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Resolution Associate Jobs in Wesley Chapel, FL (NOW HIRING)

First American

Associate Claims Counsel

Tampa, FL · On-site

$77K - $103K/yr

Associate Claims Counsel manage their own claims load, oversee outside litigation counsel, and ... Ability to develop, evaluate and implement resolution strategies to fully conclude a claim * 2+ ...

Jobot

Associate Attorney

Tampa, FL · On-site

$140K - $200K/yr

Associate Attorney - Construction This Jobot Job is hosted by: Jeff Diepenbrock Are you a fit? Easy ... resolution Draft pleadings, motions, memos, and discovery Conduct and defend depositions ...

Curaleaf

Lead Store Associate

Brandon, FL · On-site

$17.50/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast ...

Curaleaf

Lead Store Associate

Lutz, FL · On-site

$17.50/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast ...

Curaleaf

Lead Store Associate

Lutz, FL · On-site

$17.50/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast ...

Curaleaf

Lead Store Associate

Lutz, FL · On-site

$17.50/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast ...

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Resolution Associate information

See Wesley Chapel, FL salary details

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How much do resolution associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for resolution associate in Wesley Chapel, FL is $15.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $16.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What cities near Wesley Chapel, FL are hiring for Resolution Associate jobs? Cities near Wesley Chapel, FL with the most Resolution Associate job openings:
Resolution Associate jobs near you

Associate Claims Counsel

First American Financial Corporation

Tampa, FL • On-site

$77K - $103K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Who We Are
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Tired of those billable hours? Are you ready to join a diverse team of attorneys with full responsibility for your own title insurance claims? Do you want to be the decision maker rather than just an advisor? Are you seeking a change, or maybe you have just been waiting for the right in-house opportunity to become available?
If you are an independent and self-motivated worker who appreciates the opportunity to engage in complex legal analysis and craft creative solutions to difficult problems in a supportive team-oriented environment, then the Associate Claims Counsel position with First American Title Insurance Company provides an excellent opportunity for you. Associate Claims Counsel manage their own claims load, oversee outside litigation counsel, and engage in high-level problem solving, negotiation and legal analysis in a stimulating and collegial environment with an opportunity for long-term growth and advancement.
What You'll Do:
  • Investigate the facts and issues of the claim, determine whether coverage exists, evaluate loss under the title policy, assess defenses for the insured and/or the company, determine need to retain outside counsel, develop and carry out a plan to address the claim and manage the claim and/or litigation through to final resolution
  • Negotiate settlements and resolutions with claimant / opposing counsel / third parties
  • Appear as company representative in court proceedings, mediations and settlement conferences
  • Manage claim budget, review and approve outside counsel invoices and other expenses and determine settlement and expense reserves
  • Direct outside counsel on litigation strategy through the course of claim administration and litigation
  • Identify and pursue sources for recovery

What You'll Bring:
  • Must possess excellent written and verbal communication, negotiation and organizational skills
  • Law Degree required
  • Licensed and in good standing to practice law in any state of the United States
  • Ability to develop, evaluate and implement resolution strategies to fully conclude a claim
  • 2+ years of experience with emphasis in litigation or claims handling, Real Estate preferred
  • Ability to work independently and to exhibit originality and ingenuity is required
  • Ability to develop, evaluate and implement resolution strategies to fully conclude a claim
  • Experience handling claims and insurance coverage preferred

Pay Range: $77,300.00 - $103,000.00 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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