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Responding To Online Reviews Jobs (NOW HIRING)

Budget Heating, Cooling & Plumbing

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Marketing Coordinator - In-House

Saint Peters, MO · On-site

$20 - $25/hr

You'll also run email campaigns, respond to online reviews, and create the occasional graphic or promotional material. If something customer-facing needs attention, this role touches it. You're a ...

Capital Vacations

Front Desk Agent

Sedona, AZ · On-site

$13.75 - $17.25/hr

Respond to online reviews. * Reconcile rentals for the previous month. * Check online travel agents for rental inbound. * Daily post office and banking run. * Block RCI points for unpaid accounts.

Capital Vacations

Front Desk Agent

Sedona, AZ · On-site

$13.75 - $17.25/hr

Respond to online reviews. * Reconcile rentals for the previous month. * Check online travel agents for rental inbound. * Daily post office and banking run. * Block RCI points for unpaid accounts.

DASMEN Residential

Marketing Coordinator

Ramsey, NJ

$42K - $58K/yr

Produce social media content and respond to online reviews. * Work directly with property managers to review marketing strategies that will increase online traffic to the community. * Coordinate and ...

Coury Hospitality, LLC

Marketing Manager

Amarillo, TX · On-site

Respond to online reviews as needed. * Create and deploy newsletters routinely. * Assist in distributing outlet menus online. * Conduct online audit routinely to ensure online information is up to ...

Asteria HR

Brand Ambassador

San Bernardino, CA · On-site

$22 - $23/hr

Respond to online reviews and customer inquiries in a professional manner. * Monitor customer feedback and report insights to leadership. * Track customer preferences and share key findings with the ...

Infinium Staffing

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Receptionist

Temecula, CA · On-site

$20 - $24/hr

Correspond with customers via email and respond to online reviews. * Coordinate with QC/Accounting, Manufacturing, and Shipping departments. * Contribute to team efforts by assisting with related ...

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All JobsResponding To Online Reviews Jobs

Responding To Online Reviews information

See salary details

$17.5K

$40.6K

$86K

How much do responding to online reviews jobs pay per year?

As of Aug 8, 2026, the average yearly pay for responding to online reviews in the United States is $40,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,000.00 and $43,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced when responding to online reviews, and how can they be managed effectively?

One of the main challenges in responding to online reviews is handling negative or emotionally charged feedback while maintaining a professional and empathetic tone. It's essential to remain calm, acknowledge the reviewer's concerns, and provide clear, constructive solutions or next steps. Timeliness is also important, as prompt responses can improve public perception and customer trust. Collaborating with other departments, such as customer service or management, is often necessary to resolve issues accurately and efficiently. Regularly updating knowledge of company policies and product details ensures responses are both helpful and consistent.

What are the key skills and qualifications needed to thrive in responding to online reviews, and why are they important?

To thrive in Responding to Online Reviews, you need strong written communication skills, attention to detail, and an understanding of brand voice, often supported by experience in customer service or public relations. Familiarity with review management platforms, CRM systems, and reputation monitoring tools is typically required. Empathy, professionalism, and problem-solving abilities help you address customer concerns effectively and maintain a positive company image. These skills are crucial for building customer trust, protecting brand reputation, and turning feedback into opportunities for improvement.

What does a responding to online reviews professional do?

A professional who responds to online reviews is responsible for managing and replying to feedback left by customers on platforms such as Google, Yelp, and social media. Their role involves addressing both positive and negative reviews in a timely and professional manner to maintain and improve the business's reputation. They often follow company guidelines to resolve complaints, thank customers for feedback, and demonstrate that the business values customer input. This position requires strong communication skills, empathy, and the ability to de-escalate tense situations online.

What is the difference between Responding To Online Reviews vs Customer Service Representative?

AspectResponding To Online ReviewsCustomer Service Representative
Primary RoleEngaging with customers through online review platforms to address feedbackHandling customer inquiries and issues via phone, email, or in person
Work EnvironmentOnline, digital platformsCall centers, retail stores, offices
Required SkillsCommunication, online reputation management, empathyCommunication, problem-solving, patience
Common Industry UsageRetail, hospitality, service industriesAll customer-facing sectors

While both roles involve customer communication, Responding To Online Reviews focuses on managing online reputation through digital feedback, whereas Customer Service Representatives handle direct customer interactions across various channels. Both require strong communication skills but differ mainly in their work environment and interaction methods.

More about Responding To Online Reviews jobs
What cities are hiring for Responding To Online Reviews jobs? Cities with the most Responding To Online Reviews job openings:
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What job categories do people searching Responding To Online Reviews jobs look for? The top searched job categories for Responding To Online Reviews jobs are:
Responding To Online Reviews jobs near you
Infographic showing various Responding To Online Reviews job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,596 per year, or $19.5 per hour.

Social Media/Content Manger (In House)

Vitability Health

Brooklyn, NY

$20 - $30/hr

Other

Re-posted 13 days ago

Job description

Job Title: Social Media Marketing In-House Manager

Location: Brooklyn, NY

Type: Part-Time

Responsibilities:

1. Develop and implement comprehensive social media strategies aligned with Vitability Health's brand objectives.

2. Create engaging and relevant content for various social media platforms, including Facebook, Instagram, Twitter, and LinkedIn.

3. Manage social media accounts, ensuring consistent brand messaging and timely responses to audience interactions.

4. Monitor social media trends, analyze performance metrics, and provide insights to optimize content and strategy.

5. Collaborate with internal teams to align social media efforts with overall marketing goals and campaigns.

6. Stay updated on industry best practices and emerging trends to enhance the company's online presence.

7. Execute paid social media advertising campaigns to drive brand awareness and customer engagement.

8. Foster relationships with influencers and industry partners to amplify the brand's reach.

9. Create and manage a content calendar to maintain a consistent posting schedule.

10. Monitor and respond to online reviews and customer feedback, addressing inquiries and concerns in a timely manner.

Qualifications:

1. Proven experience in social media management, preferably in the health and wellness industry.

2. Strong understanding of social media platforms, algorithms, and best practices.

3. Excellent written and verbal communication skills.

4. Creative mindset with the ability to develop compelling and shareable content.

5. Familiarity with social media analytics tools to track and report on key performance metrics.

6. Ability to work independently and collaboratively in a dynamic team environment.

Application Instructions:

Interested candidates should submit a resume, cover letter, and a portfolio showcasing previous social media campaigns or content creation. Please highlight relevant experience in the health and wellness. 

Note: This is a part-time position, and candidates must be available to work on-site in Brooklyn, NY.