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Resort Manager Jobs in Brandon, VT (NOW HIRING)

KILLINGTON PICO SKI RESORT

Patrol Manager

Killington, VT · On-site

$70K - $80K/yr

This position manages and assigns all ski & bike patrol operations to ensure the resort is maintained in a safe, well organized, efficient, and enjoyable environment. The Ski & Bike Patrol Manager is ...

Alterra

Clay Brook Housekeeping Supervisor

Warren, VT

$23 - $25/hr

Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the ... Coordinate owner services and concerns with the Owner Services Manager, as needed. * Maintain ...

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All JobsResort JobsResort Manager JobsResort Manager Jobs in Brandon, VT

Resort Manager information

See Brandon, VT salary details

$28.6K

$83.4K

$238.9K

How much do resort manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for resort manager in Brandon, VT is $83,437.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $91,600.00 per year, depending on experience, location, and employer.

What does a resort manager do?

As a resort manager, you manage all the business aspects of a lodging or resort location. Your responsibilities include hiring and training staff, ordering supplies, marketing, and advertising, maintaining the budget, maintaining customer service, along with accommodating the needs of guests. You must oversee all the departments within the resort, such as housekeeping, food and beverage, maintenance, attractions, and guest services. Daily tasks vary by the location and size of the resort, but they may require employee onboarding, arranging contractors to work on repairs, paying bills, or delivering a report to ownership.

What does a resort manager do?

A Resort Manager is responsible for overseeing the daily operations of a resort, ensuring that guests have a positive and memorable experience. Their duties include managing staff, coordinating activities and services, handling guest complaints, and maintaining high standards of hospitality. They also oversee budgeting, marketing, and compliance with health and safety regulations. Resort Managers work closely with various departments such as housekeeping, food and beverage, and front desk to ensure smooth operations. Their goal is to maximize guest satisfaction while maintaining profitability.

What are the key skills and qualifications needed to thrive as a resort manager?

To thrive as a Resort Manager, you need expertise in hospitality management, operations oversight, and customer service, usually backed by a degree in hospitality or business administration. Familiarity with property management systems (PMS), reservation software, and budgeting tools is commonly required. Excellent leadership, problem-solving skills, and the ability to communicate effectively with diverse teams and guests set top performers apart. These skills and qualities ensure smooth operations, high guest satisfaction, and strong financial performance for the resort.

What are some of the most common challenges resort managers face in balancing guest satisfaction with operational efficiency?

Resort Managers often navigate the delicate balance between creating memorable guest experiences and maintaining smooth, cost-effective operations. This can involve managing high guest expectations during peak seasons, coordinating with multiple departments such as housekeeping, food and beverage, and maintenance, and swiftly resolving unexpected issues like overbookings or service disruptions. Effective communication, adaptability, and strong leadership skills are essential to ensure both staff and guests are satisfied while keeping operations running efficiently. Staying proactive and fostering teamwork are key strategies for overcoming these challenges.

What is the difference between Resort Manager vs Hotel Manager?

AspectResort ManagerHotel Manager
CredentialsHospitality management degree, certifications in resort operationsHospitality management degree, certifications in hotel operations
Work EnvironmentResort grounds, outdoor amenities, leisure facilitiesIndoor hotel premises, guest rooms, conference areas
Employer & IndustryResort properties, vacation destinationsHotels, urban or resort-based accommodations
Common Search/ComparisonYesYes

Resort Managers focus on overseeing all aspects of a resort, including outdoor amenities and leisure activities, while Hotel Managers primarily manage indoor hotel operations and guest services. Both roles require hospitality credentials and involve guest satisfaction, but their work environments and specific responsibilities differ based on the property type.

How much money does a resort manager make?

A resort manager's average annual salary typically ranges from $50,000 to $100,000, depending on the size and location of the resort, as well as experience and certifications. Higher salaries are common in luxury resorts or those in high-demand areas, and managers often oversee staff, budgets, and guest services.

What do you need to be a resort manager?

To become a resort manager, candidates typically need a combination of education, such as a bachelor's degree in hospitality, tourism, or business, and relevant work experience in hotel or resort operations. Strong leadership, customer service skills, and knowledge of management software are also important, along with the ability to oversee staff and ensure guest satisfaction.
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What cities near Brandon, VT are hiring for Resort Manager jobs?

Cities near Brandon, VT with the most Resort Manager job openings:

Resort Manager jobs near you

E-Commerce Support Specialist

KILLINGTON PICO SKI RESORT

Killington, VT • On-site

$18.25 - $19.16/hr

Full-time

Posted yesterday

New

Job description

Compensation and Benefits:

  • Compensation: Hourly wage, adjusted based on experience
  • Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary:

The E-Commerce Support Specialist is responsible for the daily operation of KillingtonSports.com's order fulfillment, customer service, inventory movement, pricing compliance, and returns. This position serves as the operational link between the resort's retail, warehouse, and e-commerce systems to ensure accurate inventory, efficient fulfillment, and an exceptional guest experience. This role is a key component in advancing Killington toward a true Omni-Channel retail operation by creating a seamless shopping experience across online and in-store channels.

Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: 

  • Manage the complete online order process from order receipt through shipment.
  • Locate, pick, verify, pack, and ship customer orders while maintaining premium presentation standards.
  • Coordinate inventory with all retail locations to maximize fulfillment efficiency and inventory accuracy.
  • Process inventory transfers and maintain accurate inventory across company systems.
  • Provide exceptional customer service through email, phone, returns, exchanges, order inquiries, and passholder discount verification.
  • Process refunds and inventory adjustments in company systems.
  • Assist with vendor MAP (Minimum Advertised Price) compliance and promotional sale pricing initiatives.
  • Support implementation and auditing of promotional pricing and online pricing policies.
  • Maintain shipping supplies, shipping workstations, and operational readiness.
  • Collaborate with multiple departments to improve operational efficiency and guest satisfaction.
  • Drive between resort locations as needed to support fulfillment and operational needs.
  • Support continuous improvement of e-commerce operations and workflow efficiency.

Basic Qualifications

  • Valid driver's license with the ability to travel between resort locations.
  • Ability to stand and/or walk for up to 7 hours per shift.
  • Ability to lift up to 50 lbs
  • Ability to perform warehouse and retail physical duties.
  • Ability to lift, bend, squat, push and pull.

Required Knowledge, Skills and Abilities:

  • Excellent organizational, communication, and customer service skills.
  • Strong attention to detail and inventory accuracy.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Experience with Shopify, inventory management systems, Microsoft Office, and shipping software preferred.

It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants.  No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.

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