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Residential Program Assistant Jobs in Illinois (NOW HIRING)

Broadway

Residential Team Leader

Kewanee, IL · On-site

$17 - $25.50/hr

Also assist with the procedures and transition services for consumers moving into or out of the residential program. -Interact with consumers in a way that increases their independence, enhances self ...

Bridgeway

Residential Team Leader

Kewanee, IL

$17 - $25.50/hr

... will assist in the day-to-day operation of the residences that provide supervised and supported ... or out of the residential program. -Interact with consumers in a way that increases their ...

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Residential Program Assistant information

What is the difference between Residential Program Assistant vs Residential Counselor?

AspectResidential Program AssistantResidential Counselor
Required CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; certifications like CPR or first aid often preferred
Work EnvironmentSupportive residential settings, assisting staff and clientsDirectly supervises residents, providing counseling and support
Employer & Industry UsageUsed in social services, youth programs, and community agenciesCommon in mental health, youth residential facilities, and rehabilitation centers
Search & Comparison IntentOften compared for entry-level roles in residential settingsCompared for direct client interaction roles

The Residential Program Assistant typically provides support within residential programs, assisting staff and ensuring smooth operations. In contrast, a Residential Counselor works directly with residents, offering counseling and supervision. Both roles require similar credentials and are found in social service environments, but their primary responsibilities differ in level of direct client engagement.

What is a residential program assistant?

Residential Program Assistants are staff members who provide support and supervision to residents in group homes, dormitories, or other residential facilities. They help ensure a safe, supportive environment by assisting with daily living activities, organizing recreational programs, and addressing residents' needs. Their responsibilities often include monitoring resident behavior, facilitating communication between residents and other staff, and helping to implement individualized care or support plans.

What skills and qualifications are needed to thrive as a residential program assistant?

To thrive as a Residential Program Assistant, you typically need experience or education in social services, psychology, or a related field, along with knowledge of client care and support procedures. Familiarity with case management software, documentation systems, and sometimes CPR or first aid certification is commonly required. Strong interpersonal skills, patience, and the ability to work collaboratively are essential soft skills in this role. These competencies enable effective support of residents' daily needs and contribute to a safe, nurturing, and well-managed living environment.

What are common challenges residential program assistants face when supporting residents, and how can they be managed?

Residential Program Assistants often encounter challenges such as managing diverse resident needs, resolving conflicts, and maintaining clear boundaries while fostering supportive relationships. Effective communication, patience, and adaptability are crucial for addressing these challenges. Team collaboration and regular supervision meetings provide valuable opportunities to share experiences and receive guidance. Ongoing training and a supportive work environment also help assistants develop strategies for managing stress and promoting a positive living atmosphere.
What are the most commonly searched types of Residential Program jobs in Illinois? The most popular types of Residential Program jobs in Illinois are:
What are popular job titles related to Residential Program Assistant jobs in Illinois? For Residential Program Assistant jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Residential Program Assistant jobs in Illinois look for? The top searched job categories for Residential Program Assistant jobs in Illinois are:
What cities in Illinois are hiring for Residential Program Assistant jobs? Cities in Illinois with the most Residential Program Assistant job openings:
Residential Program Assistant jobs near you

Residential Living Administrative Assistant

MooseHeart Child City & School

IL • On-site

$17/hr

Full-time

Life, Retirement, PTO

Posted 7 days ago

Job description

Residential Living Administrative Assistant
Residential Living Department
Mooseheart Child City & School is seeking an organized, detail-oriented Residential Living Administrative Assistant to provide administrative and clerical support to the Residential Living Department. This position serves as the primary administrative resource for Residential Living Supervisors and plays an essential role in supporting the daily operations of our residential program.
Position Details
  • Department: Residential Living
  • Reports To: Director of Residential Living
  • Status: Full-Time, Non-Exempt (Hourly)

Position Summary
The Residential Living Administrative Assistant is responsible for providing administrative support to the Residential Living team, maintaining department records, coordinating communications, and assisting with the daily operations of the Residential Living office. This position requires exceptional organizational skills, professionalism, strong customer service, and the ability to effectively support multiple supervisors while maintaining strict confidentiality.
Essential Responsibilities
  • Serve as the primary receptionist for the Residential Living Department by greeting visitors, answering and directing phone calls, and assisting staff, youth, and guests.
  • Distribute Residential Living communications and information in a timely manner.
  • Maintain confidential residential records and filing systems for youth, homes, and Family-Teachers.
  • Track and update student census information and travel schedules during school breaks.
  • Process incoming and outgoing mail and prepare routine correspondence.
  • Prepare reports, forms, spreadsheets, and other departmental documents as requested.
  • Enter and maintain departmental data, including point cards and buck sheets.
  • Attend departmental meetings and training sessions as assigned.
  • Organize and prioritize multiple projects while meeting established deadlines.
  • Maintain the confidentiality of youth, staff, and organizational information in accordance with agency policies.
  • Provide outstanding customer service while interacting with staff, youth, families, and visitors.
  • Perform other administrative duties as assigned by the Director of Residential Living or Residential Living Supervisors.

Qualifications
  • High school diploma or GED required.
  • Two to three years of administrative, office support, or secretarial experience preferred.
  • Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Strong written communication, proofreading, and data entry skills.
  • Excellent organizational, time management, and multitasking abilities.
  • Professional interpersonal and customer service skills.
  • Ability to handle confidential information with discretion and professionalism.
  • Experience operating standard office equipment, including computers, telephones, copiers, and scanners.

Compensation & Benefits
  • Hourly Rate: $17.00 /hr.
  • Employer-paid: Life, Short-Term Disability, and Long-Term Disability
  • Paid Time Off: Vacation, holidays, and personal time off
  • Retirement: 401(k) with company match

Schedule & Location: Monday-Friday 8:00am-4:30pm Mooseheart Child City & School

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