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Resolution Associate Jobs in Carlisle, PA (NOW HIRING)

K2 Insurance Services, LLC

Claims Associate

Harrisburg, PA · On-site

$55K - $70K/yr

Aegis Powersports is seeking a full-time Claims Associate to join its Claims Team remotely. Founded ... Prioritize and manage claim workloads to ensure timely resolution of open items. * Communicate ...

Express

Sales Associate

Camp Hill, PA · On-site

$13.75 - $18.75/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Camp Hill, PA · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express & Bonobos

Sales Associate

Camp Hill, PA

$13.75 - $18.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

chicosfas

Sales Associate - Chico's

Camp Hill, PA · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

chicosfas

Sales Associate - Chico's

Camp Hill, PA · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Chico's FAS, Inc.

Sales Associate - Chico's

Camp Hill, PA · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Chico's FAS, Inc.

Sales Associate - Chico's

Harrisburg, PA · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Chico's FAS

Sales Associate - Chico's

Camp Hill, PA · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register ...

Chico's FAS

Sales Associate - Chico's

Harrisburg, PA

$13.25 - $17.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register ...

Adecco

Loss Prevention & Data Entry & ICQA

Carlisle, PA · On-site

$19.69 - $21.19/hr

... resolution, and special projects as requested. This is a temp to perm position. Candidates will ... The primary purpose of a Loss Prevention and Safety Associate, (LPA), is to protect the associates ...

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Resolution Associate information

See Carlisle, PA salary details

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How much do resolution associate jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for resolution associate in Carlisle, PA is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges faced by Resolution Associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

What are Resolution Associates?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Resolution Associate, and why are they important?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What cities near Carlisle, PA are hiring for Resolution Associate jobs? Cities near Carlisle, PA with the most Resolution Associate job openings:
    Resolution Associate jobs near you
    Infographic showing various Resolution Associate job openings in Carlisle, PA as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,261 per year, or $17 per hour.
    Claims Associate

    Claims Associate

    K2 Insurance Services, LLC

    Harrisburg, PA • On-site

    $55K - $70K/yr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 29 days ago

    Job description

    Aegis Powersports is seeking a full-time Claims Associate to join its Claims Team remotely.

    Founded in 2014 by K2 Insurance Services, Aegis Powersports underwrites and administers vehicle service contracts providing protection beyond factory warranties across the country.

    Aegis Powersports offers the opportunity to join an established company in growth mode. Our compensation program includes competitive pay: bonus plan: medical, dental and vision insurance with no waiting period; paid time-off in year of hire; and 401(k) with employer match.

    Job Summary:

    The Claims Associate reports to the Claims Manager. This position assists in claims operations while learning to process assigned claims from intake through coverage determination and communicating with interested parties throughout the claim process.

    Key Responsibilities:

    • Review, evaluate, and adjudicate claims in accordance with contract terms and company guidelines.
    • Audit Parts and labor submissions to ensure accuracy, reasonableness, and compliance with repair standards.
    • Accurately document claim files with clear defensible notes.
    • Prioritize and manage claim workloads to ensure timely resolution of open items.
    • Communicate claim determinations professionally to dealers, servicers, and customers.
    • Coordinate servicer setup documentation including W9 collection and validation.
    • Apply technical knowledge of multi-line powersports units to evaluate repair scope and validity.
    • Identify discrepancies in repair orders, parts usage, and labor times.
    • Work collaboratively with internal departments to ensure consistent policy application.
    • Provide input to improve existing procedures and systems.

    Education/Experience

    • Minimum of 2+ years of multi-line powersports service advisor or warranty administrator experience (strongly preferred).
    • Demonstrated expertise in parts and labor auditing.
    • Knowledge of powersports repair diagnostics and maintenance procedures.
    • Strong documentation skills and experience working with claims or contract management systems.
    • Excellent verbal and written communication skills.
    • Ability to independently manage claim workflows with minimal supervision.
    • Organizational skills and accountability in tracking claim lifecycle management.
    • Flexibility to occasionally attend business-related meetings and other events outside usual business hours.

    Pay Range: $55,000 – $70, 000 USD per year