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Resolution Coordinator Jobs in Nevada (NOW HIRING)

BizTek People

Apparatus Coordinator

Las Vegas, NV · On-site

Apparatus Coordinator Duration: 12 Months Location: Las Vegas, NV The Apparatus Coordinator is ... Expediting and Issue Resolution - Follow up with suppliers on late orders, quality concerns, and ...

My Wireless

Retail Maintenance Coordinator

Las Vegas, NV · On-site

$12 - $16/hr

Monitor and manage maintenance tickets from creation through resolution * Communicate with retail ... Clear growth path into senior coordinator or operations roles * Supportive team environment with ...

MY WIRELESS

Retail Maintenance Coordinator

Las Vegas, NV · On-site

$12 - $16/hr

Monitor and manage maintenance tickets from creation through resolution * Communicate with retail ... Clear growth path into senior coordinator or operations roles * Supportive team environment with ...

MNCP Staffing

Apparatus Coordinator

Las Vegas, NV · On-site

Apparatus Coordinator My Next Career Path Staffing - With over 20 years' experience in Technology ... Expediting & Issue Resolution - Follow up with suppliers on late orders, quality concerns, and ...

MiconeStaffing

VDC Coordinator - Reno

Reno, NV · On-site

Run clash detection and coordination analysis; track issues through resolution * Clean, organize, and validate trade models; maintain versioning and data standards * Support multi-trade coordination ...

enBio Corp

Part Time Service Coordinator

Las Vegas, NV · On-site +1

$25 - $29/hr

... resolution. • Monitor service delivery metrics, turnaround times, and equipment maintenance ... • Prior experience coordinating service or technical teams • Working knowledge of CMMS ...

ENBIO CORP

Part Time Service Coordinator

Las Vegas, NV · On-site

$25 - $29/hr

Description The Service Coordinator is responsible for overseeing and supporting the daily ... time support and issue resolution. Monitor service delivery metrics, turnaround times, and ...

ENBIO CORP

Part Time Service Coordinator

Las Vegas, NV · On-site

$25 - $29/hr

The Service Coordinator is responsible for overseeing and supporting the daily operations of ... resolution. * Monitor service delivery metrics, turnaround times, and equipment maintenance ...

Joint Ventures LLC

Wellness Coordinator

Las Vegas, NV · On-site

$16/hr

Patient Care Coordinator (Wellness Coordinator) Location: 9500 S Eastern Ave Suite 120, Las Vegas ... Strong conflict resolution skills. * Office management or marketing experience is a plus. * Ability ...

JOINT VENTURES LLC

Wellness Coordinator

Las Vegas, NV · On-site

$16/hr

Patient Care Coordinator (Wellness Coordinator) Location: 9500 S Eastern Ave Suite 120, Las Vegas ... Strong conflict resolution skills. * Office management or marketing experience is a plus. * Ability ...

LV Petroleum

Maintenance Coordinator

Las Vegas, NV · On-site

$85K/yr

MAINTENANCE COORDINATOR LV Petroleum Location Las Vegas, Nevada (In Office) Reports To Maintenance ... Ensure timely resolution of facility, equipment, and infrastructure issues. Vendor Management

LV Petroleum

Maintenance Coordinator

Las Vegas, NV

$85K/yr

MAINTENANCE COORDINATOR LV Petroleum Location Las Vegas, Nevada (In Office) Reports To Maintenance ... Ensure timely resolution of facility, equipment, and infrastructure issues. Vendor Management

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Resolution Coordinator information

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

What are the most commonly searched types of Resolution jobs in Nevada?

The most popular types of Resolution jobs in Nevada are:

What are popular job titles related to Resolution Coordinator jobs in Nevada?

For Resolution Coordinator jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Resolution Coordinator jobs in Nevada look for?

The top searched job categories for Resolution Coordinator jobs in Nevada are:

Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Nevada as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Technical Resolution Specialist

Pavilion Payments

Las Vegas, NV • Remote

$28 - $34/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description

Location: Las Vegas, NV | On-site Wednesday through Friday; remote Saturday and Sunday

What You Will Be Doing:

The Technical Resolution Specialist provides Tier 2 support for customer and equipment issues involving both hardware and software. In this role, you'll manage support tickets, troubleshoot ATM and kiosk issues, coordinate vendor escalations, and work directly with customers through phone, email, remote support, and occasional on-site visits to resolve technical issues.

We are looking for someone who is comfortable with break-fix support, can think through technical issues, and knows when to resolve a problem independently or escalate.

Key Responsibilities:
  • Provide Tier 2 technical support for hardware and software issues involving ATMs, kiosks, and payment technology.
  • Troubleshoot issues, determine appropriate resolutions, and escalate more complex problems as needed.
  • Manage and follow up on Jira tickets to ensure timely resolution.
  • Monitor system dashboards and respond to equipment alerts.
  • Coordinate with third-party vendors and internal teams to resolve technical issues.
  • Support customers through phone, email, and remote troubleshooting, with occasional travel to customer sites when hands-on assistance is needed.
  • Document issues, solutions, and updates clearly to keep customers and internal teams informed.
Qualifications:
  • 2–3 years of technical support, field service, or break-fix experience
  • Experience troubleshooting both hardware and software issues
  • Familiarity with Jira and VoIP call tools
  • Working knowledge of Windows OS
  • Strong problem-solving, communication, and time-management skills
  • Ability to work independently and manage multiple open issues
  • Professional and comfortable interacting directly with customers
  • Ability to work Wednesday through Sunday
  • Ability to travel by car or airplane as needed (<20%)
  • Ability to secure and maintain gaming licenses in multiple jurisdictions
Preferred Experience:
  • Casino equipment, ATM, kiosk, payments, or gaming technology support
  • Basic SQL knowledge
  • Linux experience
  • Experience coordinating field technicians or third-party vendors
Perks & Benefits!
  • A great company that is focused on team building and career pathing for its team!
  • Join a team that is fun, friendly, and customer-focused!
  • Excellent employee benefits package - Health, Dental, Vision, 401(k) match, and more!
Pavilion Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. 

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