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Residential Manager Jobs in Silver Spring, MD (NOW HIRING)

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Residential Manager information

See Silver Spring, MD salary details

$29.5K

$56.9K

$95.1K

How much do residential manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for residential manager in Silver Spring, MD is $56,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $62,500.00 per year, depending on experience, location, and employer.

What is a residential manager?

A residential manager ensures quality hospitality and care service is being provided to residents in a group home, or for those with intellectual disabilities, keeping efficiency and affordability in mind. As a residential manager, it’s your job to oversee care being provided and offer suggestions to staff to increase residents’ quality of life. You’re also expected to maintain compliance with legal quality standards within your facility, handle emergencies concerning correct procedures, and organize activities to create a community and positive relationships among residents. Duties include various administrative tasks and assisting with hiring, promoting, and firing staff as well as orientation, coaching, and training. Desired skills for this career include leadership and team building. Qualifications include a bachelor’s degree in social sciences, education, or a related field as well as industry experience in senior management or supervisory roles. Residential manager jobs also exist in the hotel and commercial property industries.

What are the key skills and qualifications needed to thrive as a residential manager?

To thrive as a Residential Manager, you need strong leadership, organizational skills, and experience in property management, often supported by a relevant degree or certification. Familiarity with property management software, budgeting tools, and compliance systems is typically required. Excellent interpersonal skills, conflict resolution abilities, and attention to detail help you effectively manage tenants and staff. These skills ensure smooth property operations, tenant satisfaction, and legal compliance in residential environments.

How does a residential manager typically collaborate with staff and residents to ensure a positive living environment?

Residential Managers work closely with both staff and residents to maintain a safe, supportive, and well-organized living environment. They regularly meet with staff members—such as maintenance personnel, support workers, and administrative staff—to coordinate schedules, address concerns, and ensure compliance with policies. Additionally, they facilitate communication with residents through meetings or individualized check-ins to address needs and resolve conflicts. Building trust and encouraging open dialogue are key aspects, helping foster a community atmosphere where issues are promptly addressed and everyone feels heard.

What is the difference between Residential Manager vs Property Manager?

AspectResidential ManagerProperty Manager
CredentialsOften requires property management certification or real estate licenseTypically requires real estate license or property management certification
Work EnvironmentManages residential communities, apartments, or housing complexesManages various property types, including residential, commercial, or industrial
Employer & IndustryReal estate firms, property management companies, housing associationsReal estate firms, property management companies, landlords
Primary FocusResident satisfaction, lease management, property upkeepProperty operations, leasing, rent collection, maintenance coordination

While both roles involve managing properties, a Residential Manager primarily oversees residential communities, focusing on resident relations and property maintenance. A Property Manager may handle a broader range of property types and responsibilities. The roles often overlap, but the Residential Manager's scope is more specialized in residential settings.

More about Residential Manager jobs

What are the most commonly searched types of Residential jobs in Silver Spring, MD?

The most popular types of Residential jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Residential Manager jobs?

Cities near Silver Spring, MD with the most Residential Manager job openings:

Residential Manager jobs near you

Residential Manager (Sunday-Thursday) (11856)

Baltimore Crisis Response, INC

Baltimore, MD

$52K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Residential Manager  
Baltimore, MD  
$52,000-$56,160 annual salary
Full-Time | Sunday- Thursday 2PM-10PM | Shared On-Call Responsibility| Flex time available

Help Clients Begin Their Path to Recovery.
Be the steady support clients need during treatment — guiding them through assessment, counseling, and care planning with compassion and clinical expertise.

About Us

CarePoint Response, Inc. (CPR) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve led the way in behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.

The Opportunity

We are seeking a Residential Manager to oversee the daily operations of our residential programs and provide leadership to shift leaders and direct care staff. This role ensures a safe, structured, and supportive environment for residents while maintaining staffing compliance, program standards, and company policies.

The Residential Manager is responsible for staff supervision, scheduling oversight, training development, and performance management, while also supporting program leadership and engaging in direct care as needed. This is an excellent opportunity for an experienced residential professional ready to lead teams, strengthen operations, and make a meaningful impact on both residents and staff.

What You’ll Do

  • Provides operational management of all residential staff, including shift leaders
  • Provides leadership across all residential units to direct care staff
  • Manages staff schedules and approves overtime in accordance with company protocol and in collaboration with the Program Director
  • Ensures schedules for all residential units comply with required staff-to-client ratios
  • Forecasts staffing needs based on admissions and program demands
  • Approves timesheets for all supervised staff in accordance with company protocol
  • Routinely evaluates staff performance and ensures compliance with company policies and procedures
  • Identifies areas for staff improvement and implements corrective or developmental plans as needed
  • Develops, drafts, and implements training policies and procedures
  • Develops onboarding and training plans for new and existing staff
  • Participates in training and training development, including orientation and ongoing training opportunities
  • Leads monthly group staff meetings with shift leaders
  • Conducts monthly one-on-one meetings with shift leaders
  • Ensures all staff documentation is timely, accurate, and compliant
  • As needed, engages in direct client care
  • Must be proficient in Microsoft Office and able to learn new systems
  • Performs other duties as assigned

Qualifications

Education:

  • Bachelor’s degree in Human Services, Social Work, Behavioral Health, or a related field preferred
  • High School Diploma or GED required; candidates with significant relevant experience in residential or human services settings.

Experience:

  • Minimum of 3-4 years of experience in a residential, behavioral health, or human services setting.
  • At least 2 year of supervisory or leadership experience preferred

Why Join CarePoint Response 

Make a direct impact in clients’ recovery journey.
Comprehensive Benefits Package: Our benefits package includes 100% employer-paid healthcare premiums for most available medical plans, providing substantial savings and comprehensive coverage for employees. Additional benefits include Dental, Vision, Life Insurance, Long-Term Disability (LTD), a 403(b) Retirement Plan, and generous Vacation, Sick, Personal, and Holiday Leave.

403(b) Retirement Plan.
Generous PTO – Vacation, Sick, Personal, and Holidays.
Tuition Reimbursement & Professional Development Support.
Be part of an innovative, mission-driven team transforming behavioral health care.

Apply