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Residential Program Director Jobs in Silver Spring, MD

Anchor Home, Inc.

DDA Program Manager

Timonium, MD · On-site

$60K - $66K/yr

... residential, day, and personal supports programs. This leader oversees multiple program sites and provides direct supervision to House Managers, supervisors, and program staff, ensuring high ...

Baltimore Crisis Response, INC

$19.42 - $22.02/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Opportunity We are seeking a Residential Shift Lead to support daily operations of our residential program and provide on-shift leadership to direct care staff. This role helps ensure a safe ...

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Residential Program Director information

See Silver Spring, MD salary details

$35.7K

$74.2K

$117.8K

How much do residential program director jobs pay per year?

As of Aug 16, 2026, the average yearly pay for residential program director in Silver Spring, MD is $74,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $92,500.00 per year, depending on experience, location, and employer.

What is a residential program director?

A Residential Program Director is a professional responsible for overseeing the daily operations and management of residential programs, such as group homes, treatment centers, or assisted living facilities. They ensure that all residents receive appropriate care and support, supervise staff, manage budgets, and maintain compliance with regulatory standards. Their role often includes developing program policies, coordinating services, and engaging with families and community partners to provide a safe and supportive living environment. Residential Program Directors play a key leadership role in ensuring that programs meet their mission and the needs of the people they serve.

What are the key skills and qualifications needed to thrive as a residential program director?

To thrive as a Residential Program Director, you need experience in program management, a background in social work or human services, and often a relevant degree or licensure. Familiarity with case management software, regulatory compliance systems, and budgeting tools is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help in managing staff and addressing residents’ needs effectively. These competencies ensure programs run smoothly, meet regulatory standards, and foster a supportive environment for both staff and residents.

What are some common challenges faced by residential program directors, and how can applicants prepare to address them?

Residential Program Directors often navigate challenges such as balancing administrative duties with direct staff support, managing crisis situations, and ensuring compliance with regulatory standards. Effective communication and strong organizational skills are essential to handle staff scheduling, resident needs, and reporting requirements. Applicants can prepare by gaining experience in team leadership, learning regulatory guidelines relevant to residential care, and developing strategies for conflict resolution and stress management.

What is the difference between Residential Program Director vs Residential Case Manager?

AspectResidential Program DirectorResidential Case Manager
CredentialsRelevant degrees (e.g., social work, psychology), certifications in program managementRelevant degrees, certifications in case management or social work
Work EnvironmentOversees multiple programs, manages staff, strategic planningDirect client interaction, case planning, support services
Employer & Industry UsageFound in residential treatment centers, group homes, community programsCommon in similar settings, focusing on individual client needs

The Residential Program Director typically manages entire programs and staff, focusing on operational oversight, while the Residential Case Manager works directly with clients to develop and implement care plans. Both roles require relevant credentials and are integral to residential care settings, but differ mainly in scope and responsibilities.

What are the most commonly searched types of Residential Program jobs in Silver Spring, MD?

The most popular types of Residential Program jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Residential Program Director jobs?

Cities near Silver Spring, MD with the most Residential Program Director job openings:

Residential Program Director jobs near you
Infographic showing various Residential Program Director job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $74,224 per year, or $35.7 per hour.

DDA Program Manager

Anchor Home, Inc.

Timonium, MD • On-site

$60K - $66K/yr

Full-time

Re-posted 8 hours ago

Job description

Anchor Home is a dynamic, fast-growing human services organization in Baltimore County, Maryland, dedicated to delivering best-in-class services and experiences to individuals with intellectual and developmental disabilities. Anchor Home prides itself on providing exceptional person-centered services designed around the people we serve. Our programs include Residential Services, Community Development Services, and Personal Support.
At Anchor Home, we champion diversity and innovation. We are professionals from various backgrounds, experiences, cultures, and walks of life, coming together to make a difference in the lives of the people we serve.
Overview
The Program Manager is responsible for ensuring the effective daily operations, quality, and compliance of Anchor Home's residential, day, and personal supports programs. This leader oversees multiple program sites and provides direct supervision to House Managers, supervisors, and program staff, ensuring high standards of care, safety, and accountability.
Reporting to the Program Director, the Program Manager plays a key role in strengthening program consistency, improving operational efficiency, and supporting the overall success of Anchor Home's mission to deliver person-centered services.
The Program Manager plays a key role in staff supervision, program coordination, and ensuring individuals receive top-tier support to thrive in their daily lives and community
Key Responsibilities
Program Operations & Quality
  • Oversee daily operations across all the programs, ensuring compliance with licensing, health, and safety standards.
  • Manage staffing levels, schedules, and attendance to ensure sufficient coverage and adherence to PCP requirements.
  • Conduct regular scheduled and unscheduled site visits to assess program quality, documentation, and environmental conditions.
  • Partner with the Program Director to address deficiencies and maintain audit readiness.
  • Identify operational gaps and implement process improvements to enhance service delivery and efficiency.
  • 24/7 on-call coverage for assigned homes.

Leadership, Training & Staff Development
  • Provide training on essential daily living tasks, including cleaning, cooking from established meal plans, feeding, administering medications, and maintaining personal hygiene.
  • Supervise and coach House Managers to ensure effective leadership, communication, and team performance.
  • Lead regular program meetings to align staff on goals, updates, and expectations.
  • Promote a culture of accountability, respect, and collaboration throughout all program teams.
  • Manage team performance through communication, coaching, mentoring, performance evaluations, staff meetings, and employee recognition.

Client Care & Support
  • Ensure services are person-centered, goal-oriented, and aligned with individual support plans.
  • Monitor the health and medical needs of individuals, promptly reporting any concerns, and ensure the timely completion of all medical appointments and necessary documentation.
  • Work collaboratively with nursing and external case management teams to ensure holistic, coordinated care.
  • Monitor and assist with the finances of individuals, ensuring purchases are pre-approved, documented, and accounted for.
  • Maintain open communication and manage relationships with families, guardians, and external stakeholders to ensure satisfaction and continuity of services.
  • Develop and implement activity programs, including the Meaningful Day curriculum

Administrative & Compliance Oversight
  • Review and approve program documentation, incident reports, and attendance records.
  • Ensure compliance with regulations and all internal policies and procedures.
  • Ensure accurate and timely completion of all documentation, including billable records
  • Participate in inspections, audits, and investigations, ensuring timely resolution of any findings.
  • Assist in managing budgets related to staffing, supplies, and maintenance needs.

Qualifications
  • Bachelor's degree in Human Services, Business Administration, or related field (Preferred).
  • Minimum of 5 years of experience in residential or human services program management.
  • Strong understanding of DDA and COMAR regulations and compliance requirements.
  • Demonstrated success managing multiple program locations and staff teams.
  • Excellent leadership, communication, and problem-solving skills.
  • Valid driver's license, reliable transportation, and ability to travel between program sites as needed.

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