Resort Operations Manager Jobs in Alaska (NOW HIRING)

Mountain Sports School Supervisor

The guest experience is the foundation of everything we stand for at Alyeska Resort. Our Mountain Sports School Supervisors are no exception in facilitating an adventure of a lifetime for each of our guests. The Snowsports School Supervisor is responsible for snowsports school lesson operations, and are devoted leaders committed to staff development, personal growth and the guest experience. 

Position Responsibilities

• Oversee the daily Mountain Sports School operations including scheduling, assigning classes, and payroll while providing daily on-snow support to instructors to ensure that a quality experience is provided to all our guests.
• Assist with administrative duties including hiring, scheduling, training, payroll, managing equipment inventory and reporting on lesson and guest feedback.
• Monitor and document instructor performance and behavior that provides meaningful feedback and direction, including recognition, performance coaching, or disciplinary action if necessary.
• Maintain knowledge of and adhere to all company policies and procedures.
• Adhere to all safety related programs including training and incident reporting.
• Coordinate with other management, departments, and third-party organizations as needed.
• Participate in leadership forums providing feedback and input on snowsports school operations, training, and continuous improvement opportunities.
• Other duties as assigned.

Essential Skills and Experience

• High School Diploma or GED Equivalent required, bachelor's degree in related field preferred.
• Current PSIA/AASI Level 1 or equivalent certification required.
• 1-3 years ski/snowboard instructor experience and 1 year of supervisory experience required.
• Leadership Development experience.
• High level of proficiency in MS Office applications.
• Competent user of RTP, Flaik, and UKG preferred.
• Demonstrated organizational and communication skills.
• Basic accounting and finance skills.
• Able to meet the physical demands of ski and ride training and drills.
• Able to work in a team environment.
• Conflict resolution skills.
• Flexibility to work varied hours, including evenings, weekends, and holidays as needed.
• Must be able to communicate fluently in English.

This is a seasonal part-time position. The expected pay range is $24.00 to $26.00/Hour. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors such as certification level, years of industry experience and education. 

 Why Alyeska?

Alyeska Resort is a 300+ room resort which includes a Nordic Spa and Ski Area, nestled in the mountains of Girdwood, Alaska located 45 minutes south of Anchorage. Alyeska Resort is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests.

Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

• Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and Nordic Spa

Family, Quality, Winning, Industry and Honesty: Our people realize that relationships rooted in trust, honesty, respect and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift.

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: Ability to demonstrate skiing or snowboarding techniques, lift and carry equipment up to 25 pounds, bend, stoop, walk, in various snow conditions, and stand for extended periods of time.
• Work Environment: This role occasionally involves extended hours and weekends to accommodate peak business periods. Operating within a dynamic, guest-centric setting, you will interact frequently with staff, guests, and stakeholders. Your work spans both indoor and outdoor environments, encompassing a range of mountain weather conditions.

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for "general employment." Preference may be given to local candidates, as relocation may not be available.