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Resource Connection Jobs in Massachusetts (NOW HIRING)

Boston Medical Center

Community Wellness Advocate

Boston, MA · On-site

$21.25 - $27.25/hr

Provide intensive home and community-based outreach, motivational interviewing and goal setting, resource connection and accompaniment to medical appointments as needed to help patients appropriately ...

Boston Medical Center

Community Wellness Advocate

Boston, MA

$21.25 - $27.25/hr

Provide intensive home and community-based outreach, motivational interviewing and goal setting, resource connection and accompaniment to medical appointments as needed to help patients appropriately ...

Hasbro

HR Coordinator (Temporary Position)

Boston, MA · On-site

$31.25/hr

HR Coordinator (Temporary Position) Boston, Massachusetts, United States; Pawtucket, Rhode Island ... spark joy, connection, and community through the magic of play. This is your chance to shape ...

Hasbro

HR Coordinator (Temporary Position)

Boston, MA · On-site

$31.25/hr

... spark joy, connection, and community through the magic of play. This is your chance to shape ... Are you looking to join an HR team in a global company to continue to build your experience? If so ...

McDonald's

Department Manager

Southwick, MA · On-site

$21 - $23.50/hr

... Resource Connection • Adoption Assistance • Matching gifts program This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete

McDonald's

Maintenance

Chicopee, MA · On-site

... Resource Connection • Adoption Assistance • Matching gifts program This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete

McDonald's

Maintenance

Northampton, MA · On-site

... Resource Connection • Adoption Assistance • Matching gifts program This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete

McDonald's

Maintenance

Greenfield, MA · On-site

... Resource Connection • Adoption Assistance • Matching gifts program This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete

McDonald's

Shift Manager

Southwick, MA · On-site

$15.50 - $19.50/hr

... Resource Connection • Adoption Assistance • Matching gifts program This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete

McDonald's

Maintenance

Worcester, MA · On-site

... Resource Connection • Adoption Assistance • Matching gifts program This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete

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All JobsResource Connection JobsResource Connection Jobs in Massachusetts

Resource Connection information

See Massachusetts salary details

$31.7K

$102.8K

$182.9K

How much do resource connection jobs pay per year?

As of Aug 20, 2026, the average yearly pay for resource connection in Massachusetts is $102,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,800.00 and $127,200.00 per year, depending on experience, location, and employer.

What is a resource connection?

Resource Connection professionals are specialists who help organizations identify, coordinate, and allocate resources—such as people, equipment, or information—to ensure projects and operations run smoothly. They often serve as a liaison between different departments or between the organization and external partners. Their main goal is to optimize the use of available resources to improve efficiency, reduce costs, and support business objectives. Resource Connection roles are common in industries such as healthcare, education, and corporate project management.

How does a resource connection typically collaborate with other departments to ensure clients receive the necessary support and services?

A Resource Connection professional often acts as a liaison between clients and various internal or external service providers, such as healthcare, housing, or social services teams. Collaboration usually involves regular meetings, case conferences, and ongoing communication to assess clients’ needs and coordinate effective support plans. This requires strong interpersonal and organizational skills to ensure that information is accurately shared and that services are delivered in a timely manner. By working closely with colleagues in different departments, Resource Connection professionals help overcome barriers and streamline access to essential resources for clients.

What are the key skills and qualifications needed to thrive as a resource connection, and why are they important?

To thrive as a Resource Connection Specialist, you need a strong understanding of community resources, case management, and social services, often supported by a degree in social work or a related field. Familiarity with client management databases, resource referral systems, and basic office software is typically required. Excellent active listening, empathy, and problem-solving skills help build trust and effectively connect clients to appropriate services. These capabilities are crucial for ensuring clients receive timely, effective support and for maintaining successful partnerships with service providers.

What is the difference between Resource Connection vs Resource Coordinator?

AspectResource ConnectionResource Coordinator
CredentialsVaries; often requires knowledge of resources and basic certificationsTypically requires certifications in social work, counseling, or related fields
Work EnvironmentCommunity organizations, social services, non-profitsSocial service agencies, healthcare facilities, community programs
Employer & IndustryNon-profit organizations, government agenciesHealthcare providers, social service agencies
Search & Comparison IntentUnderstanding resource referral processesManaging and coordinating resource services

Resource Connection focuses on linking clients to available resources, often involving outreach and referral. Resource Coordinator manages and organizes these resources, ensuring clients receive appropriate support. Both roles are essential in social services but differ in scope and responsibilities.

What are popular job titles related to Resource Connection jobs in Massachusetts?

For Resource Connection jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Resource Connection jobs in Massachusetts look for?

The top searched job categories for Resource Connection jobs in Massachusetts are:

Resource Connection jobs near you
Infographic showing various Resource Connection job openings in Massachusetts as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $102,843 per year, or $49.4 per hour.

CROSS CONNECTION COORDINATOR

City of Worcester

Worcester, MA • On-site

$34.39 - $41.91/hr

Full-time

Posted 11 days ago

City Of Worcester rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

622nd of 848 rated public administrative organizations

Job description

CROSS CONNECTION COORDINATOR
DEPARTMENT OF PUBLIC WORKS
CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for the position of Cross Connection Coordinator for the Water Operations Division within the Department of Public Works. Under the direction of the Assistant Director of Water Operations, the position is responsible for protecting the public potable water supply by identifying, inspecting, and mitigating potential and actual cross-connections. This role ensures compliance with local, state, and federal regulations regarding backflow prevention and cross-connection control. The Cross Connection Coordinator will work closely with internal departments, private contractors, and customers to enforce program requirements and promote public health. The Cross Connection Coordinator may also receive directions from the Director of Environmental Systems and Water Resources Coordinator.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
  • Manage and update the City's Cross Connection Control Program (CCCP) to satisfy local rules and regulations, Massachusetts statutory requirements and associated rules and regulations. Special consideration shall be given to certain timelines for all surveys, tests, and re-tests to ensure compliance.
  • Supervise CCCP contractors working in the field conducting tests and surveys.
  • Coordinate staff assigned to complete work under the CCCP.
  • Conduct field inspections and tests of backflow prevention devices at municipal, commercial, industrial and residential properties.
  • Perform surveys to identify potential cross-connections and recommend appropriate corrective actions.
  • Maintain and update the cross-connection control database, including but not limited to inspection results, customer notifications, and enforcement actions. Maintenance includes close coordination with other departments to obtain up to date properties and business databases.
  • Issue compliance notices, enforcement letters, and follow up on violations and delinquencies in accordance with municipal codes.
  • Coordinate with building inspectors, fire inspectors, plumbing inspectors, code enforcement, plumbing contractors, and customers regarding backflow prevention requirements.
  • Coordinate with the Water Operations Engineering staff on development and re-development of commercial, municipal, industrial, institutional, and residential buildings.
  • Review and approve backflow submittals including plans and design data sheets.
  • Provide technical guidance to property owners, developers, and design professionals.
  • Respond to customer inquiries and complaints related to water quality and backflow issues.
  • Prepare detailed inspection, investigation and statistical reports.
  • Maintain certification in backflow prevention and cross-connection control.
  • Complete all assigned training to maintain licensure and fluency with evolving regulatory requirements.
  • Manage the hydrant use program including inventory of and inspection of hydrant backflow preventers and utilizing City software applications to register water use.
  • Manage the irrigation meter program and maintain database of residential irrigation backflow preventers.
  • Perform other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
  • Strong understanding of cross-connection control principles and programs, backflow prevention devices, and plumbing codes.
  • Ability to read and interpret blueprints, site plans, and piping schematics.
  • Familiarity with regulatory standards from EPA, AWWA, and state health/environmental agencies.
  • Excellent written and verbal communication skills.
  • Strong organizational and data management skills.
  • Mass DEP Certified Backflow Prevention Assembly Tester license obtainable within 6 months of hire.
  • Mass DEP Cross-Connection Surveyor license obtainable within 6 months of hire.
  • Proficient in Microsoft Office Suite, Apple IOS platforms and experience with cross-connection tracking software.
  • Ability to work independently, manage time efficiently, and handle multiple tasks.
  • Regular onsite attendance is required.

MINIMUM REQUIREMENTS:
  • High school diploma or GED supplemented with certifications and courses related to water systems operations or plumbing required; associate or technical degree preferred.
  • Three (3) years of experience in water distribution, plumbing inspection, or backflow prevention, preferably in a municipal setting.
  • Mass DEP Certified Backflow Prevention Assembly Tester license or the ability to obtain within six (6) months of hire.
  • Mass DEP Cross-Connection Surveyor license or the ability to obtain within six (6) months of hire.
  • Valid Driver's License.

PREFERRED QUALIFICATIONS:
  • Bachelor's degree in engineering, environmental science, or a related field may be considered.
  • Valid Mass DEP Certified Backflow Prevention Assembly Tester license.
  • Valid Mass DEP Cross-Connection Surveyor license.
  • Three (3) years of experience managing or supervising Cross Connection Program and Backflow prevention, including testing and surveying.

SALARY RANGE: $34.39 - $41.91 hourly, full-time, with an excellent benefits package.
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, AUGUST 28, 2026, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov .

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