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Resident Services Manager Jobs in Appleton, WI (NOW HIRING)

Morgan Stanley

Resident Manager

Appleton, WI · On-site

Job functions also include maintaining a superior and consistent level of client service ... Resident Managers must be responsible for fiscal management, personnel management and morale ...

New

Morgan Stanley

Resident Manager

Appleton, WI · On-site

Job functions also include maintaining a superior and consistent level of client service ... Resident Managers must be responsible for fiscal management, personnel management and morale ...

New

Continuum Healthcare, LLC

Dietary Aide

Green Bay, WI · On-site

$13.25 - $16.50/hr

Clean and maintain certain equipment and areas as designated by management * Keep sufficient supply of china, silverware, trays, cups and glasses during service periods. * Serves meals to residents ...

The Landings of Kaukauna

Resident Assistant

Kaukauna, WI · On-site

$15.25 - $18.50/hr

The Resident Assistant provides personal care and related services to residents according to ... Completion of required medication management course. * CPR certification within 90 days of hire.

The Landings of Kaukauna

Resident Assistant

Kaukauna, WI · On-site

$15.25 - $18.50/hr

The Resident Assistant provides personal care and related services to residents according to ... Completion of required medication management course. * CPR certification within 90 days of hire.

The Landings of Kaukauna

Resident Assistant

Kaukauna, WI · On-site

$15.25 - $18.50/hr

The Resident Assistant provides personal care and related services to residents according to ... Completion of required medication management course. * CPR certification within 90 days of hire.

The Landings of Kaukauna

Resident Assistant

Kaukauna, WI · On-site

$15.25 - $18.50/hr

The Resident Assistant provides personal care and related services to residents according to ... Completion of required medication management course. * CPR certification within 90 days of hire.

The Landings of Kaukauna

Resident Assistant Lead

Kaukauna, WI · On-site

$15.50 - $19.75/hr

This role ensures seamless daily operations by managing staff schedules, maintaining adequate shift ... Attend bi-weekly and mandatory in-service meetings * Follow all community and company policies and ...

The Landings of Kaukauna

Resident Assistant Lead

Kaukauna, WI · On-site

$15.50 - $19.75/hr

This role ensures seamless daily operations by managing staff schedules, maintaining adequate shift ... Attend bi-weekly and mandatory in-service meetings * Follow all community and company policies and ...

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Resident Services Manager information

See Appleton, WI salary details

$25.9K

$61.8K

$102K

How much do resident services manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for resident services manager in Appleton, WI is $61,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $72,700.00 per year, depending on experience, location, and employer.

What is a resident services manager?

Resident Services Managers are professionals who oversee and coordinate programs, services, and support for residents within a housing community, such as apartments, assisted living facilities, or public housing. They act as a liaison between residents and property management, assisting with social services, conflict resolution, and community-building activities. Their goal is to enhance residents’ quality of life by addressing their needs, organizing events, and connecting them to relevant resources.

What does a resident services manager do?

A resident services manager oversees the day-to-day operations of an assisted living facility. As a resident services manager, your job duties include providing tours of the facility to families with prospective residents, helping with the lease application and move-in process, making sure that clients receive the correct services, and managing staff scheduling and training. You must stay in touch with families and provide updates on residents’ statuses. Your responsibilities also include conflict resolution and administrative business functions such as maintaining the budget, ordering supplies, negotiating vendor contracts, and implementing beneficial health, entertainment, and spiritual programs for residents.

What are the key skills and qualifications needed to thrive as a resident services manager, and why are they important?

To thrive as a Resident Services Manager, you generally need experience in property management, strong organizational skills, and a background in customer service, often supported by a relevant degree or housing certification. Familiarity with property management software (like Yardi or AppFolio), compliance regulations, and fair housing laws is typically required. Excellent communication, problem-solving, and conflict resolution skills help build rapport with residents and handle issues effectively. These competencies are crucial for maintaining resident satisfaction, ensuring regulatory compliance, and fostering a positive community environment.

How does a resident services manager typically collaborate with property management and maintenance teams?

A Resident Services Manager works closely with property management and maintenance teams to ensure residents have a positive living experience. They often serve as a communication bridge, relaying resident concerns to the appropriate departments and following up on service requests. Regular meetings and ongoing coordination help address maintenance issues promptly, plan community events, and solve resident problems efficiently. This collaborative environment requires strong organizational and interpersonal skills, as well as a proactive approach to resolving issues and improving resident satisfaction.

What is the difference between Resident Services Manager vs Leasing Consultant?

AspectResident Services ManagerLeasing Consultant
CredentialsExperience in property management, customer service skillsReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and service qualityFocuses on showing units, processing leases, and customer inquiries
Employer & IndustryProperty management companies, apartment communitiesLeasing offices, property management firms
Search & Comparison IntentUnderstanding resident relations and management rolesLearning about leasing processes and sales roles

The Resident Services Manager and Leasing Consultant roles both operate within property management but focus on different aspects. The Resident Services Manager handles resident relations and community services, requiring management experience. The Leasing Consultant primarily focuses on leasing units and customer inquiries, often needing sales or leasing certifications. Both roles are essential in property management companies but serve distinct functions.

What are the duties of a resident services manager?

A resident services manager oversees the daily operations of a residential property, including addressing resident concerns, coordinating maintenance and repairs, and ensuring compliance with community policies. They often serve as a point of contact for residents, facilitate community events, and work to maintain high occupancy and resident satisfaction. Strong communication, organizational skills, and familiarity with property management software are essential for this role.
More about Resident Services Manager jobs

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The most popular types of Resident Services jobs in Appleton, WI are:

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Cities near Appleton, WI with the most Resident Services Manager job openings:

Resident Services Manager jobs near you

Environmental Services - Manager in Training

Healthcare Services Group, Inc.

Green Bay, WI • On-site

Full-time

Posted 17 days ago

Healthcare Services Group rating

5.0

Company rating: 5.0 out of 10

Based on 486 frontline employees who took The Breakroom Quiz

231st of 258 rated facilities management

Job description

Overview

Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility.  This structured and paid 12-week program will develop you to manage and oversee environmental services in a healthcare setting with hands-on and computer based training.

At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and begin your journey to make a difference!


Responsibilities

  • Assist in managing and supervising housekeeping, laundry, and floor care staff.
  • Learn to ensure compliance with policies, procedures, and federal/state requirements.
  • Participate in staff training, development, and scheduling.
  • Maintain records of income, expenditures, supplies, personnel, and equipment.
  • Act as liaison between building occupants/administrators and HCSG staff, effectively communicating directives.
  • All other duties as assigned.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous experience in food service or hospitality preferred.
  • Strong organizational and communication skills.
  • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
  • Must have computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
  • Compliance with COVID-19 vaccination policies
  • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. 
  • Must be able to perform routine, repetitive tasks continuously.
  • Must be able to work around food and cleaning products.
  • Able to follow oral and written instructions, and perform routine, repetitive tasks daily.
  • Residency within the service area required

Ready to Join Us?

If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

What Healthcare Services Group employees say

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