1

Restaurant General Manager Jobs in Springfield, MA

Restaurant General Manager

Windsor, CT · On-site

$53K - $74K/yr

A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to ...

A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to ...

Restaurant General Manager

East Granby, CT · On-site

$53K - $74K/yr

A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to ...

Restaurant General Manager

Windsor, CT

$53K - $74K/yr

A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to ...

Restaurant General Manager

Hartford, CT · On-site

$54K - $75K/yr

A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to ...

DESCRIPTION A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...

DESCRIPTION A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...

Restaurant General Manager

Hartford, CT

$54K - $75K/yr

A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to ...

DESCRIPTION A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...

DESCRIPTION A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...

DESCRIPTION A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...

Restaurant General Manager

Hartford, CT · On-site

$50K - $55K/yr

DESCRIPTION A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for ...

next page

Showing results 1-20

Restaurant General Manager information

See Springfield, MA salary details

$33.9K

$65.4K

$99.7K

How much do restaurant general manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for restaurant general manager in Springfield, MA is $65,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $74,200.00 per year, depending on experience, location, and employer.

How much can a general manager at a restaurant make?

A restaurant general manager's salary typically ranges from $50,000 to $100,000 annually, depending on the size and location of the restaurant, as well as experience and performance. Many managers also receive bonuses, benefits, and opportunities for advancement within the hospitality industry.

What are some common challenges Restaurant General Managers face in balancing operational efficiency with customer satisfaction?

Restaurant General Managers often juggle the demands of maintaining smooth day-to-day operations while ensuring exceptional customer experiences. Challenges can include managing staffing levels during peak hours, addressing unexpected issues like equipment breakdowns or supply shortages, and handling customer complaints promptly. Additionally, they must continuously motivate staff, coordinate with kitchen and front-of-house teams, and implement cost-control measures without compromising service quality. Successfully navigating these demands requires strong communication, adaptability, and proactive problem-solving skills.

Which is higher, CEO or GM?

A CEO (Chief Executive Officer) is typically higher in an organization's hierarchy than a General Manager (GM). The CEO oversees the entire company and sets strategic direction, while a GM manages daily operations within a specific division or location. In most companies, the CEO reports to the board of directors, whereas the GM reports to the CEO or senior management.

What Does a Restaurant General Manager Do?

A restaurant general manager is responsible for the daily operations of a restaurant. This means they arrange schedules, supervise employees, and ensure patrons have a quality dining experience. They may deliver food to tables or clean during busy times to help out their staff. A restaurant general manager will often handle tasks related to finances or booking, such as tracking payroll and setting budgets. They will conduct hiring interviews and plan training for new employees.

What are the key skills and qualifications needed to thrive as a Restaurant General Manager, and why are they important?

To thrive as a Restaurant General Manager, you need strong leadership, operations management, and financial acumen, typically supported by experience in hospitality or a related field. Familiarity with POS systems, scheduling software, and food safety certifications is often required. Exceptional communication, problem-solving, and team-building skills help you motivate staff and deliver excellent customer service. These skills are crucial for ensuring efficient operations, high-quality guest experiences, and sustained business profitability.

What is the 30/30/30 rule for restaurants?

The 30/30/30 rule in restaurant management is a time management guideline where managers spend 30% of their time on operations, 30% on staff development, and 30% on strategic planning. It helps ensure balanced focus on daily tasks, team growth, and long-term goals for effective leadership.

What is the highest paid Restaurant Manager?

The highest paid restaurant managers typically earn over $100,000 annually, especially in high-end or luxury establishments. Compensation varies based on location, experience, and the size of the restaurant, with some earning bonuses and profit-sharing incentives.

What are the main responsibilities of a Restaurant General Manager?

A Restaurant General Manager oversees the daily operations of a restaurant, ensuring efficient service, high food quality, and customer satisfaction. They are responsible for managing staff, handling budgets, maintaining inventory, and implementing health and safety standards. Additionally, they develop marketing strategies, resolve customer complaints, and work to maximize profitability. Their leadership is crucial for creating a positive work environment and ensuring the restaurant's overall success.

What is the difference between Restaurant General Manager vs Restaurant Assistant Manager?

AspectRestaurant General ManagerRestaurant Assistant Manager
CredentialsExperience in hospitality, management certifications often preferredSimilar credentials, often with less experience required
Work EnvironmentOversees entire restaurant operationsSupports the general manager, focuses on specific areas
ResponsibilitiesOverall management, strategic planning, financialsStaff supervision, customer service, daily operations
UsageCommonly used in industry and job searchesOften a stepping stone to general manager roles

The Restaurant General Manager is responsible for the entire restaurant operation, including strategic planning and financial management. The Restaurant Assistant Manager supports the general manager by handling daily tasks and supervising staff. While both roles require hospitality experience, the general manager holds broader responsibilities and oversight.

What job categories do people searching Restaurant General Manager jobs in Springfield, MA look for? The top searched job categories for Restaurant General Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Restaurant General Manager jobs? Cities near Springfield, MA with the most Restaurant General Manager job openings:

Restaurant General Manager

Dunkin' | Askar Management

Windsor Locks, CT

$55K/yr

Full-time

Posted 2 days ago


Job description

JOB DESCRIPTION

A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws. 


Responsibilities Include:

  • Able to perform all responsibilities of restaurant team members
  • Lead team meetings
  • Deliver training to restaurant team members
  • Ensure Brand standards, recipes and systems are executed
  • Create and maintain a guest focused culture in the restaurant
  • Review guest feedback results and implement action plans to drive improvement
  • Communicates restaurant priorities, goals and results to restaurant team members
  • Execute new product roll-outs including training, marketing and sampling
  • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
  • Control costs to help maximize profitability
  • Completion of inventory on a periodic basis as determined by Franchisee
  • Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
  • Completion of DCP and other vendor orders
  • Conduct self-assessments and corresponding action plans
  • Ensure restaurant budget is met as determined by Franchisee
  • Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
  • Engages with Dunkin' Brands Field Operations team as appropriate


Management Responsibilities Include:

  • Recruit, hire, onboard and develop restaurant team members
  • Plan, monitor, appraise and review employee performance
  • Coach restaurant team members to drive sales, improve profitability and guest satisfaction


Education/Experience:

  • Basic computer skills
  • Fluent in spoken and written English
  • Basic math and financial management
  • Previous leadership experience in retail, restaurant or hospitality
  • College Degree preferred

REQUIREMENTS

    ABOUT THE COMPANY

    In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.