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Residential Program Director Jobs in Raleigh, NC

Cornerstone Building Brands

Director, Compensation

Cary, NC · On-site

$115K - $158K/yr

Headquartered in Cary, N.C., we serve residential and commercial customers across the new ... Develop and manage compensation programs including base pay, annual incentive plans, sales ...

Raleigh Dream Center

Men's Recovery Manager

Raleigh, NC · On-site

$42K/yr

Programs Director About Raleigh Dream Center Raleigh Dream Center (RDC) is a Christian nonprofit ... need through outreach and residential programs that address food insecurity, homelessness ...

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Residential Program Director information

See Raleigh, NC salary details

$33.5K

$69.8K

$110.8K

How much do residential program director jobs pay per year?

As of Jun 10, 2026, the average yearly pay for residential program director in Raleigh, NC is $69,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What is the difference between Residential Program Director vs Residential Case Manager?

AspectResidential Program DirectorResidential Case Manager
CredentialsRelevant degrees (e.g., social work, psychology), certifications in program managementRelevant degrees, certifications in case management or social work
Work EnvironmentOversees multiple programs, manages staff, strategic planningDirect client interaction, case planning, support services
Employer & Industry UsageFound in residential treatment centers, group homes, community programsCommon in similar settings, focusing on individual client needs

The Residential Program Director typically manages entire programs and staff, focusing on operational oversight, while the Residential Case Manager works directly with clients to develop and implement care plans. Both roles require relevant credentials and are integral to residential care settings, but differ mainly in scope and responsibilities.

What is a Residential Program Director?

A Residential Program Director is a professional responsible for overseeing the daily operations and management of residential programs, such as group homes, treatment centers, or assisted living facilities. They ensure that all residents receive appropriate care and support, supervise staff, manage budgets, and maintain compliance with regulatory standards. Their role often includes developing program policies, coordinating services, and engaging with families and community partners to provide a safe and supportive living environment. Residential Program Directors play a key leadership role in ensuring that programs meet their mission and the needs of the people they serve.

What are the key skills and qualifications needed to thrive as a Residential Program Director, and why are they important?

To thrive as a Residential Program Director, you need experience in program management, a background in social work or human services, and often a relevant degree or licensure. Familiarity with case management software, regulatory compliance systems, and budgeting tools is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help in managing staff and addressing residents’ needs effectively. These competencies ensure programs run smoothly, meet regulatory standards, and foster a supportive environment for both staff and residents.

What are some common challenges faced by Residential Program Directors, and how can applicants prepare to address them?

Residential Program Directors often navigate challenges such as balancing administrative duties with direct staff support, managing crisis situations, and ensuring compliance with regulatory standards. Effective communication and strong organizational skills are essential to handle staff scheduling, resident needs, and reporting requirements. Applicants can prepare by gaining experience in team leadership, learning regulatory guidelines relevant to residential care, and developing strategies for conflict resolution and stress management.
What are the most commonly searched types of Residential Program jobs in Raleigh, NC? The most popular types of Residential Program jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Residential Program Director jobs? Cities near Raleigh, NC with the most Residential Program Director job openings:
Residential Program Director jobs near you
Infographic showing various Residential Program Director job openings in Raleigh, NC as of June 2026, with employment types broken down into 5% As Needed, 24% Full Time, 66% Part Time, and 5% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $69,791 per year, or $33.6 per hour.
Residential Sales Consultant I

Residential Sales Consultant I

Service Experts

Raleigh, NC

$90K - $120K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 18 days ago

Service Experts rating

6.4

Company rating: 6.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

163rd of 217 rated repair and maintenance companies

Job description

Welcome!

As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that blends consultative selling, customer education, and relationship management. You will maximize your success by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities.

Key Responsibilities

  • Consultative Selling:Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers.

  • Customer Experience Champion:Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention.

  • Sales Generation:Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.

  • Onsite Collaboration:Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home's requirements, fostering a 100% satisfaction experience.

  • Industry Expertise:Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods.

Desired Skills and Qualifications

  • Education:High school degree or GEDrequired. ABachelor'sdegree or related professional salescertificationspreferred.

  • Experience:2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling.

  • Skills:Strong business development abilities, excellent negotiation skills, and a talent for closing sales.

  • Communication:Demonstratedability to educate customers and present technical concepts clearly. Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.

  • Commitment:A dedication to providing high-quality, customer-focused service.

  • Requirements:Valid driver's license with an acceptable driving record.

  • Physical Demands:Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs.

  • Flexibility:Available to work flexible hours to meet customer demand and on-call shifts as needed. Ability to consistentlydemonstratea positive attendance record.

Why You Should Join the Service Experts Team

  • Earning Potential:Top performers earn exceptionally well through competitive base salary + commission.

  • Our Average Sales Professionals earn an averageof $90,000-$120,000 annually. Top performers can earn more.

  • Generous PTO provided

  • Supportive Culture:We believe in training, mentorship, and investing in your professional development.

  • Health Coverage:Company-sponsored Medical, Dental, and Vision to keep your paycheck where it belongs

  • Fully Equipped:We provide your smartphone, tablet, uniforms, and a tool replacement program.

  • Protection:Company-paid Life Insurance plus optional Short/Long-term Disability for you and your family.

  • And so much more!

Minimum Experience: 2+
Years Minimum Education: Bachelor's Degree

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com

What Service Experts employees say

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About Service Experts

Sourced by ZipRecruiter

Service Experts, based in Plano, Texas, US, is an industry leader in the HVAC (Heating, Ventilation, Air Conditioning) sector with a commitment to providing top-tier service for home comfort. Their offerings cover a broad range of services such as repair, maintenance, and installation of heating and air conditioning systems. Established in 1996, the company has demonstrated consistent growth and expansion, boasting a network of over 100 service centers across North America. Their mission is simple yet powerful: to provide excellence in home comfort. Service Experts has emerged as a trusted choice in the market due to their adherence to core values of integrity, innovation, excellence, and commitment.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Plano, TX, US

Year founded

1996

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