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Response Team Jobs (NOW HIRING)

Allied Universal is hiring a Safety Response Team member. The Safety Response program serves to ensure a memorable and welcoming experience for everyone visiting our vibrant city center. Safety ...

Allied Universal is hiring a Safety Response Team member. The Safety Response program serves to ensure a memorable and welcoming experience for everyone visiting our vibrant city center. Safety ...

Supervisor, Crisis Response Team Regular Full-Time San Diego, CA, US Salary Range: $70,304.00 To $81,412.00 Annually Supervisor, Crisis Response Team At Father Joe's Villages, housing is not just a ...

BELFOR's National Response Team is responsible for reporting to large scale disasters across the country and supporting local offices on large projects. Qualifications * Able to travel extensively on ...

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Response Team information

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$31.5K

$73.7K

$100K

How much do response team jobs pay per year?

As of Sep 11, 2026, the average yearly pay for response team in the United States is $73,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a response team?

A Response Team is a group of professionals who are trained to react quickly and effectively during emergencies or critical situations. Their responsibilities can include responding to incidents like natural disasters, security threats, medical emergencies, or technical failures, depending on the organization. Members of a Response Team are usually skilled in assessment, communication, and rapid problem-solving to minimize harm and restore normal operations as soon as possible. Organizations rely on Response Teams to ensure safety, provide support, and coordinate resources during urgent events.

What are the key skills and qualifications needed to thrive as a response team member, and why are they important?

To thrive as a Response Team member, you need strong problem-solving abilities, quick decision-making skills, and relevant training or certifications such as emergency response or first aid. Familiarity with communication systems, incident management software, and safety equipment is typically required. Outstanding teamwork, resilience under pressure, and clear communication make individuals excel in this role. These skills are crucial for ensuring rapid, coordinated, and effective responses to emergencies or critical incidents.

What are some common challenges faced by members of a response team and how can they be addressed?

Members of a Response Team often encounter high-pressure situations that require quick decision-making and adaptability, such as managing emergencies or rapidly responding to critical incidents. Balancing thorough communication with swift action can be challenging, especially when collaborating across departments or with external agencies. To address these challenges, effective training, regular drills, and clear protocols are essential, as well as fostering a supportive team environment where members can debrief and learn from each event.

What is the difference between Response Team vs Customer Support Specialist?

AspectResponse TeamCustomer Support Specialist
Required credentialsBasic certifications, training in emergency response or safety protocolsCustomer service training, communication skills
Work environmentField operations, emergency sites, or company facilitiesCall centers, offices, or online support platforms
Employer and industry usageUsed in industries like manufacturing, logistics, or emergency servicesCommon in retail, tech, and service industries

The Response Team and Customer Support Specialist roles both require strong communication skills and relevant training. However, Response Teams focus on emergency or operational responses in physical environments, while Customer Support Specialists handle customer inquiries primarily through digital or phone channels. Understanding these differences helps in choosing the right career path or job search focus.

What states have the most Response Team jobs?

States with the most job openings for Response Team jobs include:

What are popular job titles related to Response Team jobs?

For Response Team jobs, the most frequently searched job titles are:

Infographic showing various Response Team job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $73,668 per year, or $35.4 per hour.

Incident Response Team Lead (CBP)

Reston, VA • Hybrid

Agile Defense
IT Services • 201 - 500 employees

Full-time

Posted 15 days ago


Job description

About Agile Defense
 
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
 
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Title: Incident Response Team Lead
Clearance: Active Top Secret with SCI eligibility, ability to obtain and maintain a CBP Background Investigation (CBP BI) and EOD, active BI strongly preferred. We can begin processing for candidates who do not hold one.
Citizenship: U.S. Citizenship required
Location: Reston, VA - Hybrid 3 to 5 days
Salary Range: $155,000-180,000
Signing Bonus: $10,000 for candidates with an active CBP BI. Payable after 90 days; standard terms apply.
 
SUMMARY
 
Agile Defense is seeking experienced Cyber Incident Response Team Lead to support an enterprise cybersecurity program that delivers 24/7/365 Cybersecurity Operations Center (SOC) services. The IR team conducts security investigations for potential threat activity identified within the organization, conducts deep-dive forensic investigations (host-based, cloud and network), identify and implement countermeasures, as well as track and report on incident activity to USG customers. To support this vital mission, Agile Defense staff are on the forefront of providing Advanced CSOC Operations to include the development of advanced analytics and countermeasures to protect critical assets from various cyber threats. To ensure the integrity, security and resiliency of critical operations, we are seeking candidates with diverse backgrounds in cyber security systems operations, technical analysis and incident response lifecycle. A strong work ethic, diligent time and attendance, written and verbal communications skills are a must. The ideal candidate will have a solid understanding of cyber threats and information security in the domains of TTP’s, Threat Actors, Campaigns, and Observables. Additionally, the ideal candidate would be familiar with intrusion detection systems, intrusion analysis, security information event management platforms, endpoint threat detection tools, and security operations ticket management.
 
JOB DUTIES AND RESPONSIBILITIES
 
Drive the incident response lifecycle to include incident detection, analysis, escalation, and coordinated response across all CSOC functions. Develop and standardize incident response runbooks, playbooks, and communication protocols; ensure proper evidence handling and thorough documentation. Monitor and improve key performance metrics (MTTA/MTTR); capture lessons learned and implement corrective actions to strengthen future response efforts.
 
QUALIFICATIONS
Minimum required experience
  • Five (5) years of progressive professional experience in incident response role, SOC analyst role with emphasis in cyber security issues, incidents, hunts or digital forensics and operations, and computer incident response lifecycle.
  • Candidates must also exhibit proficient use of cyber tools, including but not limited to:
    • Security Information and Event Management (SIEM)
    • Network analysis
    • Live response
    • Endpoint detection and response tools
    • Intrusion Prevention / Detections Systems (IPS / IDS)
    • CSOC ticketing platforms
Required Certifications
  • Certified Information System Security Professional (CISSP) and
  • One or more of the following certifications:
    • GIAC Certified Intrusion Analyst (GCIA)
    • GIAC Certified Incident Handler (GCIH)
    • GIAC Certified Forensic Analyst (GCFA)
    • SANS GIAC Certified Enterprise Defender (GCED)
    • Other Information Assurance Technician (IAT) Level III certification in accordance with DoD Directive 8570.1.
Education, Background, and Years of Experience
  • Bachelor of Science in computer science, engineering, STEM or cybersecurity IT or cyber security
  • Or eight (8) years of relevant work experience in lieu of a degree
Preferred Skills
  • One or more of the following:
    • GFCA
    • GPEN
    • GREM
    • GFNA
    • GIAC
  • Familiarity with Cloud environments
Our Core Values
 
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. 
 
What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
 
  • Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
  • Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
  • Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
  • Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
  • Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
  • Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.
 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.