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Residential Supervisor Jobs in Springfield, MA (NOW HIRING)

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Residential Supervisor information

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$11

$23

$36

How much do residential supervisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for residential supervisor in Springfield, MA is $23.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $26.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a residential supervisor?

To thrive as a Residential Supervisor, you generally need experience in residential care, knowledge of relevant regulations, and often a degree in social work, psychology, or a related field. Familiarity with case management software, incident reporting systems, and safety protocols is typically required. Leadership, strong communication, conflict resolution, and organizational skills set outstanding supervisors apart. These abilities are crucial for ensuring the well-being of residents, maintaining compliance, and fostering a supportive living environment.

What are some typical challenges a residential supervisor faces when managing staff and residents?

Residential Supervisors often navigate challenges such as balancing the diverse needs of residents with organizational policies, mediating conflicts among residents or between residents and staff, and ensuring consistent communication across shifts. They must also handle scheduling, provide support and training for their team, and respond promptly to emergencies or behavioral incidents. Effective Supervisors are adaptable, maintain a supportive environment, and foster teamwork to ensure a positive living and working atmosphere.

What is a residential supervisor?

Residential Supervisors are professionals responsible for overseeing the daily operations and staff within residential facilities, such as group homes, shelters, or treatment centers. They ensure the safety and well-being of residents, manage schedules, supervise staff, and coordinate activities or services to support residents’ needs. Residential Supervisors also handle administrative tasks, enforce policies, and often act as a liaison between residents, families, and external service providers. Their role is crucial for maintaining a supportive and structured living environment.

What is the difference between Residential Supervisor vs Care Coordinator?

AspectResidential SupervisorCare Coordinator
Required CredentialsHigh school diploma or equivalent; relevant certificationsHigh school diploma or equivalent; healthcare-related certifications often preferred
Work EnvironmentGroup homes, residential facilities, community settingsHealthcare facilities, community health programs, outpatient clinics
Employer & IndustrySocial services, residential care providersHealthcare, social services, non-profit organizations

Both roles often require similar certifications and work in community or residential settings. While Residential Supervisors oversee daily operations and staff in residential facilities, Care Coordinators focus on planning and managing patient care plans. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are popular job titles related to Residential Supervisor jobs in Springfield, MA? For Residential Supervisor jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Residential Supervisor jobs? Cities near Springfield, MA with the most Residential Supervisor job openings:
Residential Supervisor jobs near you
Infographic showing various Residential Supervisor job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,266 per year, or $23.2 per hour.

Relief Residential Supervisor

Northeast Center for Youth & Families, Inc. (NCYF)

Springfield, MA • On-site

$22/hr

Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Who is NCYF?

Northeast Center for Youth & Families, Inc. (NCYF) is made up of a team of devoted and highly skilled professionals and paraprofessionals who provide quality care to the individuals we serve. Our agency is led by a passionate and involved leadership team based out of our Easthampton main office.
NCYF opened its doors in 1972 and became incorporated in 1976. We’re an experienced agency with multiple locations which provide foster care services, in home therapy, outpatient therapy, treatment residences , and therapeutic day programs. For nearly 50 years, we have been committed to providing innovative and high quality care to our consumers. Our mission is to empower individuals, children, adults and families to live healthy and successful lives. Our values include respect, integrity, compassion and hope. We encompass these values in everything we do.
NCYF provides paid training for all employees. We offer competitive wages, a dynamic work environment & the following benefits: Medical/Dental Insurance; Disability; Group Term Life/Voluntary Life; 401k Retirement; Paid Holidays/Vacation/Personal/Sick time; Whole Life, Critical Illness, Accident Insurance; Medical and Dependent Care Flexible Spending Accounts; Employee Assistance Program (EAP), Tuition Reimbursement, and Member Discounts.
Relief Residential Supervisor
Northeast Center for Youth & Families, Inc. has openings for  Relief Residential Supervisors to work in our residential group homes serving at-risk youth. We are looking for individuals with strong leadership, communication, and interpersonal skills. Responsibilities include creating and maintaining the schedule for adequate staff coverage and performance, maintaining group home site compliance, and participating in creating, implementing and monitoring client treatment plans.
Requirements include the following:

  • Associate’s degree in a related field or equivalent direct experience of at least 2 years
  • Must have broad knowledge of non-profit administration and child protective systems
  • Approved CORI & DCF background checks (preformed by the EEC)
  • Approved driving background check
  • Valid driver's license 
  • Reliable transportation required.
  • Must be at least 21 years old.

 AA/EOE: we believe diversity strengthens our organization!