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Resolution Coordinator Jobs in Wisconsin (NOW HIRING)

Morris Midwest

Parts Coordinator

Milwaukee, WI · On-site

$18.50 - $23.50/hr

The successful Parts Coordinator will have a background in customer service and a desire for problem resolution. This team-player must have strong interpersonal skills, good time management, and the ...

Morris Midwest

Parts Coordinator

Milwaukee, WI

$18.50 - $23.50/hr

The successful Parts Coordinator will have a background in customer service and a desire for problem resolution. This team-player must have strong interpersonal skills, good time management, and the ...

Morris Midwest

Parts Coordinator

Waukesha, WI · On-site

$18.75 - $24/hr

The successful Parts Coordinator will have a background in customer service and a desire for problem resolution. This team-player must have strong interpersonal skills, good time management, and the ...

Generac

Service Coordinator II

Sussex, WI · On-site

$19.25 - $24.50/hr

Serve as the primary point-of-contact for customers, triaging incoming service requests and ensuring prompt resolution. * Create and manage service jobs in the system, while coordinating technician ...

Racine, County of (WI)

CST Coordinator (Boost)

Racine, WI · On-site

$27.06 - $37.88/hr

Job Summary The Coordinated Services Team (CST) Care Coordinator will have a comprehensive ... Ability to respond to crises and make appropriate assessments as to resolution. Ability to work ...

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Resolution Coordinator information

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

What are the most commonly searched types of Resolution jobs in Wisconsin?

The most popular types of Resolution jobs in Wisconsin are:

What are popular job titles related to Resolution Coordinator jobs in Wisconsin?

For Resolution Coordinator jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Resolution Coordinator jobs in Wisconsin look for?

The top searched job categories for Resolution Coordinator jobs in Wisconsin are:

What cities in Wisconsin are hiring for Resolution Coordinator jobs?

Cities in Wisconsin with the most Resolution Coordinator job openings:

Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Wisconsin as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution.

Work Experience Coordinator

Dynamic Workforce Solutions

Milwaukee, WI • On-site

$19 - $21/hr

Full-time

Re-posted 6 days ago

Dynamic Workforce Solutions rating

5.6

Company rating: 5.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

148th of 223 rated education and training

Job description

Job Title: Work Experience Coordinator
Position Classification: Non-Exempt
Has potential to go hybrid.
EXPERIENCE EXTREME CUSTOMER SERVICE
About the Company
Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results.
Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve.
A WIOA Work Experience (WEX) Coordinator facilitates, manages, and monitors subsidized work opportunities for eligible youth and adults, connecting job seekers with local employers to gain skills and employment. Key responsibilities include cultivating employer partnerships, developing training plans, ensuring compliance with WIOA regulations, and providing case management to support participant success.
Key Responsibilities
Employer Partnership Development: Conducts outreach to identify and secure businesses to provide structured internships, on-the-job training (OJT), and work experiences.
Participant Placement: Matches program participants with appropriate employers based on skills, career goals, and interests.
Compliance & Documentation: Ensures all placements adhere to WIOA regulations, maintains detailed participant files, manages Work Experience Agreements, and ensures documentation for payroll.
Monitoring & Evaluation: Conducts monthly monitoring of work sites to review participant performance, attendance, and safety, conducting evaluations on skill attainment.
Case Management & Coaching: Provides mentorship, counseling, and conflict resolution to participants to address workplace issues, attendance problems, or barriers to employment.
Required Qualifications & Skills Education/Experience: An associate's degree or experience in workforce development, human services, or a related field.
Communication & Relationships: Strong interpersonal skills for engaging with both private/public employers and diverse participants.
Knowledge: Knowledge of local labor market trends and workforce development programs.
Technology Proficiency: Experience with standard office software (e.g., Microsoft Office) and case management systems. Mobility: Requires a valid driver's license for travel to worksites within the region.

What Dynamic Workforce Solutions employees say

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