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Resident Services Manager Jobs in Riverside, CA (NOW HIRING)

Waterton

Resident Services Coordinator

Chino Hills, CA · On-site

$23 - $27.50/hr

The Resident Services Coordinator supports the Community Manager with the administrative, leasing, and customer service facets of the community's operations to achieve occupancy and income goals.

Waterton

Resident Services Coordinator

Chino Hills, CA · On-site

$23 - $27.50/hr

The Resident Services Coordinator supports the Community Manager with the administrative, leasing, and customer service facets of the community's operations to achieve occupancy and income goals.

Garden Communities

Resident Services Coordinator

Irvine, CA · On-site

$22.39 - $28.09/hr

The Resident Services Coordinator will be primarily responsible for responding to and directing ... Previous experience with Property Management software including Yardi and Onsite a plus. PHYSICAL ...

lp1

Resident Services Coordinator

Irvine, CA · On-site

$21.50 - $28/hr

Combined, we manage a portfolio of over 50 multifamily communities with more than 12,000 apartment ... Resident Relations - Welcome residents, guests, and visitors to the community. Manage lobby flow ...

lp1

Resident Services Coordinator

Irvine, CA

$21.50 - $28/hr

Combined, we manage a portfolio of over 50 multifamily communities with more than 12,000 apartment ... Resident Relations - Welcome residents, guests, and visitors to the community. Manage lobby flow ...

Legacy Partners

Resident Services Coordinator

Irvine, CA · On-site

$19 - $20/hr

All on-site property management positions require criminal background screening. The nature of some ... We also participate in E-VERIFY, a service of DHS and SSA, verifying the identity, and employment ...

lp1

Resident Services Coordinator

Irvine, CA

$21.50 - $28/hr

Combined, we manage a portfolio of over 50 multifamily communities with more than 12,000 apartment ... Resident Relations - Welcome residents, guests, and visitors to the community. Manage lobby flow ...

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Resident Services Manager information

See Riverside, CA salary details

$28.7K

$68.5K

$113.1K

How much do resident services manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for resident services manager in Riverside, CA is $68,547.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $80,600.00 per year, depending on experience, location, and employer.

What is a resident services manager?

Resident Services Managers are professionals who oversee and coordinate programs, services, and support for residents within a housing community, such as apartments, assisted living facilities, or public housing. They act as a liaison between residents and property management, assisting with social services, conflict resolution, and community-building activities. Their goal is to enhance residents’ quality of life by addressing their needs, organizing events, and connecting them to relevant resources.

What does a resident services manager do?

A resident services manager oversees the day-to-day operations of an assisted living facility. As a resident services manager, your job duties include providing tours of the facility to families with prospective residents, helping with the lease application and move-in process, making sure that clients receive the correct services, and managing staff scheduling and training. You must stay in touch with families and provide updates on residents’ statuses. Your responsibilities also include conflict resolution and administrative business functions such as maintaining the budget, ordering supplies, negotiating vendor contracts, and implementing beneficial health, entertainment, and spiritual programs for residents.

What are the key skills and qualifications needed to thrive as a resident services manager, and why are they important?

To thrive as a Resident Services Manager, you generally need experience in property management, strong organizational skills, and a background in customer service, often supported by a relevant degree or housing certification. Familiarity with property management software (like Yardi or AppFolio), compliance regulations, and fair housing laws is typically required. Excellent communication, problem-solving, and conflict resolution skills help build rapport with residents and handle issues effectively. These competencies are crucial for maintaining resident satisfaction, ensuring regulatory compliance, and fostering a positive community environment.

How does a resident services manager typically collaborate with property management and maintenance teams?

A Resident Services Manager works closely with property management and maintenance teams to ensure residents have a positive living experience. They often serve as a communication bridge, relaying resident concerns to the appropriate departments and following up on service requests. Regular meetings and ongoing coordination help address maintenance issues promptly, plan community events, and solve resident problems efficiently. This collaborative environment requires strong organizational and interpersonal skills, as well as a proactive approach to resolving issues and improving resident satisfaction.

What is the difference between Resident Services Manager vs Leasing Consultant?

AspectResident Services ManagerLeasing Consultant
CredentialsExperience in property management, customer service skillsReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and service qualityFocuses on showing units, processing leases, and customer inquiries
Employer & IndustryProperty management companies, apartment communitiesLeasing offices, property management firms
Search & Comparison IntentUnderstanding resident relations and management rolesLearning about leasing processes and sales roles

The Resident Services Manager and Leasing Consultant roles both operate within property management but focus on different aspects. The Resident Services Manager handles resident relations and community services, requiring management experience. The Leasing Consultant primarily focuses on leasing units and customer inquiries, often needing sales or leasing certifications. Both roles are essential in property management companies but serve distinct functions.

What are the duties of a resident services manager?

A resident services manager oversees the daily operations of a residential property, including addressing resident concerns, coordinating maintenance and repairs, and ensuring compliance with community policies. They often serve as a point of contact for residents, facilitate community events, and work to maintain high occupancy and resident satisfaction. Strong communication, organizational skills, and familiarity with property management software are essential for this role.
More about Resident Services Manager jobs

What are the most commonly searched types of Resident Services jobs in Riverside, CA?

The most popular types of Resident Services jobs in Riverside, CA are:

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For Resident Services Manager jobs in Riverside, CA, the most frequently searched job titles are:

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The top searched job categories for Resident Services Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Resident Services Manager jobs?

Cities near Riverside, CA with the most Resident Services Manager job openings:

Resident Services Manager jobs near you
Infographic showing various Resident Services Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $66,080 per year, or $31.8 per hour.

Manager of Resident Services

Corona, CA • On-site

National Community Renaissance
Real Estate • 201 - 500 employees
Learn more about National Community Renaissanceexternal

$70K - $72K/yr

Full-time

Re-posted 14 days ago

Job description

Manager of Resident Services
JOB DESCRIPTION
The Hope Through Housing Foundation (Hope) is committed to breaking the cycle of generational poverty by implementing high-quality social services for low-income families and seniors living within and around National CORE's affordable housing developments throughout California, Texas, and Florida. We seek passionate, hardworking team members who are committed to transforming lives and communities. Together, we deliver Hope, Opportunity, Prosperity, and Empowerment to thousands of youth, adults, and seniors each year.
About the Job:
The Manager of Resident Services is responsible for implementing and coordinating quality services that support the residents in a specific geographic portion of Hope Through Housing's service footprint. This individual is responsible for building partnerships, generating resources, supervising team members, supporting programs and coordinating with property management staff to meet service obligations and deliver relevant social and health services for National CORE residents and the surrounding areas. The Manager of Resident Services is the primary leader, representative, and ambassador for Hope within their assigned region. The Regional Resident Services Manager reports to the Regional Director and supervises Hope Service Coordinators within their assigned region.
The Manager of Resident Services is responsible for:
  • Providing leadership and excellence for the development and delivery of services within their region.
  • Supervising, coaching, and leading a team of professional, effective Service Coordinators.
  • Building relationships with businesses, nonprofits, and government throughout the region to build strategic partnerships that result in financial, in-kind, and programmatic resources that allow Hope to meet its mission.
  • Continuous cultivation and stewardship of local relationships resulting in the expansion of service delivery and funding and the creation of strategic partnerships supporting the development of new properties.
  • Evaluating resident and community needs and developing innovative solutions to address those needs.
  • Providing oversight of administration, compliance, evaluation, and improvement of services coordination within their region, including contracting with quality service providers for select activities.
  • Working closely with National CORE Regional Managers and Community Managers to ensure a strong working partnership between Property Management and Hope.
  • Reinforcing a culture of teamwork and accountability.

KEY Responsibilities
Resident Service Operations
  • Ensure that all Services Coordinators are practicing operational excellence in each community by monitoring resident engagement and service impact.
  • Track and ensure each property's service obligations are being met on an on-going basis, working closely with property management to ensure Hope activities are being held in compliance, which includes federal, state, and local regulatory agreements, partnership agreements, funding sources, commitment letters, etc.
  • Ensure Services Coordinators develop a site program schedule for residents with access to a variety of educational, recreational, and enrichment activities in support of resident needs.
  • Survey, evaluate and monitor resident needs (at least annually) and work with the Director of Program Quality & Data Management to build responsive service solutions.
  • Work alongside Director of Program Quality & Data Management to ensure accurate and up-to-date data, including bi-annual internal auditing to ensure work remains compliant.
  • Manage and monitor assigned property service budget(s) including supplies, vendors and fundraising

Community Partnerships and Donors
  • Serve as Hope's primary ambassador and representative within the assigned region, attending community events and meetings, as appropriate, to build services, funding, and volunteer partnerships.
  • Lead regional outreach to community service partners, ensuring residents are connected to a rich inventory of community resources and referral opportunities.
  • Develop and maintain relationships with select government staff, community services agencies, schools and volunteer groups that are or could be serving National CORE resident children, parents, and seniors.
  • In coordination with the Philanthropy team, build and maintain relationships that result in increased funding to Hope, volunteerism, in-kind services, and financial support.
  • Assist with special events, grant development, and individual cultivation activities as needed.

Financial
  • Ensure the proper adherence to all fiscal and accounting requirements including banking, cash handling, reporting, collections, invoices, budgeting and auditing.
  • Ensure that inventory of all office and service program supplies are maintained appropriately and purchased within approved budgets.
  • Approve invoices and staff expenses as necessary.
  • Work closely with Hope leadership on the creation and monitoring of the annual budget.
  • Coordinate and monitor proper contracting for all partnerships.
  • Ensure the proper accounting for all in-kind donation solicitation within the region.

Personal Management
  • In cooperation with Human Resources department, manage the hiring, training, evaluation, supervision and termination of employees in accordance with company policies.
  • Attend various training and informational seminars in order to keep abreast of new policies and procedures.
  • Guide and supervise assigned staff, ensuring they have the tools and support to effectively carry out their jobs and meet defined objectives.
  • Work to implement systems that maximize efficiency and impact by training and developing staff on an ongoing basis. Additionally, ensure all aligns with funder expectations and standards of professional excellence.
  • Coordinate ways to monitor nonprofit partner relations, impact and overall residents' satisfaction of programming offered by HTHF.
  • Build contract outcomes into staff annual performance reviews.

Customer Service/General
  • Work with Regional Property Manager/Community Manager on resident issues and, when relevant to Hope, ensure timely and professional response to resident complaints or special needs.
  • Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large.
  • Attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home.
  • Other duties as requested.

SKILLS & QUALIFICATIONS
  • Ability to work cooperatively and collaboratively with National CORE/Hope staff, public officials, private sector officials, parents, and community leaders.
  • Ability and experience managing staff and/or volunteers.
  • Must have a sincere interest in working with children, youth and the aging population.
  • Ability to meet the needs of a diverse, low-income population.
  • Excellent interpersonal, oral and written communication, and presentation skills.
  • Strong organizational skills and the ability to multitask.
  • Familiarity with Microsoft Office, electronic/web-based communication, and the ability to type.
  • Fluency in a language in addition to English is a plus.
  • Ability to work evenings, holidays and weekends as required.
  • Ability to travel to off-site meetings, trainings, and events.
  • Ability to pass TB skin test and background check.

EXPERIENCE & EDUCATION
  • Bachelor's degree in social services, business, communications is preferred
  • 3-5 years of work experience in a related field.
  • Demonstrated experience working in a social service, education, or related field delivering case management services, program development, or fundraising results.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
  • Exposure to various types of weather conditions.
  • Standing, walking, sitting
  • Driving - must have valid driver's license and current automobile insurance.
  • Operate computer and office equipment

FLSA CODE
  • Exempt

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