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Resort Operations Manager Jobs in Alaska (NOW HIRING)

Alyeska Resort

Nordic Spa Lead Concierge

Girdwood, AK · On-site

Spa Guest Experience Manager Located on the Alyeska Resort grounds, each Nordic Spa experience is ... Direct and lead the day-to-day front of house operations, ensuring daily tasks are assigned and ...

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Resort Operations Manager information

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$33.4K

$68.3K

$127.6K

How much do resort operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for resort operations manager in Alaska is $68,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $83,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.
What are popular job titles related to Resort Operations Manager jobs in Alaska? For Resort Operations Manager jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Resort Operations Manager jobs in Alaska look for? The top searched job categories for Resort Operations Manager jobs in Alaska are:
What cities in Alaska are hiring for Resort Operations Manager jobs? Cities in Alaska with the most Resort Operations Manager job openings:
Resort Operations Manager jobs near you
Infographic showing various Resort Operations Manager job openings in Alaska as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,339 per year, or $32.9 per hour.

Employee Experience Coordinator

Alyeska Resort

Girdwood, AK • On-site

$59K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Are you a go-getter that prioritizes organization and attention-to-detail? Do you thrive in a dynamic environment where things can crop up unexpectedly? If you take pride in your craft and want to be part of a fun dynamic team, then Alyeska Resort is for you!
We're looking for Employee Experience Coordinator professionals to join our team in Girdwood, Alaska.
What You'll Do
As an Employee Experience Coordinator you will be a key member of Alyeska Resort's People & Culture Team, responsible for ensuring a seamless, supportive, and engaging experience for all employees-particularly those living in employee housing. This role demands a high level of attention to detail, discretion, and strong organizational skills, as it involves meticulous recordkeeping, policy enforcement, and the ability to manage multiple responsibilities in a fast-paced environment.
Key areas of focus include employee engagement, housing operations, tenant counseling and mediation, and follow-up on housing violations. This hands-on position also encompasses responsibilities in employee programming, property management, and transportation coordination.
Reporting directly to the Employee Experience Manager, the Coordinator plays a vital role in supporting employee satisfaction, well-being, and community life at the resort.
Your responsibilities will include:
Employee Housing Support
  • Support all aspects of employee housing, including check-in, check-out, and room turnovers.
  • Conduct property inspections to ensure housing facilities are well maintained and meet the required standards.
  • Assist with light repairs and maintenance tasks as needed to ensure a safe and comfortable living environment.
  • Manage housing assignments, address tenant inquiries, and resolve housing-related issues promptly.
  • Maintain accurate housing records and coordinate room allocations.
  • Assist with housing orientations for new arrivals, ensuring they are familiar with housing policies and procedures.
  • Collaborate with the maintenance team to address and resolve housing-related maintenance requests.
Property & Tenant Management
  • Supervise property access, tenant safety, and adherence to housing regulations.
  • Address tenant concerns, complaints, and conflicts in a professional and timely manner.
  • Conduct regular property walkthroughs and inspections to identify and address maintenance and safety issues.
  • Assist in maintaining inventory and ordering supplies needed for housing operations.
  • Collaborate with vendors and contractors for property maintenance and improvements.
  • Ensure the security and cleanliness of housing facilities.
  • Perform light housekeeping tasks, including vacuuming, sweeping, and mopping common areas within employee housing facilities to maintain cleanliness and hygiene standards.
  • Assist with snow removal tasks, such as clearing common entryways, concrete walkways, ramps, and egress routes during winter weather conditions to ensure safe access for employees.
Employee Programming
  • Assist with employee engagement programs, events, and activities to foster a positive work environment.
  • Organize recognition and rewards initiatives to acknowledge and motivate employees for outstanding performance.
  • Collaborate with various departments to plan and facilitate employee-centric activities, outings, and celebrations.
  • Assist in maintaining and organizing staff lounges and cafeteria areas to provide clean, comfortable, and welcoming spaces for employees to relax and dine.
  • Serve as a registered driver for the company, providing transportation for employees to various destinations, such as scheduled programs and excursions.
  • Coordinate transportation schedules and logistics to ensure timely and efficient services.
  • Take on additional responsibilities and tasks as needed to support the overall well-being and satisfaction of employees residing in company housing.
What We Offer
Starting Wage: From $59K per year
Employee Housing for a small fee live and play where you work
Flexible work schedules
Paid time off & holidays
Free Mountain Pass for employees and qualified dependents
Employee discounts on resort lodging, dining, and spa services
Medical, Dental, and Vision Insurance
401(k)
What We Need
  • Previous experience in employee housing management, property management, or related field is preferred.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Excellent interpersonal and communication skills, with the ability to address tenant concerns and conflicts professionally.
  • Hands-on experience with light maintenance tasks and basic repairs.
  • Ability to serve as a registered driver with a clean driving record and knowledge of safe driving practices.
  • Customer-focused attitude and a commitment to enhancing the employee experience.
  • Flexibility and willingness to adapt to the dynamic needs of employee housing and transportation coordination.
  • Knowledge of housing regulations and best practices is a plus.
  • Familiarity with tenant management systems preferred.
  • Proficiency in Microsoft Office Suite and property management software.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and a proactive approach to challenges.
  • High school diploma or equivalent is required; Additional vocational or technical training in facilities management, hospitality, or a related field is a plus.

What to Expect
Be on alert and at times, on your feet, including nights, weekends, and holidays.
Work in a fast-paced, high-energy resort environment.
Adapt to seasonal changes around the resort and special events.
Physical demands: this is a dynamic position that combines office work with hands-on responsibilities related to employee housing support. This includes frequent lifting, up to 50 pounds, and a willingness to assist with light repairs and maintenance tasks in employee housing facilities. Bending, stooping, walking, and standing for extended periods are essential components of this role.
Work Environment: this role occasionally involves extended hours and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, employees residing in housing, and various stakeholders.
About Alyeska Resort
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure!
Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests. Whether you are a seasoned hospitality or ski resort professional or just starting out with an avid interest in ski area management or travel tourism, If you're ready to bring your passion to Alyeska Resort, apply today and begin your adventure in the heart of Alaska!
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.

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