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Resorts In Concierge Jobs in Carson, CA (NOW HIRING)

Sentral

Package Concierge

Los Angeles, CA · On-site

$22 - $23/hr

The Package Concierge is essential to supporting our growing need for increased mail and package ... Experience in Hospitality preferred (hotels and resorts, private luxury clubs, travel management ...

Sentral

Package Concierge

Los Angeles, CA · On-site

$22 - $23/hr

The Package Concierge is essential to supporting our growing need for increased mail and package ... Experience in Hospitality preferred (hotels and resorts, private luxury clubs, travel management ...

Loews Hotels & Co

Guest Experience Manager

Los Angeles, CA · On-site

$70K - $78K/yr

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our ... and in concierge services. Who You Are : * A natural leader with the ability to inspire and ...

Loews Hotels

Guest Experience Manager

Los Angeles, CA · On-site

$70K - $78K/yr

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our ... and in concierge services. Who You Are : * A natural leader with the ability to inspire and ...

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Resorts In Concierge information

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How much do resorts in concierge jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for resorts in concierge in Carson, CA is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.10 per hour, depending on experience, location, and employer.

How do I become a resorts in concierge?

To become a resorts in concierge, candidates typically need a high school diploma or equivalent, excellent customer service skills, and previous experience in hospitality or customer service roles. Some employers prefer certifications such as the Certified Concierge Professional (CCP) and proficiency in multiple languages or local knowledge of the area. Strong communication, problem-solving abilities, and a professional appearance are also important for success in this role.

Is resorts in concierge a stressful job?

Resort concierge jobs can be stressful due to high guest expectations, multitasking, and managing multiple requests simultaneously. The role often requires strong communication skills, problem-solving, and the ability to remain calm under pressure, especially during busy periods or emergencies.

What does a resorts in concierge do?

A resorts in concierge assists guests by providing information, making reservations, and arranging services such as transportation, dining, and activities. They ensure guests have a smooth and enjoyable stay by addressing their needs and preferences, often requiring strong communication and customer service skills.

What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?

AspectResorts In ConciergeResorts In Front Desk Agent
CredentialsCustomer service experience, hospitality certifications (optional)Customer service experience, hospitality certifications (optional)
Work EnvironmentPersonalized guest services, luxury settingsFront desk operations, check-in/check-out processes
Employer & IndustryResort/hotel industry, luxury hospitalityResort/hotel industry, general hospitality
Search & Comparison IntentGuest experience, personalized servicesCheck-in/check-out, administrative tasks

Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.

What are popular job titles related to Resorts In Concierge jobs in Carson, CA? For Resorts In Concierge jobs in Carson, CA, the most frequently searched job titles are:
What cities near Carson, CA are hiring for Resorts In Concierge jobs? Cities near Carson, CA with the most Resorts In Concierge job openings:
Resorts In Concierge jobs near you

Spa Concierge (Part-Time) - Regent Santa Monica Beach

IHG Hotels & Resorts

Santa Monica, CA • On-site

$35.02/hr

Part-time

Posted 20 days ago

IHG rating

5.5

Company rating: 5.5 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

75th of 108 rated hotels

Job description


Discover premier positions in Santa Monica at the all-new Regent Santa Monica Beach. As home to the distinguished Guerlain Wellness Spa, one of the world's most prestigious luxury spa brands renowned for its Parisian heritage, bespoke treatments, and uncompromising standards of excellence, Regent offers wellness professionals the rare opportunity to elevate their careers within an internationally celebrated spa environment. As the Americas flagship for IHG Hotels & Resorts' luxury portfolio, Regent Santa Monica Beach provides an unparalleled professional setting for licensed practitioners seeking rewarding luxury spa careers. Operating within a 10,000-square-foot wellness sanctuary along the Southern California coastline, our massage therapists enjoy an ergonomic workspace, premium linen programs, and seamless administrative support designed to let them focus entirely on guest healing. We offer highly competitive compensation, stable scheduling, and a supportive culture that values the expertise of wellness practitioners, making Regent the premier destination for luxury hotel spa employment in the Los Angeles area.
Job Summary:
The Spa Concierge is responsible for providing guests with comprehensive and professional guidance regarding spa procedures and services, as well as booking all spa treatments, retail sales, and checking in and checking out all guests in a professional manner. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to communicate with others, while maintaining the highest level of professionalism at all times.
A little bit about your day:
Reporting to the Director of Spa, every day is different, but you will mostly be:
  • Promote Regent's service philosophy and style through our people attributes.
  • Understand and adhere to Regent Spa policies and procedures.
  • Welcome guests warmly and provide detailed descriptions of spa products and services.
  • Accurately book spa and salon appointments and upsell products.
  • Demonstrate professionalism and sensitivity to guest needs.
  • Offer spa facility tours as needed and cooperate with guests and coworkers.
  • Uphold guest service standards, including Forbes Five-Star Standards.
  • Report guest challenges to the Spa Manager on Duty.
  • Ensure safety, sanitation, and use of required PPE.
  • Make decisions in line with general policies and procedures.
  • Knowledgeable in all spa and salon treatments, adept at explaining them to guests.
  • Sales-driven with a focus on customer service, adept at making recommendations and selling products and services.
  • Perform all opening and closing duties.

What we need from you:
  • Minimum 1-3 years of customer service experience, spa, hospitality, and/or retail.
  • Must have at least 1 year of luxury retail experience.
  • High School diploma or equivalent required.
  • Ability to maintain professionalism in a fast-paced environment.
  • Passion for customer service, hospitality, and related fields.
  • Maintain a polished appearance, adhering to grooming standards.
  • Able to stand for extended periods.
  • Strong command of written and verbal English, with excellent organizational skills.
  • Flexible schedule including days, nights, holidays, and weekends.
  • Proficient in Microsoft Office; experience with Booker, Book4Time, or Spa Soft preferred.

What you can expect from us:
The hourly pay rate for this role is $35.02. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach.
IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.

What IHG employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

IHG Hotels & Resorts logo

About IHG Hotels & Resorts

Sourced by ZipRecruiter

Staybridge Suites is an extended stay hotel, offering elevated residential style-studios and suites, complimentary daily breakfast buffet, complimentary light bites & happy hour 3 days a week, and ample amenities to accommodate both short term and extended-stay guests. We know that being on the road means balancing work with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters most.

Industry

Hospitality services

Company size

11 - 50 Employees

Headquarters location

Chandler, AZ, US

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