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Residential Program Manager Jobs in Flint, MI (NOW HIRING)

WOLVERINE HUMAN SERVICES

Residential Therapist

Vassar, MI

$48K - $64K/yr

You'll work directly with youth, families, program staff, and community partners to ensure each ... to manage documentation deadlines • Physical ability to perform essential job functions ...

True Footage

Certified Residential Appraiser

Flint, MI

$91K - $113K/yr

Exercise the ability to effectively manage daily activities in order to efficiently establish a ... Performance-based compensation and incentive programs * Comprehensive operational support ...

True Footage

Certified Residential Appraiser

Flint, MI · On-site

$91K - $113K/yr

Exercise the ability to effectively manage daily activities in order to efficiently establish a ... Performance-based compensation and incentive programs * Comprehensive operational support ...

Priority Waste

Rear Load - Residential Driver

Flint, MI · On-site

Rear Load - Residential Driver Flint - Flint, MI 48505 Description Priority Waste, headquartered in ... programs, briefings, and meetings as required * Communicates customer requests to Route Manager ...

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Residential Program Manager information

See Flint, MI salary details

$34.5K

$66.9K

$111.4K

How much do residential program manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for residential program manager in Flint, MI is $66,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $67,100.00 per year, depending on experience, location, and employer.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.
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What cities near Flint, MI are hiring for Residential Program Manager jobs?

Cities near Flint, MI with the most Residential Program Manager job openings:

Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Flint, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,884 per year, or $32.2 per hour.

Program Manager SE / Full Time/ Green Valley / Grand Blanc

Hope Network

Grand Blanc, MI • On-site

Full-time

Re-posted 8 days ago

Hope Network rating

6.5

Company rating: 6.5 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

498th of 781 rated non-profit organizations

Job description

The Program Manager is a key associate at Hope Network whose primary responsibilities include: Oversight and overall management of one or more Hope Network Residential homes. Hire, train, coach and mentor direct care workforce member so that person-served receive care consistent with their personal plans and goals. Responsible to ensure that facilities and residential services meet applicable licensing rules, accreditation standards, and contract/funder requirements. Meet performance targets set by leadership team related to service provision, quality assurance, and fiscal viability. Plan, organize, and direct service provision, protect the rights of persons served, develop and maintain budgets, allocate resources, and assess and document the progress of persons served in a timely manner.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this workforce member. The workforce member is required to follow any other instructions and to perform any other duties as assigned.
  1. Regular and predictable attendance is an essential requirement of this position.
  2. Manages the program in a manner consistent with Hope Network's mission, policies, and compliance with standards established by Hope Network, our funders, CARF and all licensing and accreditation standards.
  3. On-call twenty-four hours each day, seven (7) days each week and is able to respond when emergencies arise.
  4. Responsible for interviewing, orientating, training and recommended applicants for hire.
  5. Responsible for developing and retaining workforce member through performance reviews, discipline, development activities, formal and informal training in accordance with Hope Network's Workforce member Manual.
  6. Responds to workforce member needs and questions.
  7. Be a role model for good morale and promote positive work relationships.
  8. Provides leadership to residential workforce member on clinical, workforce member and programmatic issues.
  9. Holds regular workforce member meetings and utilize communication log to ensure appropriate flow of information.
  10. Proactively work toward maintaining the highest level of care and quality for person-served:
    1. Implement established procedures to address routine issues as well as crisis management.
    2. Reviews person-served plans on a regular basis and provide on-the-job coaching to workforce member implementing the plan.
    3. Attend and advocate for person-served at PCP meetings.
    4. Ensure that residential teams are properly trained and that opportunities are available for ongoing development through training and workforce member meetings
    5. Review all incident reports, sign off and forward to agency designee.
    6. Review IRs and corrective action with workforce member and/or provide training to prevent re-occurrence.
  11. Provides leadership, support and direction to workforce member through:

  1. Communicating essential information to workforce member and soliciting feedback/input from workforce member.
  2. Responding/following up on all the concerns/questions of the workforce member.
  3. Chairing the monthly workforce member meeting in-house.
  4. Participate in monthly management meeting and any other meetings deemed necessary.
  5. Promote and encourage workforce member participation and attendance for corporate functions.
  6. Participate and work as backup to support during times of crisis or lack of workforce member.

  1. Maintains workforce membering levels in accordance with program needs:
    1. Comprehends treatment plans of those served and ensures a workforce membering team to meet needs.
    2. Monitor and validate workforce member time clock/timesheet for processing.
    3. Track hours used in the program to ensure workforce member have sufficient hours based on their status and that overtime costs are kept to a minimum.
    4. Post schedule a minimum of two weeks in advance.
  2. Develops and maintains positive, working relationships with external funders, licensing and accreditation bodies, parents and guardians.
  3. Submits all paperwork/records pertaining to home(s) correctly and submitted in timely manner. This includes but is not limited to budgets, invoices, licensing and accreditation standards, recipient rights and corrective actions.
  4. Responsible for safety:
    1. Training, promoting and monitoring safety programs.
    2. Conducts fire, safety, and tornado drills according to requirements.
    3. Participates in scheduled safety meetings.
    4. Implementing emergency evacuation procedures.
  5. Fully responsible for all aspects of daily operations and maintenance of functions including, but not limited to: vehicle and home maintenance
  6. Ensures safe transportation services, vehicle maintenance and efficient use of workforce member and vehicle resources, as well as appropriate documentation.
  7. Must be able to communicate needs and concerns as a liaison between Hope Network and its contracting agencies.
  8. Completes monthly billing for processing and maintain petty cash funds according to standard policies and procedures
  9. Maintains program spending and track monthly Financial Reports to ensure accuracy and assure program compliance.
  10. Promotes full community inclusion of residents through a wide range of individual and small group community-based activities.
  11. Maintains quality assurance protocols evidenced by:
    1. Facility records audit, physical facility audit, facility vehicle audit, resident chart audit, claims verification audit, and external audits.
    2. In-service personnel around compliance requirements specific to service area and client related documentation.
  12. Performs any other function deemed appropriate and assigned by the supervisor.

Educational / Talent Requirements:
  1. Bachelor's Degree in a related area or equivalent employment experience may be considered in lieu of a degree with a minimum of four (4) years of fieldwork, preferably in management.
  2. Demonstrated ability to communicate in verbal and written formats to meet position requirements.
  3. Demonstrated ability to select, train, coach, and manage a diverse team and hold them accountable to internal and external standards.
  4. Ability to articulate and actively support the mission of the corporation to various audiences.

Work Experience Requirements:
  1. Prior employment experience in workforce member supervision and residential care preferred.
  2. Prior experience in a mental health or rehabilitation setting preferred.
  3. Ability to schedule/plan work in advance and set effective and realistic timelines to meet goals.
  4. Knowledge of or ability to learn, the use of technological advances.
  5. Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
  6. Ability to work independently with flexible hours including occasional nights, holidays or weekends to ensure highest level of care for persons served.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Hope Network employees say

Pay

Benefits

Hours and flexibility

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About Hope Network

Sourced by ZipRecruiter

At Hope Network, the people we serve may share a setback, a condition, a diagnosis, or need. However, each is unique. Each is on a personal journey. We meet them on that journey. Then, we take on some of lifes toughest challenges together. We offer more than a list of services. We offer more than an expert approach. We offer the ability to overcome. We serve 240 plus communities, with 2,800 staff members, to more than 20,000 people annually throughout Michigan.

Industry

Individual, family and community social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Grand Rapids, MI, US

Year founded

1963

Social media

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