The Manager, Hotel and Resort Services is responsible for the overall leadership and operational execution of the Hotel Front Office and Resort Services teams to ensure exceptional guest experience ...
The Manager, Hotel and Resort Services is responsible for the overall leadership and operational execution of the Hotel Front Office and Resort Services teams to ensure exceptional guest experience ...
Lakeside Resort Team Member - Flexible Shifts & Perks
Brainerd, MN · On-site
$17 - $24/hr
Resort Hospitality Team Members (Multiple Positions) Brainerd Lakes Area | Full-Time & Part-Time | $17-$24/Hour Looking for a rewarding job in a beautiful lakeside setting? Penmac Staffing is ...
Lakeside Resort Team Member - Flexible Shifts & Perks
Brainerd, MN · On-site
$17 - $24/hr
Resort Hospitality Team Members (Multiple Positions) Brainerd Lakes Area | Full-Time & Part-Time | $17-$24/Hour Looking for a rewarding job in a beautiful lakeside setting? Penmac Staffing is ...
$16/hr
A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include ...
$16/hr
A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include ...
$16/hr
A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include ...
$16/hr
A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include ...
Resort Security & Guest Services
$17 - $21/hr
We're looking for additional dependable Resort Security team members to help ensure a safe, welcoming, and fun environment for our guests and staff. What You'll Be Doing: * Patrol the property ...
Resort Security & Guest Services
$17 - $21/hr
We're looking for additional dependable Resort Security team members to help ensure a safe, welcoming, and fun environment for our guests and staff. What You'll Be Doing: * Patrol the property ...
Resort Security & Guest Services
Nisswa, MN · On-site
$17 - $21/hr
We're looking for additional dependable Resort Security team members to help ensure a safe, welcoming, and fun environment for our guests and staff. What You'll Be Doing: * Patrol the property ...
Resort Security & Guest Services
Nisswa, MN · On-site
$17 - $21/hr
We're looking for additional dependable Resort Security team members to help ensure a safe, welcoming, and fun environment for our guests and staff. What You'll Be Doing: * Patrol the property ...
Resort Security & Guest Services
$17 - $21/hr
We're looking for additional dependable Resort Security team members to help ensure a safe, welcoming, and fun environment for our guests and staff. What You'll Be Doing: * Patrol the property ...
Resort Security & Guest Services
$17 - $21/hr
We're looking for additional dependable Resort Security team members to help ensure a safe, welcoming, and fun environment for our guests and staff. What You'll Be Doing: * Patrol the property ...
Membership Director, Cutalong at Tributer Resort
Virginia, MN · On-site
$120 - $200/hr
The resort's planned amenities include a spa & wellness center, multiple restaurants, social and conference meetingspaceand a rich array of resort activities, all anchored by the ...
Membership Director, Cutalong at Tributer Resort
Virginia, MN · On-site
$120 - $200/hr
The resort's planned amenities include a spa & wellness center, multiple restaurants, social and conference meetingspaceand a rich array of resort activities, all anchored by the ...
Groundskeeper
Brainerd, MN · On-site
$13 - $17/hr
Description Cragun's Resort on beautiful Gull Lake is looking for Resort Groundskeepers to help maintain the scenic property that our guests know and love! Grounds is responsible for but not limited ...
Groundskeeper
Brainerd, MN · On-site
$13 - $17/hr
Description Cragun's Resort on beautiful Gull Lake is looking for Resort Groundskeepers to help maintain the scenic property that our guests know and love! Grounds is responsible for but not limited ...
Resort Driver Shuttle & Boat (seasonal)
Deerwood, MN · On-site
$15.14 - $18.17/hr
Ruttger's Bay Lake Resort. Deerwood MN Discover Your Odyssey Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us ...
Quick apply
Resort Driver Shuttle & Boat (seasonal)
Deerwood, MN · On-site
$15.14 - $18.17/hr
Ruttger's Bay Lake Resort. Deerwood MN Discover Your Odyssey Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us ...
Ruttger's Bay Lake Resort. Deerwood MN Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us--an award-winning team ...
Ruttger's Bay Lake Resort. Deerwood MN Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us--an award-winning team ...
Groundskeeper
Brainerd, MN · On-site
$13 - $17/hr
Cragun's Resort on beautiful Gull Lake is looking for Resort Groundskeepers to help maintain the scenic property that our guests know and love! Grounds is responsible for but not limited to:
Quick apply
Groundskeeper
Brainerd, MN · On-site
$13 - $17/hr
Cragun's Resort on beautiful Gull Lake is looking for Resort Groundskeepers to help maintain the scenic property that our guests know and love! Grounds is responsible for but not limited to:
Resort Driver Shuttle & Boat (seasonal)
Deerwood, MN · On-site
$15.14 - $18.17/hr
Ruttger's Bay Lake Resort. Deerwood MN Discover Your Odyssey Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us ...
Resort Driver Shuttle & Boat (seasonal)
Deerwood, MN · On-site
$15.14 - $18.17/hr
Ruttger's Bay Lake Resort. Deerwood MN Discover Your Odyssey Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us ...
Groundskeeper
Brainerd, MN · On-site
$13 - $17/hr
Job Type Part-time, Temporary Description Cragun's Resort on beautiful Gull Lake is looking for Resort Groundskeepers to help maintain the scenic property that our guests know and love! Grounds is ...
Groundskeeper
Brainerd, MN · On-site
$13 - $17/hr
Job Type Part-time, Temporary Description Cragun's Resort on beautiful Gull Lake is looking for Resort Groundskeepers to help maintain the scenic property that our guests know and love! Grounds is ...
Shuttle Driver / Linen Delivery Part Time
Nisswa, MN · On-site
$17 - $19/hr
Join the team at Quarterdeck Resort as our Shuttle & Linen Driver ! In this role, you'll help keep our resort running smoothly by transporting linens, supplies, and team members between resort ...
Quick apply
Shuttle Driver / Linen Delivery Part Time
Nisswa, MN · On-site
$17 - $19/hr
Join the team at Quarterdeck Resort as our Shuttle & Linen Driver ! In this role, you'll help keep our resort running smoothly by transporting linens, supplies, and team members between resort ...
Guest Service Agent
Nisswa, MN · On-site
$17 - $19/hr
At Quarterdeck Resort on Gull Lake, our Guest Service Agent is the first and last impression for our guests. Our ideal candidate provides warm, friendly, and efficient service at the front desk while ...
Quick apply
Guest Service Agent
Nisswa, MN · On-site
$17 - $19/hr
At Quarterdeck Resort on Gull Lake, our Guest Service Agent is the first and last impression for our guests. Our ideal candidate provides warm, friendly, and efficient service at the front desk while ...
Resort - Sr. Sales Manager
Virginia, MN · On-site
$100 - $115/hr
This is an on‑site position at the Kalahari Resort & Convention Center in Spotsylvania, Virginia. As part of our leadership team, you'll embody our Promise to Lead with Love --guiding, supporting ...
Resort - Sr. Sales Manager
Virginia, MN · On-site
$100 - $115/hr
This is an on‑site position at the Kalahari Resort & Convention Center in Spotsylvania, Virginia. As part of our leadership team, you'll embody our Promise to Lead with Love --guiding, supporting ...
Public Area Attendant
Brainerd, MN · On-site
$15 - $17/hr
Job Type Part-time Description Cragun's Resort is looking for a dependable, detail-oriented, and friendly candidate(s) to join our housekeeping team. This person would specialize in cleaning our ...
Public Area Attendant
Brainerd, MN · On-site
$15 - $17/hr
Job Type Part-time Description Cragun's Resort is looking for a dependable, detail-oriented, and friendly candidate(s) to join our housekeeping team. This person would specialize in cleaning our ...
Carpet Cleaner and Window Washer
Brainerd, MN · On-site
$15.50 - $20/hr
Here at Cragun's Resort we are seeking a motivated, personable, and highly skilled Carpet Cleaner/Window Washer to become a vital member of our expanding housekeeping team! In this essential role ...
Quick apply
Carpet Cleaner and Window Washer
Brainerd, MN · On-site
$15.50 - $20/hr
Here at Cragun's Resort we are seeking a motivated, personable, and highly skilled Carpet Cleaner/Window Washer to become a vital member of our expanding housekeeping team! In this essential role ...
Public Area Attendant
Brainerd, MN · On-site
$13.75 - $17.25/hr
Description Cragun's Resort is looking for a dependable, detail-oriented, and friendly candidate(s) to join our housekeeping team. This person would specialize in cleaning our Public Areas and assist ...
Public Area Attendant
Brainerd, MN · On-site
$13.75 - $17.25/hr
Description Cragun's Resort is looking for a dependable, detail-oriented, and friendly candidate(s) to join our housekeeping team. This person would specialize in cleaning our Public Areas and assist ...
Resort information
See Minnesota salary details
$38.3K is the 25th percentile. Wages below this are outliers.
$27.4K - $45.7K
42% of jobs
The median wage is $53.8K / yr.
$45.7K - $64K
18% of jobs
$81.4K is the 75th percentile. Wages above this are outliers.
$64K - $82.3K
16% of jobs
$82.3K - $100.6K
8% of jobs
$100.6K - $118.9K
7% of jobs
$118.9K - $137.2K
1% of jobs
$137.2K - $155.5K
1% of jobs
$155.5K - $173.8K
2% of jobs
$173.8K - $192.1K
0% of jobs
$192.1K - $210.4K
0% of jobs
$210.4K - $228.7K
4% of jobs
$27.4K
$79.9K
$228.7K
How much do resort jobs pay per year?
What is a resort?
What are the key skills and qualifications needed to thrive as a resort manager, and why are they important?
What are some typical challenges faced by staff working at a resort, and how can they be managed?
What is the difference between Resort vs Hotel Manager?
| Aspect | Resort | Hotel Manager |
|---|---|---|
| Credentials | Hospitality degree, management experience | Hospitality degree, management experience |
| Work Environment | Large, multi-facility property with amenities like pools, golf courses | Urban or standalone hotel, focus on guest services |
| Employer & Industry Usage | Resort chains, vacation destinations | City hotels, business or leisure hotels |
| Common Search & Comparison | Resort vs Hotel Manager |
Resorts typically offer a wide range of amenities and recreational activities, requiring managers to oversee multiple departments. Hotel Managers may focus more on guest services and daily operations of a single property. Both roles demand hospitality credentials and management experience, but resorts often involve managing larger teams and diverse facilities.
Is working at a resort a good job?
What skills help get a resort job?
What are the most commonly searched types of Resort jobs in Minnesota?
The most popular types of Resort jobs in Minnesota are:
What are popular job titles related to Resort jobs in Minnesota?
For Resort jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Resort jobs in Minnesota look for?
The top searched job categories for Resort jobs in Minnesota are:
What cities in Minnesota are hiring for Resort jobs?
Cities in Minnesota with the most Resort job openings:

Full-time
Medical, Dental, Life, Retirement, PTO
Posted 19 days ago
Job description
Elevate & Thrive: Key Responsibilities: The Manager, Hotel and Resort Services is responsible for the overall leadership and operational execution of the Hotel Front Office and Resort Services teams to ensure exceptional guest experience, operational efficiency and alignment with strategic initiatives and objectives. This position is also responsible for maximizing room revenue and profitability, meeting or exceeding revenue goals and managing budgeted expenses.
Operational Leadership
- Provides strategic oversight of the Hotel Front Office, and Resort Services.
- Ensures seamless daily operations across a 750+ room property with high guest turnover and continuous occupancy cycles.
- Develops and implements operational standards that support service excellence, efficiency, and guest satisfaction.
- Monitors occupancy levels, guest flow, room readiness, and service delivery to ensure operational alignment with casino and resort demand patterns.
- Maintains consistent operational coverage across all shifts based on labor demands.
- Ensures compliance with policies, procedures, safety procedures, and regulatory requirements.
Guest Experience & Service Excellence
- Maintains service standards that support a premium guest experience.
- Monitors guest feedback, service recovery trends, and satisfaction scores to identify opportunities for improvement.
- Leads service recovery efforts for escalated guest concerns and ensures timely and effective resolution.
- Partners with casino operations, VIP services, and host teams to support high-value guest experiences.
Financial & Business Performance
- Reconciles monthly variances and forecasts to ensure alignment to budget.
- Identifies opportunities to improve operational efficiency while maintaining high service standards.
- Partners with revenue management to align room inventory and operational readiness with demand forecasts.
- Oversees night audit activities and timely reconciliation processes and leads coordination with Finance on revenue reconciliation to ensure accuracy and integrity of financial reporting.
Leadership & Team Development
- Provides leadership and direction to department managers and supervisors.
- Builds a strong leadership team by coaching, mentoring, and developing frontline leaders.
- Fosters a culture of accountability, collaboration, and service excellence across teams.
- Ensures leaders are equipped to manage staffing, performance, scheduling, and team member engagement.
- Defines, communicates and holds team members accountable to performance goals and expectations.
- Provides coaching to develop and retain high-performance team members.
- Engages regularly with team members through attending department huddles, skip level meetings and outlet walk-throughs.
- Interviews, selects, hires, and promotes team members, plans training and development, manages or oversees all aspects of continuous performance management.
Cross-Functional Collaboration
- Collaborates with Food & Beverage, Facilities, Security, Marketing, and Casino Operations to ensure a cohesive guest experience.
- Coordinates with Engineering/Facilities preventative maintenance programs, and capital projects.
- Partners with Human Resources on workforce planning, staffing strategies, and team member engagement initiatives.
- Supports enterprise initiatives and strategic projects impacting hotel operations.
Job Requirements
- Bachelor's degree in business administration, hospitality, or related field and 5+ years of hospitality experience in Guest Services, Hotel Front Desk, Call Center or Revenue Management.
- 3+ years of progressive people leadership experience and front-line teams.
- Experience managing operations is a large resort, casino hotel or full-service property with 500+ rooms strongly preferred.
- Experience with property management systems (PMS) and hotel operational technologies.
- Strong financial acumen and experience managing large operational budgets, including cash and comp revenues.
- Demonstrated ability to schedule and manage labor based on demand.
- Strong interpersonal communication skills and abilities to collaborate across varied departments.
- Demonstrated ability to manage multiple operational priorities simultaneously.
Leadership Competencies
- A proven people leader with success building and leading high performing teams. Act as a leader of change and innovation across the business.
- Skilled in proactively assessing organizational performance and aligning solutions with strategic and cultural initiatives.
- Demonstrated success of strong relationship management and team building skills, with ability to influence leaders and team members at all levels within the greater organization. Experience with change management and rolling out small and large scale initiatives.
- Outstanding written, verbal, interpersonal, coaching and presentation skills with the ability to tailor messaging to the audience
- Strong collaborator who influences effectively with a variety of internal and external stakeholders at all levels
Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.
Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.
Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.
Be the Experience. Be Bold. Be Mystic.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.