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Restaurant General Manager Jobs in Springfield, MA

KFC

KFC General Manager

West Springfield, MA · On-site

$53K - $74K/yr

As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.

KFC

KFC General Manager

Westfield, MA · On-site

$56K - $77K/yr

As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.

KFC

KFC General Manager

Chicopee, MA · On-site

$53K - $74K/yr

As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.

KFC

KFC General Manager

Ludlow, MA · On-site

$56K - $78K/yr

As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.

KFC

KFC General Manager

Springfield, MA · On-site

$53K - $74K/yr

As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.

KFC

KFC General Manager

Springfield, MA · On-site

$54K - $75K/yr

As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.

KFC

KFC General Manager

Springfield, MA · On-site

$53K - $74K/yr

As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.

KFC

KFC General Manager

Holyoke, MA · On-site

$53K - $73K/yr

As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.

Taco Bell

General Manager

Ware, MA · On-site

$55K - $65K/yr

The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. Why should you apply? * Competitive Salary:

Taco Bell

General Manager

Ware, MA · On-site

$55K - $65K/yr

The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. Why should you apply? * Competitive Salary:

GF Enterprise, LLC

General Manager

Hadley, MA · On-site

The Taco Bell Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of ...

GF Enterprise, LLC

General Manager

East Hartford, CT · On-site

The Taco Bell Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of ...

GF Enterprise, LLC

General Manager

Manchester, CT

The Taco Bell Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of ...

GF Enterprise, LLC

General Manager

Hartford, CT · On-site

The Taco Bell Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of ...

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All JobsRestaurant General JobsRestaurant General Manager JobsRestaurant General Manager Jobs in Springfield, MA

Restaurant General Manager information

See Springfield, MA salary details

$33.9K

$65.4K

$99.7K

How much do restaurant general manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for restaurant general manager in Springfield, MA is $65,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $74,200.00 per year, depending on experience, location, and employer.

What are some common challenges restaurant general managers face in balancing operational efficiency with customer satisfaction?

Restaurant General Managers often juggle the demands of maintaining smooth day-to-day operations while ensuring exceptional customer experiences. Challenges can include managing staffing levels during peak hours, addressing unexpected issues like equipment breakdowns or supply shortages, and handling customer complaints promptly. Additionally, they must continuously motivate staff, coordinate with kitchen and front-of-house teams, and implement cost-control measures without compromising service quality. Successfully navigating these demands requires strong communication, adaptability, and proactive problem-solving skills.

What does a restaurant general manager do?

A restaurant general manager is responsible for the daily operations of a restaurant. This means they arrange schedules, supervise employees, and ensure patrons have a quality dining experience. They may deliver food to tables or clean during busy times to help out their staff. A restaurant general manager will often handle tasks related to finances or booking, such as tracking payroll and setting budgets. They will conduct hiring interviews and plan training for new employees.

What are the key skills and qualifications needed to thrive as a restaurant general manager, and why are they important?

To thrive as a Restaurant General Manager, you need strong leadership, operations management, and financial acumen, typically supported by experience in hospitality or a related field. Familiarity with POS systems, scheduling software, and food safety certifications is often required. Exceptional communication, problem-solving, and team-building skills help you motivate staff and deliver excellent customer service. These skills are crucial for ensuring efficient operations, high-quality guest experiences, and sustained business profitability.

How much can a restaurant general manager at a restaurant make?

A restaurant general manager typically earns a median annual salary ranging from $50,000 to $80,000, with higher earnings possible in larger or high-end establishments. Compensation often includes bonuses, profit sharing, and benefits, and experience, location, and restaurant size influence pay levels.

What are the main responsibilities of a restaurant general manager?

A Restaurant General Manager oversees the daily operations of a restaurant, ensuring efficient service, high food quality, and customer satisfaction. They are responsible for managing staff, handling budgets, maintaining inventory, and implementing health and safety standards. Additionally, they develop marketing strategies, resolve customer complaints, and work to maximize profitability. Their leadership is crucial for creating a positive work environment and ensuring the restaurant's overall success.

What is the difference between Restaurant General Manager vs Restaurant Assistant Manager?

AspectRestaurant General ManagerRestaurant Assistant Manager
CredentialsExperience in hospitality, management certifications often preferredSimilar credentials, often with less experience required
Work EnvironmentOversees entire restaurant operationsSupports the general manager, focuses on specific areas
ResponsibilitiesOverall management, strategic planning, financialsStaff supervision, customer service, daily operations
UsageCommonly used in industry and job searchesOften a stepping stone to general manager roles

The Restaurant General Manager is responsible for the entire restaurant operation, including strategic planning and financial management. The Restaurant Assistant Manager supports the general manager by handling daily tasks and supervising staff. While both roles require hospitality experience, the general manager holds broader responsibilities and oversight.

More about Restaurant General Manager jobs
What job categories do people searching Restaurant General Manager jobs in Springfield, MA look for? The top searched job categories for Restaurant General Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Restaurant General Manager jobs? Cities near Springfield, MA with the most Restaurant General Manager job openings:
Restaurant General Manager jobs near you
Infographic showing various Restaurant General Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $65,385 per year, or $31.4 per hour.

KFC General Manager

KFC

West Springfield, MA • On-site

$53K - $74K/yr

Full-time

Re-posted 8 days ago

KFC rating

4.8

Company rating: 4.8 out of 10

Based on 784 frontline employees who took The Breakroom Quiz

71st of 106 rated fast food restaurants

Job description

Description:
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.
If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.
Requirements:
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
- A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team.
- You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile.
- We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun.
- You set high standards for yourself and for the team.
- You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
- And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
Additional Info:
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters.

What KFC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Kentucky Fried Chicken logo

About Kentucky Fried Chicken

Sourced by ZipRecruiter

Kentucky Fried Chicken (KFC) is a globally renowned fast-food restaurant chain headquartered in Louisville, KY, US. Since carving its niche in the quick-service restaurant industry in 1930, KFC has become an international brand, renowned for its signature dishes. The company was founded by Colonel Harland Sanders, who's iconic image is an integral part of the brand's identity. The company's product line, although diversified, is predominantly known for its original recipe of fried chicken with secret herb and spice mix.

Industry

Food and beverage stores and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

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