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Resolution Manager Jobs in Encinitas, CA (NOW HIRING)

Banking Manager

San Diego, CA · On-site

$90K - $100K/yr

Review bank reconciliations, research outstanding reconciling items, and ensure timely resolution ... Compliance & Risk Management * Maintain effective internal controls and ensure compliance with ...

Lead day-to-day warranty operations, ensuring timely and effective resolution of customer-reported issues. * Manage and develop Warranty Specialists, Field Technicians, and other support personnel ...

Banking Manager

San Diego, CA · On-site

$90K - $100K/yr

Review bank reconciliations, research outstanding reconciling items, and ensure timely resolution ... Compliance & Risk Management * Maintain effective internal controls and ensure compliance with ...

Banking Manager

San Diego, CA · On-site

$90K - $100K/yr

Review bank reconciliations, research outstanding reconciling items, and ensure timely resolution ... Compliance & Risk Management * Maintain effective internal controls and ensure compliance with ...

Banking Manager

San Diego, CA · On-site

$90K - $100K/yr

Review bank reconciliations, research outstanding reconciling items, and ensure timely resolution ... Compliance & Risk Management * Maintain effective internal controls and ensure compliance with ...

The Management Trust Position Title: General Manager Location: San Clemente, CA @ Cyprus Shore ... resolution on a daily basis and ensure appropriate follow-up. • Coordinate with the Board ...

Payroll Manager

San Diego, CA · On-site

$84K - $112K/yr

Coordinate payroll tax filings, reporting, and issue resolution with vendors and internal teams ... Manage external payroll and Workday resources as needed to support growth and specialized ...

New

Community Manager PSH

San Diego, CA · On-site

$27 - $28/hr

Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets ... resolution, and incidents of violence or substance abuse. Work closely with relevant agencies and ...

IT Program Manager

Oceanside, CA · On-site

$119K - $120K/yr

Job Summary : Netpace Inc is looking for an IT Program Manager to oversee technology program ... resolution of open demands, and reporting as needed • Assist IT site lead in development and ...

Manages team applying best standards and practices in Supply Chain and Logistics and oversees team ... Ensures the resolution of inventory, asset, and vendor/suppliers deficiencies. Approves and guides ...

Manages team applying best standards and practices in Supply Chain and Logistics and oversees team ... Ensures the resolution of inventory, asset, and vendor/suppliers deficiencies. Approves and guides ...

Civil Litigation Attorney

San Diego, CA · On-site

$120K - $180K/yr

Handle civil litigation matters from inception through resolution. * Manage cases, deadlines, legal strategy, discovery, pleadings, motions, and related litigation responsibilities. * Develop and ...

IT Project Manager

San Diego, CA · On-site

$104K - $123K/yr

Manage scope definition and assist in the scope change process Work to gather estimates and define ... resolution. Provide clear communication on deliverables, due dates, progress and risks/issues.

Identify and clearly communicate potential issues to relevant stakeholders, driving them to swift and effective resolution. * Manage ongoing vendor performance, focusing on critical metrics such as ...

The Product Manager will play a strategic role in shaping the roadmap, positioning, and market ... super resolution and content creation. The role will also support Qualcomm's growing gaming ...

The Product Manager will play a strategic role in shaping the roadmap, positioning, and market ... Familiarity with AI/ML frameworks and their application to gaming workloads (e.g. super resolution ...

Showing results 21-40

Resolution Manager information

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What does a senior resolution manager do?

A senior resolution manager oversees the resolution of complex customer issues, ensuring timely and effective solutions. They coordinate with teams, analyze root causes, and implement process improvements, often using customer relationship management (CRM) tools and requiring strong communication and problem-solving skills.

What job categories do people searching Resolution Manager jobs in Encinitas, CA look for?

The top searched job categories for Resolution Manager jobs in Encinitas, CA are:

What cities near Encinitas, CA are hiring for Resolution Manager jobs?

Cities near Encinitas, CA with the most Resolution Manager job openings:

Infographic showing various Resolution Manager job openings in Encinitas, CA as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Banking Manager

San Diego, CA • On-site

ConAm Management
Real Estate and Rental and Leasing • 1 - 5K employees

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


CONAM Management rating

3.3

Company rating: 3.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Banking Manager - San Diego, CA 92123

Who We Are: Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM, we foster a collaborative, team-oriented culture where our associates thrive and are valued for their expertise and commitment.

What We Are Looking For:
We are seeking a Banking Manager.  This individual will be responsible for managing banking operations, cash management, and banking relationships while ensuring compliance, risk mitigation, and operational efficiency. This role also leads a team, supports strategic projects, and serves as the organization's banking subject matter expert.

This position will be at our corporate location in San Diego, CA 92123.

This is a full-time position with full benefits. Pay range: $90,000 - $100,000 per year

Duties & Responsibilities

Banking Operations

  • Oversee daily banking and cash management operations, including bank accounts, cash positioning, wire transfers, ACH, Positive Pay, and online banking services.
  • Monitor account activity, resolve discrepancies, and ensure compliance with company policies and internal controls.
  • Manage bank account maintenance, including account openings, closures, signer changes, and banking service updates.
  • Review and approve wire transfers and banking transactions to ensure accuracy, proper authorization, and compliance with internal controls.
  • Partner with Accounting teams to ensure accurate recording of banking transactions and timely resolution of cash-related reconciling items.

Banking Administration & Process Improvement

  • Act as the primary liaison with banking partners and financial institutions.
  • Develop and maintain banking policies, procedures, and controls.
  • Identify and implement process improvements that enhance efficiency, service levels, and risk management.
  • Coordinate banking setup and documentation for acquisitions, dispositions, new communities, and organizational changes.
  • Support system enhancements and automation initiatives related to banking, cash management, and accounting processes.

Financial Reporting & Projects

  • Participate in special projects, system enhancements, and process automation initiatives.
  • Collaborate with Accounting, Finance, and other departments to support cash management objectives.
  • Prepare banking reports, analyses, operational metrics, daily cash position reports, and cash forecasting information to support business decisions, liquidity management, and financial planning.
  • Assist Accounting and Finance teams with month-end and year-end close activities, including the accurate recording of cash transactions in accordance with company accounting policies and GAAP.
  • Review bank reconciliations, research outstanding reconciling items, and ensure timely resolution of discrepancies.
  • Prepare schedules, analyses, and supporting documentation for audits, financial reporting, and management review, while participating in special projects, system enhancements, and process automation initiatives.

Leadership & Team Management

  • Supervise, coach, and develop Banking Processors while managing team workflow and priorities.
  • Establish performance expectations, provide feedback, and support employee development.
  • Promote a collaborative, customer-focused environment committed to continuous improvement.

Compliance & Risk Management

  • Maintain effective internal controls and ensure compliance with company policies, banking requirements, and audit standards.
  • Identify and mitigate operational and financial risks.
  • Support internal and external audits by coordinating documentation and responding to audit requests.
  • Maintain effective internal controls over banking operations, cash management activities, and related accounting processes.
  • Review and monitor authorization controls, segregation of duties, and banking security procedures to safeguard company assets.

Cross-Functional Collaboration

  • Serve as the subject matter expert for banking operations.
  • Partner with internal stakeholders and external banking partners to support organizational goals.
  • Serve as a key resource to Accounting and Finance teams for cash management, bank reconciliation, and treasury-related matters.
  • Deliver exceptional service while upholding company values.

Additional Responsibilities

  • Perform other duties and special projects as assigned.

Who You Are: (Requirements of the Position)

  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred
  • 5-7 years of progressive experience in treasury, cash management, banking operations, or corporate finance.
  • 2 years of supervisory or leadership experience, including coaching, performance management, and employee development.
  • Thorough knowledge of corporate banking operations, cash management principles, banking products and services, internal controls, and electronic payment methods, including wire transfers, ACH transactions, online banking platforms, Positive Pay, and fraud prevention practices.
  • Prior banking experience with proficiency using online banking platforms and ERP/accounting systems preferred.
  • Proficient in Microsoft Office Suite, including Outlook, Word, and advanced Microsoft Excel skills.
  • Strong leadership, planning, organizational, project management, and decision-making skills, with the ability to prioritize multiple responsibilities, meet deadlines, and maintain exceptional attention to detail.
  • Strong analytical and problem-solving skills with the ability to identify risks, evaluate operational issues, and implement effective solutions.
  • Demonstrated ability to supervise, coach, develop, and motivate employees while effectively managing departmental priorities and workflow.
  • Excellent verbal, written, interpersonal, and negotiation skills, with the ability to build collaborative relationships across all levels of the organization and with external banking partners.
  • Ability to exercise sound judgment, maintain confidentiality, and handle sensitive financial information with the highest level of professionalism and integrity.

Why You'll Love Working Here:
CONAM Management Corporation is more than just a job — it’s a career where you can grow and be recognized for your expertise in Property Management. We offer  competitive pay, comprehensive benefits package, that make working at CONAM even more rewarding.

Our benefits include:

  • Medical, dental, vision insurance
  • Pet insurance
  • Life insurance and identity theft protection
  • Paid sick and vacation time
  • 401(k) plan with company match
  • Flexible Spending Accounts (FSAs)
  • Employee Assistance Program (EAP)
  • Additional perks: Service award days, floating holiday, early earned wage access and more

At CONAM, we pride ourselves on our culture of excellence and commitment to fostering an inclusive, diverse, and supportive work environment.

Additional Information:

  • This position is contingent upon passing a background check, employment verification, and drug screening.
  • CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law.
  • We are an Equal Opportunity Employer and encourage all qualified candidates to apply.

Ready to make an impact?
If you're excited about joining a team that values your skills and offers great benefits, click “APPLY”.

Pay Bands: Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications.


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