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Resolution Processing Jobs in California (NOW HIRING)

Stifel

Operations Coordinator

San Francisco, CA · On-site

$51K - $68K/yr

Execute routine operational functions including margin notifications and resolution, processing corporate reorganization (reorg) selections, and handling account transfer requests. * Liaise between ...

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Resolution Processing information

What is the difference between Resolution Processing vs Claims Processor?

AspectResolution ProcessingClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires insurance or claims processing certifications
Work EnvironmentOffice settings, call centers, or remote work; primarily administrative and customer serviceOffice or remote; handling insurance claims, data entry, and customer communication
Industry UsageInsurance, healthcare, financeInsurance, healthcare, government agencies
Common Search/ComparisonResolution Processing vs Claims Processor

Resolution Processing and Claims Processors both handle insurance-related tasks, often in similar environments. Resolution Processing typically focuses on resolving claims issues, discrepancies, or appeals, while Claims Processors primarily review and process insurance claims from submission to payout. Both roles require similar credentials and are used across insurance and healthcare industries. Understanding their differences helps job seekers identify the right career path within the claims and resolution field.

What are popular job titles related to Resolution Processing jobs in California? For Resolution Processing jobs in California, the most frequently searched job titles are:
What job categories do people searching Resolution Processing jobs in California look for? The top searched job categories for Resolution Processing jobs in California are:
What cities in California are hiring for Resolution Processing jobs? Cities in California with the most Resolution Processing job openings:
Resolution Processing jobs near you

Card Services Representative

F & A Credit Union

Monterey Park, CA

$23.40 - $29.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Description

At F&A Credit Union, we are creating exceptional financial opportunities for our members and their families, today, and for generations to come. We proudly serve employees of the LA County Fire Department, Agricultural Commission / Weights & Measures, and local municipal employees and their families. Our mission is to help our members reach their financial goals at every life stage by providing access to the highest value products, superior service, and trusted advice. To really stand out in a constantly changing world, each of us at F&A is values-driven and we share in the responsibility for creating a great workplace. As part of the F&A team, you will enjoy these outstanding benefits:

  • Medical, Dental, Vision, and Life Insurance - 100% of employee premiums are paid by F&A
  • Subsidized medical premiums for dependents
  • Employee Loan Discount Program - even better rates on your home and car loan
  • 401k with employer match up to 3.5%
  • Profit sharing - up to 6% of annual salary is contributed each full calendar year worked
  • Paid time off accrual starting at 4 weeks per year
  • Up to 13 paid holidays
  • Flexible spending accounts for health and dependent care
  • Voluntary plans - additional life insurance available for employee and family
  • Educational assistance program
  • Employee assistance program

Essential Job Responsibilities

The Card Services Representative is responsible for providing member support, problem resolution, processing debit and credit cards, and reviewing and fraud reports. 

  • Assumes responsibility for accurate processing and adjustment for card and electronic services as needed.
  • Provide support for credit and debit cards, including processing card orders, blocking lost/stolen cards, daily review of new Visa requests, and setting up card alerts.
  • Resolve complex member questions and complaints related to card services.
  • Perform routine maintenance on debit and credit cards.
  • Assist members with card Awards questions and redemptions.
  • Research and resolve credit/debit card and Zelle/P2P charge disputes.
  • Complete log for all Regulation E error resolutions.
  • Perform transactions between member and GL accounts pertaining to card-related processes.
  • Assist members and staff with Digital Banking.
  • Contact members regarding potentially fraudulent card transactions. 
  • Assist with various department responsibilities including ATMs, Shared Branch, and Visa.
  • Review department policies and procedures to ensure accuracy.

Requirements


  • High School Diploma or GED. Ability to be bonded and retain bond ability
  • One to Three years of similar or preparatory experience
  • Knowledge of credit union principles and procedures and member service philosophy
  • Strong verbal and written English communication skills
  • Computer and software proficiency (MS Word, Excel, Financial)
  • Accurate typing/data entry; ability to work on a PC for 6-8 hours per day 
  • Ability to evaluate, plan, and prioritize work effectively and independently
  • Adaptable to changing situations; ability to solve problems 
  • Ability to work with others in a courteous, friendly, and professional manner
  • Makes decisions with integrity
  • Ability to work independently with minimal supervision
  • Excellent interpersonal communication skills.

F&A Credit Union is an equal employment opportunity employer. We will consider qualified applicants with criminal histories for employment in a matter consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) ordinance. Hourly rate: $23.40 - $29.25 per hour.

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