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Resolution Associate Jobs in Philadelphia, PA (NOW HIRING)

Sales Associate

Lawrenceville, NJ · On-site

$14.75 - $20/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Sales Associate

Willow Grove, PA · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Cherry Hill, NJ · On-site

$14 - $18.75/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Sales Associate

Cherry Hill, NJ · On-site

$14 - $18.75/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Sales Associate

Lawrenceville, NJ · On-site

$14.75 - $20/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Sales Associate

King Of Prussia, PA · On-site

$13.75 - $18.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Blackwood, NJ · On-site

$14 - $19/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Blackwood, NJ · On-site

$14 - $19/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Blackwood, NJ · On-site

$14 - $19/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Sales Associate

Cherry Hill, NJ · On-site

$14 - $18.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

King Of Prussia, PA · On-site

$13.75 - $18.50/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Sales Associate

Springfield, PA · On-site

$13.25 - $18/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Sales Associate

Lawrenceville, NJ · On-site

$14.75 - $20/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

King Of Prussia, PA · On-site

$14 - $19/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Cherry Hill, NJ · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Willow Grove, PA · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Springfield, PA · On-site

$13.25 - $18/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Lawrenceville, NJ · On-site

$14.75 - $20/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Showing results 41-60

Resolution Associate information

See Philadelphia, PA salary details

$10

$17

$21

How much do resolution associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for resolution associate in Philadelphia, PA is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $18.65 per hour, depending on experience, location, and employer.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What are the most commonly searched types of Resolution jobs in Philadelphia, PA? The most popular types of Resolution jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Resolution Associate jobs? Cities near Philadelphia, PA with the most Resolution Associate job openings:

Client Services Associate

Hueman PE Talent Solutions

Chadds Ford, PA • On-site

Other

Posted 17 days ago


Job description

Description
Lympha Press, a leader in home compression therapy, is offering an exciting opportunity to become part of our dynamic team as Client Services Associate.
As a Client Services Associate, you will be responsible for coordinating all aspects of patient case development and equipment order preparation for durable medical equipment. This Client Services Associate will support our Client Service Specialists. This position will be in-office.
Lympha Press is an industry-leading and award-winning organization specializing in home compression therapy products. For over 40 years, Lympha Press has produced the most well-regarded dynamic compression therapy systems and helped patients all over the world with lymphedema, venous insufficiency, and lipedema manage their condition and improve their quality of life.
Key Responsibilities:
  • Collaborate closely with the Client Services Specialist to streamline and support the order processing workflow.
  • Assist with follow-up tasks, including patient engagement calls and coordinating with prescribers to obtain outstanding paperwork.
  • Perform patient intake, ensuring accurate and timely documentation of medical necessity information in the system.
  • Request, review, and document pertinent medical records from physician offices to ensure all necessary information is collected.
  • Maintain clear and effective communication with internal team members to ensure smooth operations and resolution of any issues.
  • Participate in traditional and e-learning program.
  • Work effectively with other company employees, managers, and departments.
  • Perform all job functions with Company Mission, Vision, and Goal Statements in mind.
  • Perform other duties as assigned.
Job Qualifications:
  • High school diploma or general education degree (GED).
  • Must possess excellent verbal communication skills with a strong emphasis on being polite, friendly, helpful and courteous with all internal and external stakeholders.
  • Must have the ability to demonstrate effective time management skills while working independently with minimal supervision.
  • Must demonstrate proficient ability and practical knowledge of computers, software, and other office equipment
  • Knowledge of insurance guidelines; DME (Durable Medical Equipment) experience is a plus.
  • Additionally, the applicant is expected to demonstrate the ability to quickly acquire knowledge of departmental program structure (Mission, Vision, and Goal Statements) and department policies and procedures
  • Must demonstrate proficiency and productivity in a fast-paced environment with unscheduled interruptions while maintaining acceptable judgment, responsibility, and assumption for decisions, consequences, and results.

Lympha Press is always looking for hard-working, honest people who are motivated to succeed and willing to learn. Lympha Press is honored to be a certified Great Place to Work and recognized as a top employer by Philly Top Workplaces and Fortune Magazine.
Lympha Press has partnered with Hueman for its recruitment needs. If you are interested in learning more about a career with Lympha Press as a Client Services Associate, apply today!