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Residential Supervisor Jobs in Springfield, MA (NOW HIRING)

The Lead Residential Counselor, provides direct support to people with with behavioral conditions ... supervisor. • Monitor residents' funds, as needed. • Maintains records for persons served.

Conduct oneself in a professional manner when interacting with supervisors, coworkers, consultants ... Requirements of the Residential Instructor position are: A. Physical Management Training (PMT); B.

Conduct oneself in a professional manner when interacting with supervisors, coworkers, consultants ... Requirements of the Residential Instructor position are: A. Physical Management Training (PMT); B.

Conduct oneself in a professional manner when interacting with supervisors, coworkers, consultants ... Requirements of the Residential Instructor position are: A. Physical Management Training (PMT); B.

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Residential Supervisor information

See Springfield, MA salary details

$11

$23

$36

How much do residential supervisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for residential supervisor in Springfield, MA is $23.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $26.11 per hour, depending on experience, location, and employer.

What is a residential supervisor?

Residential Supervisors are professionals responsible for overseeing the daily operations and staff within residential facilities, such as group homes, shelters, or treatment centers. They ensure the safety and well-being of residents, manage schedules, supervise staff, and coordinate activities or services to support residents’ needs. Residential Supervisors also handle administrative tasks, enforce policies, and often act as a liaison between residents, families, and external service providers. Their role is crucial for maintaining a supportive and structured living environment.

What are the key skills and qualifications needed to thrive as a residential supervisor?

To thrive as a Residential Supervisor, you generally need experience in residential care, knowledge of relevant regulations, and often a degree in social work, psychology, or a related field. Familiarity with case management software, incident reporting systems, and safety protocols is typically required. Leadership, strong communication, conflict resolution, and organizational skills set outstanding supervisors apart. These abilities are crucial for ensuring the well-being of residents, maintaining compliance, and fostering a supportive living environment.

What are some typical challenges a residential supervisor faces when managing staff and residents?

Residential Supervisors often navigate challenges such as balancing the diverse needs of residents with organizational policies, mediating conflicts among residents or between residents and staff, and ensuring consistent communication across shifts. They must also handle scheduling, provide support and training for their team, and respond promptly to emergencies or behavioral incidents. Effective Supervisors are adaptable, maintain a supportive environment, and foster teamwork to ensure a positive living and working atmosphere.

What is the difference between Residential Supervisor vs Care Coordinator?

AspectResidential SupervisorCare Coordinator
Required CredentialsHigh school diploma or equivalent; relevant certificationsHigh school diploma or equivalent; healthcare-related certifications often preferred
Work EnvironmentGroup homes, residential facilities, community settingsHealthcare facilities, community health programs, outpatient clinics
Employer & IndustrySocial services, residential care providersHealthcare, social services, non-profit organizations

Both roles often require similar certifications and work in community or residential settings. While Residential Supervisors oversee daily operations and staff in residential facilities, Care Coordinators focus on planning and managing patient care plans. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are popular job titles related to Residential Supervisor jobs in Springfield, MA?

For Residential Supervisor jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Residential Supervisor jobs in Springfield, MA look for?

The top searched job categories for Residential Supervisor jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Residential Supervisor jobs?

Cities near Springfield, MA with the most Residential Supervisor job openings:

Infographic showing various Residential Supervisor job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,266 per year, or $23.2 per hour.

Residential Support Staff DDS

Corporation for Public Management

East Hartford, CT • On-site

$18 - $20/hr

Other

Re-posted 20 days ago


Job description

Summary

The Residential Support Staff is a member of a team that provides direct care support to individuals with developmental and intellectual disabilities. The Residential Support Staff is primarily responsible for ensuring that each assigned individual is provided with active treatment that will afford the opportunity to enhance his/her daily living skills. 

Duties and Responsibilities

Implement goals and strategies consistent with DDS guidelines and CPM policies.
Implement program goals and document progress according to teaching strategy.
Provide transportation for medical, programmatic, and recreational requirements. 
Maintain required vehicle mileage, service, and safety documentation. 
Provide escort and efficient provision of medical progress notes, timely doctors' orders, and appointments.
Track and document behavioral and programmatic data in an accurate and timely manner.
Respond efficiently to crises and emergencies with a calm and reasoned response as necessary or directed by coordinator/supervisor or other member of the management team.
Report all serious incidents to coordinator/supervisor or other members of the management team.
All other duties assigned by Coordinator. 

Qualifications

Education - High School diploma or GED.
Knowledge of DDS systems.
Knowledge of basic computer technology and software applications such as Microsoft Word, Excel and Outlook.
Valid Driver's License and reliable transportation.
Medication Certification through DDS, First Aid, CPR and PMT certifications must be acquired within six months of hire date and maintained throughout employment.

Schedule:   Shifts available -  2nd Shift