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Resolution Processing Jobs in Chicago, IL (NOW HIRING)

Provides investigatory support to Director in complex employee relations matters and in the employee resolution process * Assists Director and outside legal counsel in preparation for unemployment ...

Employee Relations Specialist

Skokie, IL · On-site

$32.60 - $48.90/hr

Provides investigatory support to Director in complex employee relations matters and in the employee resolution process * Assists Director and outside legal counsel in preparation for unemployment ...

Intern - Claims Development Program (Casualty)

Itasca, IL · On-site

$14.50 - $19.50/hr

... resolution process, supporting the organization's commitment to service excellence • Handles assignments of minimal to moderate complexity within defined limits of authority • Exercises ...

Intern - Claims Development Program (Casualty)

Itasca, IL · On-site

$14.50 - $19.50/hr

... resolution process, supporting the organization's commitment to service excellence • Handles assignments of minimal to moderate complexity within defined limits of authority • Exercises ...

Manager, AP Processing

Chicago, IL · On-site

$91K - $137K/yr

Oversees resolution of complex AP issues, process gaps, and exception management * Drives deadline-sensitive initiatives like accruals and reconciliations * Builds relationships with vendors ...

Process: Manage the closed loop resolution process by monitoring and escalating Level 2 cases that are out of SLA compliance impacting owners and reputation in a professional and influential manner.

Escalate complex technical issues to Products or Service leadership while maintaining visibility and accountability throughout the resolution process. * Maintain accurate customer records, technical ...

Manager, AP Processing

Chicago, IL · On-site

$91 - $137/hr

Oversees resolution of complex AP issues, process gaps, and exception management * Drives deadline-sensitive initiatives like accruals and reconciliations * Builds relationships with vendors ...

Manager, AP Processing

Chicago, IL · On-site

$91K - $137K/yr

Oversees resolution of complex AP issues, process gaps, and exception management * Drives deadline-sensitive initiatives like accruals and reconciliations * Builds relationships with vendors ...

This position plays a critical role in supporting the firm's new business intake, conflict resolution process, and billing operations. The ideal candidate will have prior law firm conflicts ...

New

This position plays a critical role in supporting the firm's new business intake, conflict resolution process, and billing operations. The ideal candidate will have prior law firm conflicts ...

New

Oracle DBA

Chicago, IL · On-site

$52.25 - $71/hr

Effectively manage issue identification and resolution process. * Participate in, and encourage a knowledge-sharing environment both within, and outside the department. * Participate in on-call ...

Manager, Claims Processing

Chicago, IL · On-site +1

$70K - $85K/yr

Strong problem solving and conflict resolution skills and ability to handle sensitive client ... and process. It is at the Company's discretion to determine what pay is provided to a candidate ...

New

Showing results 41-60

Resolution Processing information

See Chicago, IL salary details

$15

$36

$53

How much do resolution processing jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for resolution processing in Chicago, IL is $36.24, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $48.03 per hour, depending on experience, location, and employer.

What is the difference between Resolution Processing vs Claims Processor?

AspectResolution ProcessingClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires insurance or claims processing certifications
Work EnvironmentOffice settings, call centers, or remote work; primarily administrative and customer serviceOffice or remote; handling insurance claims, data entry, and customer communication
Industry UsageInsurance, healthcare, financeInsurance, healthcare, government agencies
Common Search/ComparisonResolution Processing vs Claims Processor

Resolution Processing and Claims Processors both handle insurance-related tasks, often in similar environments. Resolution Processing typically focuses on resolving claims issues, discrepancies, or appeals, while Claims Processors primarily review and process insurance claims from submission to payout. Both roles require similar credentials and are used across insurance and healthcare industries. Understanding their differences helps job seekers identify the right career path within the claims and resolution field.

What are popular job titles related to Resolution Processing jobs in Chicago, IL?

For Resolution Processing jobs in Chicago, IL, the most frequently searched job titles are:

What cities near Chicago, IL are hiring for Resolution Processing jobs?

Cities near Chicago, IL with the most Resolution Processing job openings:

Employee Relations Specialist

Endeavor Health

Warrenville, IL • On-site

$32.60 - $48.90/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Key responsibilities

  • Investigates employee complaints and charges related to policy violations and employment laws, and prepares responses.

  • Reviews corrective actions, suspensions, and terminations to ensure compliance with policies and procedures.

  • Provides support to management and legal counsel in employee relations matters, investigations, and hearings.


Endeavor Health rating

7.0

Company rating: 7.0 out of 10

Based on 402 frontline employees who took The Breakroom Quiz

421st of 898 rated healthcare providers


Job description

Hourly Pay Range:

$32.60 - $48.90 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Employee Relations Specialist

The Employee Relations Specialist serves as the center of expertise for Endeavor Human Resources policies, practices and procedures. The ER Specialist administers and assists management in the application of corporate policies and activities to ensure consistency. This position, in partnership with Business HR, serves as an advocate for employees and internal consultant to managers regarding complex employee relations matters. This includes Endeavor Health policy interpretation, guidance on corrective actions and investigations, and positive employee relations strategies.

Position Highlights:

  • Position: Employee Relations Specialist

  • Location: Skokie, IL

  • Full Time/Part Time: Full Time

  • Hours: Monday-Friday, 8am-4:30pm

  • Required Travel: Position requires travel between Endeavor entities.

What you will do:

  • Investigates complaints and/or charges filed both internally and externally regarding violations of Endeavor policies, state and federal laws governing employment practices, and prepares appropriate responses

  • Review all corrective actions; reviews requests for suspensions and terminations to ensure compliance with Endeavor policies and procedures

  • Gathers and organizes all necessary documentation for information requests and assists in hearings as necessary

  • Provides investigatory support to Director in complex employee relations matters and in the employee resolution process

  • Assists Director and outside legal counsel in preparation for unemployment and government agency hearings

  • Serves as an internal consultant to managers regarding complex employee relations matters, NorthShore policy interpretation and application, wage and hour compliance, FMLA, Harassment policy, Leave of Absence policies, and union avoidance strategies

  • Partners with Director to prepare and present management training in connection with employment practices, changes in policies and procedures, and in-service education as warranted

  • Ensure consistency with practice and administration of policies and procedures

  • Represents Human Resources on various Endeavor committees as assigned

  • Participate in organization initiatives as assigned by Director

  • Other duties as assigned

What you will need:

  • Education: Bachelor's degree in Human Resources or related field.

  • Experience: 3 years+ HR generalist and/or employee relations experience required, preferably in a healthcare setting; labor relations experience preferred

  • Unique or Preferred Skills:

    • Demonstrates in-depth and current knowledge of local, state and federal laws pertaining to employment policies and practices

    • Ability to assist managers in the resolution of personnel and labor issues through advice and counsel, demonstrating creativity and flexibility

    • Demonstrates ability to prepare and present written material (investigation reports, employee resolution process responses, position statements) as required

    • Demonstrates PC proficiency in the areas of word-processing, spreadsheets and other proprietary systems

    • Strong interpersonal skills, ability to effectively communicate verbally and in writing. Ability to handle public contact with discretion, tact and courtesy

    • Ability to prioritize and organize work, work independently, and make sound and defensible decisions

Benefits (For full time or part time positions):

  • Opportunity for annual increases based on performance

  • Career Pathways to Promote Professional Growth and Development

  • Various Medical, Dental, Pet and Vision options

  • Tuition Reimbursement

  • Free Parking

  • Wellness Program Savings Plan

  • Health Savings Account Options

  • Retirement Options with Company Match

  • Paid Time Off and Holiday Pay

  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.


What Endeavor Health employees say

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