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Resort Operations Manager Jobs in Illinois (NOW HIRING)

Resort Lifestyle Communities

Lead Concierge

Huntley, IL · On-site

$20.40 - $21/hr

Join Our Mission At Resort Lifestyle Communities (RLC), serving seniors isn't just a job, it's a ... Enhance daily operations by coordinating transportation, maintaining accurate records, managing ...

Resort Lifestyle Communities

Lead Concierge

Huntley, IL · On-site

$20.40 - $21/hr

Join Our Mission At Resort Lifestyle Communities (RLC), serving seniors isn't just a job, it's a ... Enhance daily operations by coordinating transportation, maintaining accurate records, managing ...

Resort Lifestyle Communities

Part-Time Server

Huntley, IL · On-site

$15 - $16.50/hr

Join Our Mission At Resort Lifestyle Communities (RLC), serving seniors isn't just a job, it's a ... On-Budget Operations About the Role * As a Part-Time Server, you'll do more than serve meals, you ...

Arbor Lodging

Golf Supervisor

Itasca, IL · On-site

$19 - $20.50/hr

Work closely with the Golf Manager, Golf Shop, Course Maintenance, Food & Beverage, and other resort departments. * Report guest concerns, accidents, equipment issues, and other operational concerns ...

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Resort Operations Manager information

See Illinois salary details

$30K

$61.5K

$114.8K

How much do resort operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for resort operations manager in Illinois is $61,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What are popular job titles related to Resort Operations Manager jobs in Illinois?

For Resort Operations Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Resort Operations Manager jobs in Illinois look for?

The top searched job categories for Resort Operations Manager jobs in Illinois are:

What cities in Illinois are hiring for Resort Operations Manager jobs?

Cities in Illinois with the most Resort Operations Manager job openings:

Resort Operations Manager jobs near you
Infographic showing various Resort Operations Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,491 per year, or $29.6 per hour.

Business Operations Coordinator I

Travel + Leisure Co.

Chicago, IL

$24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

Business Operations Coordinator I
  • 203 N Wabash Ave, Chicago Loop, Chicago, Illinois, United States, 60601
  • Business Operations
  • Full Time
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We Put the World on Vacation

Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures. Promote a professional atmosphere for our guests, Sales & Marketing staff.

Essential Job Responsibilities

Responsibilities include, but are not limited to:

  • Greet and qualify touring guests. Collect and validate all guest information. Assign tours to Sales Agents and provide information to Sales & Marketing department as necessary. (15% time)
  • Provide exceptional customer service to all guests. Answer phones and guest questions in a professional manner. Assist property owners with contract questions or concerns. (10% time)
  • Distribute premiums to guests upon closure of presentation. Complete daily gift, tour and contract reconciliation in all systems. (20% time)
  • Data entry of all tour and gifting information into Central Reservations Systems / Epiphany system and running of reports. Prepare and balance cash, down payments, site stats for Contract Department (20% time)
  • File and secure all documents per procedures. Maintain Property Owner Information per PII and PCI standards (5% time)
  • Prepare Timeshare Sales Contracts for Sales Department and Property Owners. Assist Administrative Supervisor in support of Sales Staff. Preparation and maintenance of legal documents. (20% time)
  • Assist Supervisor to provide additional administrative support to internal departments to include Sales, Marketing, HR, and Resort teams (10% time)
  • Performs other duties as needed

    • Travel Requirements

  • No Travel required

    • Minimum Requirements and Qualifications

    Education

  • High School Diploma

    • Knowledge and Skills

  • Computer Skills Required
  • Proficient in the use of the Central Reservation System (CRS) or EPNY(preferable)

    • Technical Skills

  • Proficient in Microsoft Word, Proficient in Microsoft Outlook, Proficient in Microsoft Excel

    • Job Experience

  • One year of general office experience
  • One year of customer service experience

    • Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

    Complexity

    Level of decision making authority:Coordinator may be required to make limited operational decisions when resolving owner issues or objections.

    Level of autonomy:Coordinators daily work will be verified daily, weekly and monthly to ensure accuracy and validation of all tour, gifting and contractual paperwork.

    Impact of incumbent's decisions on the organization:Coordinators decisions may cause commission delays, site revenue recognition delays, and delays in contract securitization, cost per tour and marketing payroll inaccuracies.

    Supervisory Responsibility:None

    Scope/Financial Responsibility:Coordinator is accountable to meet WCF Scorecard metrics, Accounting Deliverables, maintain Cost of Sales, Product Yield Management, and ensure adherence to T+L Standard Operating Procedures to secure the companys assets.

    How You'll Be Rewarded:

    We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

    Compensation

    Generally starting at $24.75 - $24.75 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

    Where Memories Start with You

    Hospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

    We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

    Working at Travel + Leisure Co.

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