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Resorts In Concierge Jobs in California (NOW HIRING)

GRAND PACIFIC RESORTS INC

Spa Concierge

Carlsbad, CA · On-site

$17 - $21/hr

Provide stellar customer service in a fast paced environment. * Manage a three-line phone system ... Coordinate daily operations with other concierge staff and spa departments. * Coordinate and ...

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Sugar Bowl Resort

Hotel Front Desk Agent

Norden, CA

$16.25 - $20.50/hr

  • Retirement

... resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ... concierge-style recommendations and requests Relay messages and respond promptly to guest needs ...

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Resorts In Concierge information

How do I become a resorts in concierge?

To become a resorts in concierge, candidates typically need a high school diploma or equivalent, excellent customer service skills, and previous experience in hospitality or customer service roles. Some employers prefer certifications such as the Certified Concierge Professional (CCP) and proficiency in multiple languages or local knowledge of the area. Strong communication, problem-solving abilities, and a professional appearance are also important for success in this role.

Is resorts in concierge a stressful job?

Resort concierge jobs can be stressful due to high guest expectations, multitasking, and managing multiple requests simultaneously. The role often requires strong communication skills, problem-solving, and the ability to remain calm under pressure, especially during busy periods or emergencies.

What does a resorts in concierge do?

A resorts in concierge assists guests by providing information, making reservations, and arranging services such as transportation, dining, and activities. They ensure guests have a smooth and enjoyable stay by addressing their needs and preferences, often requiring strong communication and customer service skills.

What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?

AspectResorts In ConciergeResorts In Front Desk Agent
CredentialsCustomer service experience, hospitality certifications (optional)Customer service experience, hospitality certifications (optional)
Work EnvironmentPersonalized guest services, luxury settingsFront desk operations, check-in/check-out processes
Employer & IndustryResort/hotel industry, luxury hospitalityResort/hotel industry, general hospitality
Search & Comparison IntentGuest experience, personalized servicesCheck-in/check-out, administrative tasks

Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.

What are popular job titles related to Resorts In Concierge jobs in California?

For Resorts In Concierge jobs in California, the most frequently searched job titles are:

What job categories do people searching Resorts In Concierge jobs in California look for?

The top searched job categories for Resorts In Concierge jobs in California are:

What cities in California are hiring for Resorts In Concierge jobs?

Cities in California with the most Resorts In Concierge job openings:

Resorts In Concierge jobs near you

Vacation Sales Ambassador

Hilton Grand Vacations, Inc.

Anaheim, CA • On-site

$85K/yr

Full-time

PTO

Re-posted 15 days ago

Job description


Description - External
What will I be doing?
Are you a motivated and ambitious individual with a passion for sales? Do you thrive in a fast-paced, competitive environment? If so, we have an outstanding opportunity for you to join our elite team at Hilton Grand Vacations as a Vacation Sales Ambassador.
At Hilton Grand Vacations, we pride ourselves on delivering flawless vacation experiences to our valued customers. As a Vacation Sales Ambassador, you will play a crucial role in our success by promoting and selling our elite vacation packages to guests inside Hilton branded Hotels. With our proven sales techniques and comprehensive training program, you will have all the tools you need to compete and excel in this role.
Competitive earnings package with the income potential of $85K and above. Our top performers in 2025 averaged over $120K!
Responsibilities:
    • Provide guest services to resort guests and visitors.
    • Engage with potential customers to determine their vacation needs and preferences.
    • Deliver persuasive sales presentations to showcase the benefits of our vacation packages.
    • Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations.
    • Build and maintain relationships with customers to ensure outstanding customer service.
    • Efficiently implement Hilton Grand Vacations' sales techniques to achieve sales targets.
    • Collaborate with team members to exchange effective strategies and foster collective achievements.

Qualifications - External
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
  • Qualified candidates must enjoy interacting with guests and an eagerness for upward mobility.
  • Dedication to provide elite customer service
  • Previous sales experience, preferably in a commission-based role
  • Effective communication and teamwork abilities
  • Self-motivated with a competitive spirit
  • Demonstrated capability to succeed in a fast-paced and goal-oriented work environment.
  • Excellent problem-solving and negotiation skills
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • At least one year hospitality and/or customer service experience
  • Must be proficient in all Microsoft Office applications.
  • High School Diploma or equivalent experience or GED

What will it be like to be a Team Member with Hilton Grand Vacations?
There's something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.
Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also runs and operates two innovative club membership programs: Hilton Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.

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