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Response Technologies Jobs (NOW HIRING)

Oversees the design, implementation, and operation of advanced detection and response technologies and SOC tooling, ensuring robust protection for Barracuda customers against evolving cyber threats

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How much do response technologies jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for response technologies in the United States is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What are Response Technologies?

Response Technologies refer to the tools, systems, and strategies used to respond to emergencies, disasters, or critical incidents. These technologies can include communication systems, data management platforms, alerting software, and specialized equipment used by emergency responders. Their main purpose is to improve the speed, efficiency, and effectiveness of responses to incidents, helping to protect lives and property. Professionals in this field often work with law enforcement, fire services, medical responders, and government agencies to coordinate and optimize emergency response efforts.

How do Response Technologies professionals typically collaborate with emergency services and other stakeholders during a crisis?

Professionals in Response Technologies often work closely with emergency services, such as fire departments, police, and medical teams, to ensure rapid and coordinated responses to crises. This collaboration may involve integrating communication systems, sharing real-time data, and participating in joint training exercises. Effective teamwork and clear communication are crucial, as these professionals help bridge the gap between technology and field operations to optimize response times and outcomes. Regular briefings and debriefings with stakeholders are also common to continually improve processes and technologies.

What is the difference between Response Technologies vs Emergency Response Coordinators?

AspectResponse TechnologiesEmergency Response Coordinators
CertificationsCPR, First Aid, Emergency Management certificationsCPR, First Aid, Emergency Management certifications
Work EnvironmentTechnical teams, field operations, safety departmentsEmergency sites, command centers, public safety agencies
Industry UsageDisaster response, safety solutions, crisis managementPublic safety, disaster management, government agencies

Response Technologies and Emergency Response Coordinators both require similar certifications and often work in safety-related environments. Response Technologies typically focus on developing and implementing safety solutions, while Emergency Response Coordinators manage on-the-ground response efforts during crises. Both roles are vital in disaster management and public safety sectors, but Response Technologies professionals often work behind the scenes, whereas Emergency Response Coordinators are directly involved in field operations.

What are the key skills and qualifications needed to thrive as a Response Technologies Specialist, and why are they important?

To thrive as a Response Technologies Specialist, you need expertise in emergency management, technology integration, and incident response, typically supported by a degree in information technology or emergency management. Familiarity with incident management systems (IMS), communication platforms, and certifications such as FEMA's NIMS or CompTIA Security+ are highly valuable. Strong analytical thinking, problem-solving, and effective communication skills help you respond quickly and coordinate across teams. These abilities are crucial for ensuring timely, efficient, and coordinated responses to emergencies or crises.
More about Response Technologies jobs
What cities are hiring for Response Technologies jobs? Cities with the most Response Technologies job openings:
What states have the most Response Technologies jobs? States with the most job openings for Response Technologies jobs include:
Infographic showing various Response Technologies job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,907 per year, or $20.6 per hour.
Director, MDR (Managed Detection and Response)

Director, MDR (Managed Detection and Response)

Barracuda Networks Inc.

Alpharetta, GA

Full-time

Medical, Retirement, PTO

Posted 4 days ago

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Job description

Job ID 27-0198
 
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
 
We know a diverse workforce adds to our collective value and strength as an organization.  Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
 
Envision yourself at Barracuda
The Director of MDR will lead the SOC and Expert Led team, overseeing a global organization across AMER, EMEA, and APAC that consists of cyber security analysts, managers, cyber advisors, the IR team, and vulnerability management. This role is responsible for the design and execution of the human led detection and response service delivered to Barracuda customers, directing critical incident response operations on their behalf, and shaping the operational strategy in alignment with broader business objectives. The Director will mentor and develop a high performing global team, ensure compliance with global standards, and provide strategic guidance on risk management and security operations for Barracuda customers.
 
What you’ll be working on 
  • Develops, implements, and continuously refines the MDR service strategy, ensuring alignment with Barracuda business objectives, customer outcomes, and industry best practices
  • Oversees the design, implementation, and operation of advanced detection and response technologies and SOC tooling, ensuring robust protection for Barracuda customers against evolving cyber threats
  • Owns the management and operational ownership of the EDR platform across the global customer base, including policy tuning, detection coverage, response playbooks, and platform health
  • Chairs the incident response function for customer engagements, providing leadership and direction during critical cybersecurity incidents, and ensuring effective communication with customer executives, internal leadership, and external stakeholders
  • Serves as the senior customer facing escalation point for any major service issues, incidents, or escalations across the customer base, owning the response and the path to resolution
  • Partners closely with Product, Sales, Customer Success, and Support teams to align the MDR service roadmap, go to market motion, onboarding experience, and ongoing customer journey
  • Represents Barracuda externally as a speaker and thought leader at both Barracuda events (Discover, partner summits, customer briefings, executive roundtables) and industry events (RSA, Black Hat, regional security conferences, analyst and press briefings)
  • Manages vendor contracts and strategic partnerships across the SOC and MDR technology stack, including negotiation, renewal, performance management, and ongoing commercial and technical governance
  • Drives the development and enforcement of SOC policies, runbooks, standards, and procedures, ensuring compliance with regulatory requirements and industry standards across the global delivery footprint
  • Leads and mentors a high performing global cybersecurity team across AMER, EMEA, and APAC, fostering a culture of innovation, continuous improvement, and operational excellence
  • Communicates and influences senior management and major customers, ensuring that service strategy aligns with both Barracuda business objectives and customer outcomes
  • Provides short to mid term strategy and operational direction, leading talent management and operational management for a 24/7 follow the sun SOC organization
  • Combines expert technical and business knowledge of the cybersecurity domain to drive large scale programs that foster team performance and ensure business success
  • Leads the development and implementation of differentiated MDR programs that align with long term organizational objectives and market trends
  • Travel required, both domestic and international, to support customer engagements, industry events, executive briefings, and presence across the AMER, EMEA, and APAC SOC footprint
 
Technical/Functional Skills 
  • SOC Operations and 24/7 Global Service Delivery
  • MDR and EDR Platform Management
  • Security Architecture, Tools and Technologies
  • Cybersecurity Principles and Practices
  • Incident Response and Crisis Management
  • Vendor Management, Contract Negotiation, and Commercial Governance
  • Customer Engagement and Executive Communication
  • Public Speaking and Industry Representation
  • Cross Functional Partnership with Product, Sales, Customer Success, and Support
  • IT and Service Delivery Strategy
  • Business Acumen and Commercial Awareness
  • Industry Expertise across MDR, XDR, EDR, and SOC Domains
  • Strategic Roadmap Development
  • Global People and Performance Management across AMER, EMEA, and APAC
  • Process Improvement and Operational Excellence
  • Interviewing and Recruiting across Multiple Regions
  • Team Development and Talent Pipeline Building
 
What you bring to the role 
Education 
  • Bachelor's/ master’s degree in cybersecurity, information security, computer science, or equivalent
Experience 
  • 15-20 years of experience with bachelor’s or 12-18 years of experience with master's in areas such security operations, cyber incident response, threat hunting or equivalent
  • 7-10 years of management experience
Certifications (preferred) 
  • Certified Information Systems Security Professional (CISSP) or equivalent
  • Certified Information Security Manager (CISM) for expertise in security management and governance
 
What you’ll get from us 
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda. 
  
  • Equity, in the form of non-qualifying options  
  • High-quality health benefits  
  • Retirement Plan with employer match  
  • Career-growth opportunities  
  • Flexible Time Off and Paid Time Off benefits  
  • Volunteer opportunities
The anticipated salary range for this role is 182,000 to 230,000. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws.
 
At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates’ qualifications and experience.
 
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