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Restaurant Area Manager Jobs in Springfield, MA (NOW HIRING)

Wendy's

Shift Manager

Springfield, MA

$14.50 - $18.50/hr

Position Overview The Shift Manager position is the first management level role in the restaurant ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

Springfield, MA · On-site

$15 - $19/hr

Position Overview The Shift Manager position is the first management level role in the restaurant ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

Hartford, CT

$15.25 - $19.25/hr

Position Overview The Shift Manager position is the first management level role in the restaurant ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

Vernon, CT · On-site

$14.75 - $18.75/hr

Position Overview The Shift Manager position is the first management level role in the restaurant ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

West Springfield, MA

$15 - $19/hr

Position Overview The Shift Manager position is the first management level role in the restaurant ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

West Springfield, MA · On-site

$15 - $19/hr

Position Overview The Shift Manager position is the first management level role in the restaurant ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

Palmer, MA

$15.25 - $19.50/hr

Position Overview The Shift Manager position is the first management level role in the restaurant ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

Hartford, CT · On-site

$15 - $18.75/hr

Position Overview The Shift Manager position is the first management level role in the restaurant ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

Windsor Locks, CT

$14.50 - $18.50/hr

Position Overview The Shift Manager position is the first management level role in the restaurant ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

Windsor, CT · On-site

$14.50 - $18.50/hr

Position Overview The Shift Manager position is the first management level role in the restaurant ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager - Morning

Hartford, CT

$15.25 - $19.25/hr

Position Overview The Shift Manager position is the first management level role in the restaurant ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager - Morning

Bloomfield, CT

$15 - $19/hr

Position Overview The Shift Manager position is the first management level role in the restaurant ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager - Morning

Springfield, MA

$14.50 - $18.50/hr

Position Overview The Shift Manager position is the first management level role in the restaurant ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

Ludlow, MA · On-site

$15.75 - $20/hr

Why Wendy's Position Overview The Shift Manager position is the first management level role in the ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

Hadley, MA · On-site

$14.50 - $18.25/hr

Why Wendy's Position Overview The Shift Manager position is the first management level role in the ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

Bloomfield, CT

$15 - $19/hr

What you'll do Position Overview The Shift Manager position is the first management level role in ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

West Springfield, MA · On-site

$15 - $19/hr

What you'll do Position Overview The Shift Manager position is the first management level role in ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

West Springfield, MA · On-site

$15 - $19/hr

Why Wendy's Position Overview The Shift Manager position is the first management level role in the ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

Hartford, CT · On-site

$15.25 - $19.25/hr

What you'll do Position Overview The Shift Manager position is the first management level role in ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

Wendy's

Shift Manager

West Springfield, MA · On-site

$15 - $19/hr

What you'll do Position Overview The Shift Manager position is the first management level role in ... restaurants, Area office, etc., as business needs dictate * Must have or be willing to obtain ...

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Showing results 21-40

All JobsRestaurant Area JobsRestaurant Area Manager JobsRestaurant Area Manager Jobs in Springfield, MA

Restaurant Area Manager information

See Springfield, MA salary details

$34.9K

$72.5K

$98.2K

How much do restaurant area manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for restaurant area manager in Springfield, MA is $72,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,800.00 and $80,200.00 per year, depending on experience, location, and employer.

What does a restaurant area manager do?

The role of a restaurant area manager is to ensure all restaurants under your jurisdiction are providing the quality of service that your brand expects, while also monitoring sales growth, revenue, and management employees. Your responsibilities as a restaurant area manager require you to ensure policies and procedures clear and in place at every location in your area. Although you do not typically get involved in staff relations, you may field complaints from staff about policies or procedures that managers are ignoring or talk to staff about future promotions. Your duties call on your leadership skills, along with your ability to set goals and help your stores achieve them.

What skills and qualifications are needed to be a restaurant area manager?

To thrive as a Restaurant Area Manager, you need strong leadership, multi-unit management experience, and a background in hospitality, often supported by a degree in business or hospitality management. Proficiency with restaurant POS systems, inventory management software, and scheduling tools is typically required. Outstanding communication, problem-solving skills, and the ability to motivate diverse teams are crucial soft skills for this role. These capabilities ensure operational excellence, consistent customer experiences, and effective team performance across multiple locations.

What are common challenges faced by restaurant area managers and how can they be addressed?

Restaurant Area Managers often juggle multiple locations, which can make it challenging to maintain consistent quality, staffing levels, and customer satisfaction across all restaurants. To address these challenges, effective delegation, regular communication with individual store managers, and frequent site visits are essential. Developing strong leadership skills and implementing standardized operating procedures also help ensure each location meets company standards. Building a collaborative culture among managers and fostering open feedback can further improve consistency and performance across the area.

What is the difference between Restaurant Area Manager vs Restaurant Supervisor?

AspectRestaurant Area ManagerRestaurant Supervisor
ResponsibilitiesOversees multiple restaurant locations, manages regional operations, implements policies, and drives sales growth.Manages daily restaurant operations, supervises staff, ensures customer satisfaction, and handles shift responsibilities.
Required CredentialsExperience in restaurant management, leadership skills, and often a relevant degree or certification.Experience in restaurant service, supervisory skills, and sometimes a food safety certification.
Work EnvironmentRegional or corporate offices, multiple restaurant locations, travel involved.Single restaurant, front-of-house and back-of-house areas, primarily on-site.

The main difference between a Restaurant Area Manager and a Restaurant Supervisor lies in scope and responsibilities. The Area Manager oversees multiple locations and focuses on regional performance, while the Supervisor manages daily operations within a single restaurant. Both roles require leadership skills and relevant experience, but the Area Manager's role is broader and more strategic.

What is a restaurant area manager?

Restaurant Area Managers are professionals who oversee the operations of multiple restaurant locations within a specific geographic area. Their responsibilities typically include ensuring each restaurant meets company standards for quality, service, and profitability, as well as recruiting, training, and supporting restaurant managers. They also analyze financial reports, implement marketing initiatives, and ensure compliance with health and safety regulations. Restaurant Area Managers play a crucial role in driving growth and maintaining consistency across all locations under their supervision.
More about Restaurant Area Manager jobs
What are popular job titles related to Restaurant Area Manager jobs in Springfield, MA? For Restaurant Area Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Restaurant Area Manager jobs in Springfield, MA look for? The top searched job categories for Restaurant Area Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Restaurant Area Manager jobs? Cities near Springfield, MA with the most Restaurant Area Manager job openings:
Restaurant Area Manager jobs near you
Infographic showing various Restaurant Area Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $72,471 per year, or $34.8 per hour.

Shift Manager

Wendy's

Springfield, MA

$14.50 - $18.50/hr

Other

Re-posted 27 days ago

Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,334 frontline employees who took The Breakroom Quiz

78th of 106 rated fast food restaurants

Job description

Position Overview

The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.


Key Responsibilities

  • Train, monitor, and reinforce food safety procedures to crew members
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close
  • Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer"
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees
  • Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Follow up and ensure resolution of VOC issues as needed
  • Onboard new hires in Workday


Qualifications

  • High School Diploma, GED or equivalent preferred
  • Must be at least 18 years of age
  • 6 months or more of restaurant, retail, customer service focused, or equivalent experience
  • Available for full time and close/ shifts
  • Certification for Open/Close Shift Manager 
  • Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
  • Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time 
  • Position requires the use of a headset. Frequent lifting and carrying (at times up to 50 lbs.), reaching, pushing, pulling, bending, kneeling and stooping is involved
  • Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate
  • Must have or be willing to obtain ServSafe certification by end of training





What Wendy's employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969

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