Resort Manager Jobs in Romeoville, IL (NOW HIRING)

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

This position manages the implementation of Rental Sales and Marketing for multiple sites in a specific region, responsible for maximizing rental usage to achieve budgeted room nights, revenue goals, forecasts, and implementing business plans. The role may have supervision responsibility of a Sales Coordinator(s) and, in certain locations, may be responsible for the overall operations and performance of rental sales, whole owner relations, quality assurance, and revenue management.

1. Account Sales and Management (60% time)
   • Meet and exceed revenue goals by developing new accounts and growing current accounts.
   • Maintain well‑documented, accurate, organized, and up‑to‑date file management system in order to service clients.
   • Prospect new business opportunities within the transient, group and travel trade. This includes defining the market mix, pricing, direct sales campaigns, and identifying marketing opportunities.
   • Develop local travel industry/business relationships within each destination to understand market trends, competitors, and leading customer strategies.
   • Conduct presentations to call centers, attend key travel industry related organization meetings, site inspections, tradeshows and GSI.
   • Ensure a positive working relationship between resort operations and sales team, including working cooperatively with each Resort Manager to update them on rental programs.
   • Prepare written marketing plans by region to effectively manage sales plan.
   • May monitor and direct Sales Assistant, providing motivation, support, encouragement, and direction where applicable.
2. Yield Management (30% time)
   • Collaborate with Yield Team and/or utilize yield management techniques to profitably negotiate room rates, function space, wholesale and OTA accounts as needed. Accountable for the performance and potential performance for each account.
   • Weekly rental forecasting review and monthly explanation of results.
   • Ongoing competitive rate analysis for existing and new resorts.
3. Product Knowledge (10% time)
   • Conduct research, surveys, personal investigation, and studies market place and territory to effectively capitalize on the resorts, strengths, and competitor weaknesses and capabilities.
4. Other duties as assigned.

25% travel required.

• Education: Bachelor's Degree (experience equivalent may be accepted).
• Training requirements: None.
• Knowledge and skills:
  • Demonstrate effectiveness as an inspirational leader with strong written, verbal communications, presentation, and organization skills.
  • Experienced in simplifying complex initiatives and integrating diverse perspectives into an operational plan; effectively get teams working together in an integrated fashion toward a common goal.
  • Knowledge of Timeshare Industry.
  • Knowledge of Hotel Sales & Marketing.
• Technical Skills:
  • Proficient in Microsoft Word, Excel, PowerPoint, Delphi or other sales management systems, Micros Opera.
  • Knowledge of Hotel Operations, RCC, I Hotelier system, Delphi, Opera Sales or other Catering sales applications.
• Job experience:
  • Manager or above level in sales and/or reservations center experience, with both generalist and specialized functions in hotel/vacation resort rental sales & marketing, operations, and catering.
  • 7–10 years hotel and/or Timeshare Rental related experience in rental sales, catering and operations management, experience in hotel or related hospitality service industry, experience in budgeting and business planning.
  • 3–5 years of experience in 3rd party tour operators & OTA’s.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (depending on position)
• Wish day paid time to volunteer at an approved organization of your choice
• 401(k) with employer match (subject to eligibility requirements)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Generally starting at $95,000 - $120,000 per year. The actual salary of the selected candidate will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

We are an equal opportunity employer, and all applications will be considered for employment without regard to membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.