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Residential Desk Assistant Jobs (NOW HIRING)

Florida Realty Elite

LHC Desk Assistant

Fort Myers, FL · On-site

$29K/mo

Desk Assistants assist with front desk coverage, policy enforcement, safety protocols, administrative tasks, and communication to ensure smooth and effective residential operations. Schedule:

DePaul

Front Desk Assistant

Buffalo, NY · On-site

$21 - $21.30/hr

The Front Desk Assistant welcomes all guests and assists them with their needs in a kind and ... Residential Corporation Name DePaul Properties

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How much do residential desk assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for residential desk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a residential desk assistant?

Residential Desk Assistants (RDAs) are student employees who work at the front desks of residence halls or campus housing. Their primary responsibilities include assisting residents and visitors, managing mail and packages, answering questions, monitoring building security, and enforcing housing policies. RDAs help create a safe and welcoming environment in the residence halls by providing excellent customer service and serving as a resource for students. They often work evening and weekend shifts and collaborate closely with residence life staff. This role is ideal for students who are organized, personable, and interested in helping others.

What are the key skills and qualifications needed to thrive as a residential desk assistant, and why are they important?

To thrive as a Residential Desk Assistant, you need strong organizational skills, attention to detail, and familiarity with campus policies, typically supported by a high school diploma or some college coursework. Experience with reservation systems, key management software, and basic office tools like Microsoft Office is often required. Exceptional communication, problem-solving abilities, and a customer-focused attitude help you handle resident inquiries and emergencies effectively. These skills ensure the smooth operation of residence halls, safety of residents, and positive community interactions.

What are the most common challenges residential desk assistants face during busy periods, and how can they manage them effectively?

Residential Desk Assistants often encounter high volumes of student traffic and multiple requests during peak times, such as move-in weekends or late-night hours. Managing these busy periods requires strong organizational skills, effective communication, and the ability to multitask under pressure. Staying calm, prioritizing requests, and collaborating closely with other staff members can help ensure smooth operations and positive experiences for residents. Many teams also provide training and have clear protocols in place to support Desk Assistants during these high-demand times.

What is the difference between Residential Desk Assistant vs Front Desk Clerk?

AspectResidential Desk AssistantFront Desk Clerk
CredentialsHigh school diploma or equivalent; some positions may require customer service experienceHigh school diploma or equivalent; customer service skills often preferred
Work EnvironmentResidential buildings, dormitories, or apartment complexesHotels, offices, or healthcare facilities
Employer & IndustryProperty management companies, residential complexesHospitality, healthcare, or corporate sectors
Common Search & ComparisonYesYes

The Residential Desk Assistant and Front Desk Clerk roles share similarities in credentials and customer service duties but differ mainly in work environment and industry focus. Residential Desk Assistants typically work in residential settings like apartment complexes, while Front Desk Clerks are found in hotels or healthcare facilities. Both roles require strong communication skills and basic administrative tasks, but their specific responsibilities and environments vary.

What cities are hiring for Residential Desk Assistant jobs?

Cities with the most Residential Desk Assistant job openings:

What states have the most Residential Desk Assistant jobs?

States with the most job openings for Residential Desk Assistant jobs include:

What are popular job titles related to Residential Desk Assistant jobs?

For Residential Desk Assistant jobs, the most frequently searched job titles are:

Residential Desk Assistant jobs near you
Infographic showing various Residential Desk Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Residential Desk Assistant Work Study

Saint Augustine, FL • On-site

Flagler College
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about Flagler Collegeexternal

$13 - $16/hr

Other

Re-posted 8 days ago

Job description

Responsibilities
  • Check student IDs of any individuals attempting to enter a residence hall where they are not assigned by tailgating after residential students
  • Request Campus Security presence to address any observed behaviors including but not limited to resident/student misconduct, intoxication, disruptive behaviors, or quiet hour violations.
  • Report any unauthorized individuals (non-Flagler) or suspicious activity on College property.
  • Remain available at the desk to answer questions, address concerns, and refer residents to appropriate campus resources as needed.
  • Communicate clearly and respectfully with residents, Residence Life & Security Staff, and supervisors.
  • Work collaboratively with other Residence Life staff, including Resident Advisors, to support a safe and positive community; Respond appropriately and report crisis situations to the RA on Duty and Campus Security.
  • Submit a written shift report after each shift worked outlining interactions, referrals, and questions.
  • Wear the issued Residence Life polo shirt and name tag during every shift.

Qualifications
Time Commitment
  • Desk Assistants work 4-hour shifts:
  • Sunday-Thursday: 8:00 PM - 12:00 AM
  • Friday & Saturday: 6:00 PM - 10:00 PM and 10:00 PM - 2:00 AM

Minimum Requirements
  • Must maintain a cumulative GPA of 2.0 or higher while employed.

About Us
Student worker positions provide valuable on-campus employment opportunities that support departments while helping students develop professional skills. These roles are intended to enhance the student experience through meaningful work aligned with academic and career interests.

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