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Resolution Associate Jobs in Philadelphia, PA (NOW HIRING)

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast ...

The Associate is the face of the facility, offering friendly assistance to all who enter ... Answer and manage incoming inquiries and document the follow up/resolution in the customer inquiry ...

Front Desk Associate

Newtown Square, PA

$13.50 - $17.25/hr

The Associate is the face of the facility, offering friendly assistance to all who enter ... Answer and manage incoming inquiries and document the follow up/resolution in the customer inquiry ...

The Associate is the face of the facility, offering friendly assistance to all who enter ... Answer and manage incoming inquiries and document the follow up/resolution in the customer inquiry ...

The Associate is the face of the facility, offering friendly assistance to all who enter ... Answer and manage incoming inquiries and document the follow up/resolution in the customer inquiry ...

The Associate is the face of the facility, offering friendly assistance to all who enter ... Answer and manage incoming inquiries and document the follow up/resolution in the customer inquiry ...

Associate Attorney

Philadelphia, PA · On-site

$92K - $132K/yr

The Associate Attorney achieves resolution of client issues through routine negotiation and/or litigation requiring fundamental legal knowledge and experience, and practices other phases of law on ...

Associate Attorney

Philadelphia, PA · On-site

$92K - $132K/yr

The Associate Attorney achieves resolution of client issues through routine negotiation and/or litigation requiring fundamental legal knowledge and experience, and practices other phases of law on ...

Sales Associate

Philadelphia, PA · On-site

$13.25 - $18/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Sales Associate

Philadelphia, PA · On-site

$13.25 - $18/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Philadelphia, PA

$13.25 - $18/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Sales Associate

Philadelphia, PA

$13.25 - $18/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Workout Associate - Remote

Trenton, NJ · On-site +1

$76K - $135K/yr

Workout Associate - Remote Country: United States of America It Starts Here: Santander is a global ... Execution & Results Orientation - Drives timely and effective resolution of distressed assets.

Showing results 41-60

Resolution Associate information

See Philadelphia, PA salary details

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$17

$21

How much do resolution associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for resolution associate in Philadelphia, PA is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $18.65 per hour, depending on experience, location, and employer.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, you typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience in customer service or dispute resolution. Entry-level roles often require familiarity with case management software and the ability to handle sensitive information. Gaining relevant certifications or training in conflict resolution can improve job prospects.

What are the most commonly searched types of Resolution jobs in Philadelphia, PA?

The most popular types of Resolution jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Resolution Associate jobs?

Cities near Philadelphia, PA with the most Resolution Associate job openings:

Principal Associate, Agile Accounting

Capital One

Wilmington, DE • On-site

Full-time

Re-posted 16 days ago


Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

89th of 174 rated banks


Job description

Principal Associate, Agile Accounting

Does the idea of working with professional, highly trained accountants inspire you? Are you an accounting professional with a demonstrated ability to work well in teams, develop new ideas, and take ownership of your projects? Would you like the opportunity to individually contribute to the team, along with the opportunity to grow into a leader? Would you like to work in a collaborative environment where your contributions are recognized and rewarded, all while having a work-life balance? If so, opportunities for professional and personal fulfillment in a dynamic, progressive organization await you at Capital One!

We are seeking a highly motivated accountant to join the Controllers Group as a Principal Accounting Associate with a focus on agile project planning. You will be a self-starter responsible for managing multiple priorities and meeting deadlines in a fast paced, time sensitive environment. The Controllers Group supports the financial implementation of new products, services, and systems with countless opportunities for knowledge growth. This role will have the opportunity to engage with groups across the organization as part of variance analysis, financial statement risk identification, and issue resolution.

  • Act as the primary point of contact for Financial Services Accounting projects, managing them from planning through delivery and stabilization

  • Build and maintain relationships with local and cross-functional teams to support corporate initiatives

  • Facilitate the use of Agile methodology to ensure consistent project delivery

  • Present findings, risks, and recommendations to stakeholders and leadership

  • Plan, manage, and execute project documentation, identifying and remediating risks, issues, and dependencies

  • Collaborate with diverse stakeholders to solve accounting and business problems, ensuring accountability and resolution

  • Demonstrate organizational agility and apply financial, data, and technology concepts to meet program objectives

  • Leverage problem-solving and influencing skills to ensure project plans deliver on intent

  • Contribute to process improvements through project development, knowledge sharing, and a well-governed mindset

  • Participate in key corporate initiatives, including technology and data transformation

  • Collaborate with internal and external partners to address process or product changes

  • Provide ad hoc analysis to management and support audit, risk, and compliance activities as needed

Basic Qualifications:

  • Bachelor's Degree or military experience

  • At least 3 years of experience in accounting, external financial reporting, audit, finance, or a combination

  • At least 3 years of experience with Google Office or Microsoft Office products, or a combination

Preferred Qualifications:

  • Certified Public Accountant (CPA) license or Project Management Professional (PMP) designation

  • 5+ years of experience in accounting, external financial reporting, audit or Finance, or a combination

  • 3+ years of experience driving projects in Accounting

  • 2+ years of experience in Tableau, Python, or SQL, or a combination

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $120,800 - $137,900 for Principal Associate, Accounting


Richmond, VA: $109,900 - $125,400 for Principal Associate, Accounting


Wilmington, DE: $109,900 - $125,400 for Principal Associate, Accounting









Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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