manager

Washington, DC · On-site

$55K - $68K/yr

Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security * Must exhibit an aptitude for leading ...

Shake Shack

Restaurant Manager

Arlington, VA

$55K - $68K/yr

Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security * Must exhibit an aptitude for leading ...

Shake Shack

Restaurant Manager

Washington, DC · On-site

$55K - $68K/yr

Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security * Must exhibit an aptitude for leading ...

Great American Restaurants

Restaurant Manager

Fairfax, VA · On-site

$70K - $100K/yr

The ideal Restaurant Manager has a passion for food and beverages and a genuine ability to connect ... Quarterly bonuses earned through achieving results in hospitality and operations * 3 weeks Paid ...

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Restaurant Operations Management information

What is restaurant operations management?

Restaurant operations management involves overseeing the day-to-day activities of a restaurant to ensure efficient service, high-quality food, and customer satisfaction. This role includes managing staff, inventory, finances, and compliance with health and safety standards. Restaurant operations managers work to optimize workflows, reduce costs, and maintain a positive work environment. Their responsibilities are crucial for the restaurant’s overall success and profitability.

What are some common challenges faced by restaurant operations managers, and how can these be addressed on the job?

Restaurant Operations Managers often encounter challenges such as staff turnover, maintaining consistent service quality, and managing inventory efficiently. Addressing these issues typically involves implementing effective training programs, fostering a positive team culture, and utilizing technology for inventory and scheduling. Proactive communication with staff and regular performance reviews can also help anticipate and solve problems before they impact operations. Staying adaptable and solution-oriented is key to success in this dynamic environment.

What are the key skills and qualifications needed to thrive as a restaurant operations manager, and why are they important?

To thrive as a Restaurant Operations Manager, you need expertise in food service management, budgeting, staff supervision, and typically a background in hospitality or business administration. Familiarity with POS systems, inventory management software, and food safety certifications is commonly required. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure customer satisfaction. These abilities are crucial for maintaining efficient operations, driving profitability, and delivering a high-quality dining experience.

What is the difference between Restaurant Operations Management vs Restaurant Supervisor?

AspectRestaurant Operations ManagementRestaurant Supervisor
ResponsibilitiesOversees overall restaurant performance, manages staff, handles budgeting, and develops strategiesSupervises daily staff activities, ensures service quality, and handles customer issues
Required CredentialsOften requires management experience, certifications like ServSafe, and leadership skillsTypically requires experience in restaurant service and supervisory skills
Work EnvironmentOffice-like setting within the restaurant, strategic planning, meetingsFrontline environment, direct interaction with staff and customers
Industry UsageCommonly used in larger restaurants, chains, and management rolesFound in all restaurant types, focusing on daily operations

Restaurant Operations Management involves strategic oversight and higher-level responsibilities, while Restaurant Supervisors focus on daily staff supervision and customer service. Both roles are essential but differ in scope and complexity.

What does a restaurant operations management do?

A restaurant operations manager oversees daily restaurant activities, including staff management, inventory control, customer service, and ensuring compliance with health and safety regulations. They coordinate between departments, optimize efficiency, and implement policies to improve overall restaurant performance.

What are popular job titles related to Restaurant Operations Management jobs in Washington?

For Restaurant Operations Management jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Restaurant Operations Management jobs in Washington look for?

The top searched job categories for Restaurant Operations Management jobs in Washington are:

What cities in Washington are hiring for Restaurant Operations Management jobs?

Cities in Washington with the most Restaurant Operations Management job openings:

Restaurant Operations Management jobs near you
Infographic showing various Restaurant Operations Management job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 10% Part Time, 2% Temporary, and 6% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution.

Operations Director

Chick-fil-A

Rockville, MD • On-site

$54K/yr

Full-time

Posted 19 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,613 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants

Job description

Main Responsibilities of a Restaurant Director
  • Responsible for every aspect of everyday supervision of daily operations
  • Responsible for creating and maintaining a culture that aligns with our Enterprise's Core Values
  • Takes good care of staff and customers by delivering the Chick-fil-A recepie
Job Description

Chick-fil-A Montrose Crossing and Westfield Montgomery Mall is seeking an experienced and motivated Restaurant Director to join our team. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of food quality, cleanliness, and operational excellence.

Duties and Responsibilities 

  • Execute the job description and responsibilities for the Team Member, Certified Trainer, and Shift Manager
  • Lead and oversee the coordination of all aspects of restaurant operations
  • Coach and develop the leaders of the restaurant so they are equipped to lead the team
  • Meet with the Shift Managers to discuss the business and create capacity in them
  • Assist the Director of Talent with training, development, increasing retention and creating a healthy staffing number
  • Strategize with the Marketing Director to increase sales and transactions through intentional promotions
  • Meet with the Director of Facilities to discuss proper care and cleaning of equipment in the restaurant.
  • Partner with the Director of Quality & Safety to ensure our service meets local, state, & Chick-fil-A regulations and our customer satisfaction
  • Coach and mentor team members
  • Review daily, weekly, and monthly performance goal achievements and take corrective actions for any shortfalls.
  • Execute the Winning Hearts Everyday program 
  • Recommend and Assist in the preparation of the weekly work schedule
  • Analyze quarterly Customer Experience Monitor reports
  • Manage the Financial Health of the business by managing and controlling expenses
  • Streamline systems & processes
  • Prepare and revise the  Standard Operating Procedure when necessary to ensure its compliance with changes made in the restaurant or by Chick-fil-A Corporate
  • Develop performance-oriented goals and accountability among FOH team members and Shift Managers

Requirements:

  • 5+ years of experience in restaurant operations, with a proven track record of success in a leadership role
  • Strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Strong knowledge of restaurant operations, including food preparation, inventory management, and customer service
  • Bachelor's degree in Business Administration, Hospitality, or a related field preferred

If you are passionate about providing exceptional customer service and have a proven track record of success in restaurant operations, we want to hear from you. Apply today to join the Chick-fil-A Montrose Crossing and Westfield Montgomery Mall team as a Restaurant Director.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

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Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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