ZipRecruiter

Log In

1

Resolution Associate Jobs in Miami, FL (NOW HIRING)

KEW Legal

Associate Attorney

Sunny Isles Beach, FL · On-site

$100K/yr

... resolution efficiently • Draft documents such as correspondence, pleadings, motions, briefs ... associate attorneys • Organize and maintain files to ensure accuracy for other attorneys ...

KEW Legal

Associate Attorney

North Miami Beach, FL · On-site

$100K/yr

Collaborate with clients and senior associates and other staff to move cases toward resolution efficiently * Draft documents such as correspondence, pleadings, motions, briefs, affidavits, settlement ...

KEW Legal

Associate Attorney

Sunny Isles Beach, FL

$100K/yr

Collaborate with clients and senior associates and other staff to move cases toward resolution efficiently * Draft documents such as correspondence, pleadings, motions, briefs, affidavits, settlement ...

Express

Sales Associate

Pompano Beach, FL · On-site

$13.50 - $18.25/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Msmc

Service Desk Associate II

Miami Beach, FL · On-site

Summary: The Service Desk Associate II provides advanced technical support to end users by ... Calls Resolution: First call resolution and request for service must be met as established by ...

Mount Sinai Medical Center

Help Desk Associate

Miami Beach, FL · On-site

$18.25 - $24.75/hr

Call Resolution: First call resolution and request for service must be met as established by policy ... Associates Degree * A+ and/or N+ or equivalent experience preferred * Excellent Customer Service ...

Curaleaf

Lead Store Associate

Miami, FL · On-site

$17.50/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Support conflict resolution and promote a positive workplace culture. * Adapt quickly in a fast ...

gpac

Associate Attorney

Fort Lauderdale, FL · On-site

Associate Attorney - Civil Litigation | Fort Lauderdale, FL A respected South Florida law firm is ... What You'll Do Handle civil litigation matters from inception through resolution Draft pleadings ...

VSS South Beach

Retail Sales Associate

Miami Beach, FL

$14.75 - $17/hr

REQUIREMENTS for Sales Associate / Sales Representative: As a customer service associate you will ... Positive approach to change and conflict resolution * Reliable/Timely consciousness * You will be ...

next page

Showing results 1-20

People also search for

All JobsResolution Associate JobsResolution Associate Jobs in Miami, FL

Resolution Associate information

See Miami, FL salary details

$9

$16

$20

How much do resolution associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for resolution associate in Miami, FL is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $17.69 per hour, depending on experience, location, and employer.

What are some common challenges faced by Resolution Associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

What are Resolution Associates?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Resolution Associate, and why are they important?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What are popular job titles related to Resolution Associate jobs in Miami, FL? For Resolution Associate jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Resolution Associate jobs in Miami, FL look for? The top searched job categories for Resolution Associate jobs in Miami, FL are:
What cities near Miami, FL are hiring for Resolution Associate jobs? Cities near Miami, FL with the most Resolution Associate job openings:
Resolution Associate jobs near you
Infographic showing various Resolution Associate job openings in Miami, FL as of May 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,660 per year, or $16.7 per hour.

Customer Service Associate

NO LIVE BAIT NEEDED

Fort Lauderdale, FL

$13.75 - $19/hr

Full-time

Posted 24 days ago

Job description

The Customer Service Associate ensures efficient order processing and maintaining strong customer relations while also performing warehouse duties. 

The Customer Service Associate is responsible for ensuring great customer experience to our customers and stores. This role is expected to also perform warehousing responsibilities including picking, organizing, and staging customer pickups.


 Primary Job Responsibilities

  • Manage the daily operation of a wholesale/distribution branch and ensure orders are efficiently received, filled, and shipped
  • Monitor and improve customer service by resolving inquiries quickly and accurately 
  • Ensure smooth order processing, shipping and returns while maintaining service excellence 
  • Handle escalated customer issues and complaints, providing guidance and support to the team in resolving complex or sensitive situations 
  • Track key performance indicators (KPIs) such as resolution time, first contact resolution, and customer satisfaction, and implement strategies to improve performance
 
Required Experience and Skills

  • Understanding of Shopify Integration:
  • Understanding how Shopify integrates with Gorgias and Management Systems (WMS) to sync inventory and order data.
  • Streamlining order fulfillment processes, including automated picking, packing, and shipping.
  • Utilizing Shopify's and Gorgias features for order management, fulfillment automation and returns
  • Sales experience
  • Customer Service Experience
  • Ability to lift 50 lbs.
  • Ability to stand on feet for the majority of an 8 hour day
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft 365 suite
Preferred but not Required Experience and Skills

  • Distribution and/or wholesale experience
  • Forklift experience
  • Experience working in a warehouse
  • Experience using RF Scanners, Shipstation, Skuvault