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Residential Supervisor Jobs in Springfield, MA (NOW HIRING)

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Residential Supervisor information

See Springfield, MA salary details

$11

$23

$36

How much do residential supervisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for residential supervisor in Springfield, MA is $23.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $26.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a residential supervisor?

To thrive as a Residential Supervisor, you generally need experience in residential care, knowledge of relevant regulations, and often a degree in social work, psychology, or a related field. Familiarity with case management software, incident reporting systems, and safety protocols is typically required. Leadership, strong communication, conflict resolution, and organizational skills set outstanding supervisors apart. These abilities are crucial for ensuring the well-being of residents, maintaining compliance, and fostering a supportive living environment.

What are some typical challenges a residential supervisor faces when managing staff and residents?

Residential Supervisors often navigate challenges such as balancing the diverse needs of residents with organizational policies, mediating conflicts among residents or between residents and staff, and ensuring consistent communication across shifts. They must also handle scheduling, provide support and training for their team, and respond promptly to emergencies or behavioral incidents. Effective Supervisors are adaptable, maintain a supportive environment, and foster teamwork to ensure a positive living and working atmosphere.

What is a residential supervisor?

Residential Supervisors are professionals responsible for overseeing the daily operations and staff within residential facilities, such as group homes, shelters, or treatment centers. They ensure the safety and well-being of residents, manage schedules, supervise staff, and coordinate activities or services to support residents’ needs. Residential Supervisors also handle administrative tasks, enforce policies, and often act as a liaison between residents, families, and external service providers. Their role is crucial for maintaining a supportive and structured living environment.

What is the difference between Residential Supervisor vs Care Coordinator?

AspectResidential SupervisorCare Coordinator
Required CredentialsHigh school diploma or equivalent; relevant certificationsHigh school diploma or equivalent; healthcare-related certifications often preferred
Work EnvironmentGroup homes, residential facilities, community settingsHealthcare facilities, community health programs, outpatient clinics
Employer & IndustrySocial services, residential care providersHealthcare, social services, non-profit organizations

Both roles often require similar certifications and work in community or residential settings. While Residential Supervisors oversee daily operations and staff in residential facilities, Care Coordinators focus on planning and managing patient care plans. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are popular job titles related to Residential Supervisor jobs in Springfield, MA? For Residential Supervisor jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Residential Supervisor jobs? Cities near Springfield, MA with the most Residential Supervisor job openings:
Residential Supervisor jobs near you
Infographic showing various Residential Supervisor job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,266 per year, or $23.2 per hour.

Residential Counselor: Alden House- 3rd Shift!- 7105

Community Health Resources

Enfield, CT • On-site

$17.75 - $22.75/hr

Full-time

Retirement, PTO

Posted 18 days ago

Job description

A career can mean different things at different workplaces. Apply now to see what it means to us and what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters.
JOB TITLE: Residential Counselor
EMPLOYMENT TYPE: Full-time, 40 hours/week
SCHEDULED HOURS: Tuesday-Saturday 11pm-7am
PROGRAM/LOCATION: Alden House, Enfield, CT
PC#: 2174
ABOUT THE PROGRAM: ALDEN HOUSE
Alden House is a (5) bed 24/7 Residential program for Young Adults ages 18-25 who have significant functional deficits as a result of mental illness and/or significant trauma. The goal of Alden House is to teach clients the skills they need to successfully transition to a lower level of care in the community. These skills include daily living skills, social and recreational skills, time management skills, interpersonal skills, conflict resolution skills, coping skills and symptom management skills. The Residential Counselor has the primary responsibility for engaging with the clients and teaching skills. The Program Director and Residential Supervisor provide hands on support and guidance to the team and are available 24/7. In order to appeal to Young Adults, the staff provide these services in creative and fun ways!
POSITION HIGHLIGHTS:
  • Opportunity to meet clients at some of their most challenging life stages and watch them become their best.
  • With only 5 young adults in the residence, this allows staff to develop strong relationships and have a larger impact.
  • This position/program can provide a foundation in the mental health field for professional growth and development.
  • Supportive team environment and collaborative approach.
  • Company vehicles available on-site to transport clients.
  • Become part of the staff that understands!

If you enjoy the energy of Young Adults and intervening at this crucial time in someone's life in order to make a positive difference in their future, Alden House may be the program for you!
DUTIES & RESPONSIBILITIES:
  • Maintains physical environment and program standards to CHR, DMHAS, JCAHO and any other licensing standard
  • Monitors medications of all residents in accordance with the Adult residential medication policy and procedure.
  • Effectively utilizes appropriate communication methods/tools to transfer information to other staff regarding the day's events
  • Teaches and assists all residents in areas of rehab including: nutrition and healthy living, meal preparation, hygiene, laundry, banking and budgeting, and basic home care skills.
  • Assists/Manages administrative functions and tasks at the direction of the supervisor
  • Prepares and facilitates educational and skill building groups and one to one interventions as directed by the treatment plan.
  • Collaborates and coordinate care with providers and families as needed.
  • Assists residents in addressing medical and psychiatric needs.
  • Maintains documentation in compliance with agency and program standards.
  • Participates in staff meetings, supervision, trainings and other meetings as assigned.
  • Additional duties as required.

QUALIFICATIONS:
Education: High diploma or GED required.
Experience: Two years' experience working with a relevant population preferred.
Licensure/Certification/Registration: Valid driver's license required with good driving record.
Why Join CHR?
Award-Winning Workplace:
  • Proudly recognized as a Top Workplace for 12 consecutive years!

Generous Time Off:
  • Enjoy ample paid time off, including a special day off for your birthday!

Retirement Savings:
  • Benefit from contributions to your 403b Retirement Plan.

Comprehensive Insurance:
  • Competitive premiums with added discounts on pet, auto, and home insurance!

Education & Tuition Support:
  • Tuition reimbursement and professional development programs.
  • Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
  • Exclusive tuition discounts for CHR employees at several local colleges/universities.

Career Development:
  • FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
  • Clinical supervision and/or mentoring available at many programs.
  • Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.

Wellness Program:
  • Annual wellness stipend.
  • FREE premium subscription to the Calm app, for employees and their families.
  • Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
  • Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program.

Employee Involvement:
  • Participate in leadership luncheons with our CEO and various agency committees!

Stay Informed:
  • Weekly video updates from our CEO and monthly newsletters to keep you in the loop.

And So Much More:
Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility
Join us at CHR and be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!
COMPENSATION*:
Starting at $19.00/hr min., and up commensurate upon experience.
*Actual rates are determined at the time of offer and are based off of relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked)
CHR is an equal opportunity employer, and we encourage all to apply.
Take the first step to a meaningful career and apply to CHR today!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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