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Resident Services Director Jobs in Rye, NY (NOW HIRING)

Twin Pines

Resident Services Coordinator

New York, NY

$22 - $28.50/hr

Operational Support * Assist the Resident Services Manager and Resident Services Director in daily operational and administrative tasks. * Help monitor deadlines, ensure followthrough on tasks, and ...

Twin Pines

Resident Services Coordinator

New York, NY · On-site

$58K - $60K/yr

Operational Support * Assist the Resident Services Manager and Resident Services Director in daily operational and administrative tasks. * Help monitor deadlines, ensure follow-through on tasks, and ...

Twin Pines

Resident Services Coordinator

New York, NY · On-site

$22 - $24/hr

Operational Support * Assist the Resident Services Manager and Resident Services Director in daily operational and administrative tasks. * Help monitor deadlines, ensure followthrough on tasks, and ...

Twin Pines

Resident Services Coordinator

New York, NY · On-site

$22 - $24/hr

Operational Support * Assist the Resident Services Manager and Resident Services Director in daily operational and administrative tasks. * Help monitor deadlines, ensure follow-through on tasks, and ...

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Resident Services Director information

See Rye, NY salary details

$35K

$69.3K

$111.3K

How much do resident services director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for resident services director in Rye, NY is $69,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $75,200.00 per year, depending on experience, location, and employer.

What is a resident services director?

Resident Services Directors are professionals who oversee and coordinate services and programs designed to enhance the quality of life for residents in settings such as senior living communities, assisted living facilities, or apartment complexes. They are responsible for managing resident support services, addressing concerns, and ensuring a safe and supportive living environment. Their duties often include supervising staff, planning activities, and serving as the main point of contact between residents and management.

What skills and qualifications are needed to be a resident services director?

To thrive as a Resident Services Director, you need a background in social work, gerontology, or healthcare administration, often supported by a relevant degree and experience in senior living or residential care. Familiarity with care management software, knowledge of regulatory compliance, and certifications like Assisted Living Administrator are commonly required. Strong leadership, interpersonal communication, and problem-solving skills help you effectively coordinate care and support teams. These skills ensure the well-being of residents, regulatory compliance, and efficient operations in a residential community setting.

What are common challenges a resident services director faces in coordinating care for residents?

A Resident Services Director often manages the delicate balance between residents’ individual needs and organizational policies, which can be challenging when care requirements change suddenly. Coordinating with nursing staff, families, and external healthcare providers requires strong communication and organizational skills. Additionally, the director must ensure compliance with regulations while fostering a supportive environment for both residents and staff. Navigating these complexities is essential for maintaining high quality of care and resident satisfaction.

What is the difference between Resident Services Director vs Leasing Consultant?

AspectResident Services DirectorLeasing Consultant
CredentialsExperience in property management, customer service, and often a certification in property managementReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and staff management in multifamily communitiesFocuses on showing units, processing leases, and assisting prospective tenants
Employer & Industry UsageProperty management companies, senior living communities, multifamily housingApartment communities, leasing offices, real estate agencies

The Resident Services Director manages resident relations and community programs, while the Leasing Consultant primarily handles leasing activities and prospective tenant interactions. The former has broader responsibilities in resident retention and community management, whereas the latter focuses on leasing transactions and customer service during the leasing process.

What job categories do people searching Resident Services Director jobs in Rye, NY look for?

The top searched job categories for Resident Services Director jobs in Rye, NY are:

What cities near Rye, NY are hiring for Resident Services Director jobs?

Cities near Rye, NY with the most Resident Services Director job openings:

Resident Services Director jobs near you
Infographic showing various Resident Services Director job openings in Rye, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,315 per year, or $33.3 per hour.

Resident Services Coordinator

Twin Pines

New York, NY

$22 - $28.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Resident Services Coordinator 

Location:On-site | Queens

Reports to:Resident Service Manager

The US base salary range for this full-time position is $55,000- $60,000based on level of experience plus discretionary bonus 

Twin Pines Management is seeking a proactive, organized, and servicefocused Resident Services Coordinator to support daily operations across our multifamily residential portfolio. This role is ideal for someone who excels in a fastpaced environment, maintains a strong sense of urgency, and delivers consistently exceptional customer service.

Key Responsibilities

Resident Relations & Customer Service

  • Serve as a primary point of contact for residents, ensuring a professional, responsive, and positive experience.
  • Coordinate and resolve resident inquiries and service requests promptly.
  • Manage resident communication through platforms such as BuildingLink, Hello Alfred, and others.

Leasing & Administrative Support

  • Assist with lease renewals, track expirations, and prepare related notices and documentation.
  • Support rent collection efforts and follow up on resident questions regarding balances and payments.
  • Maintain accurate tenant records, reporting, and documentation within Yardi.
  • Prepare correspondence, notices, and administrative materials as needed.

Operational Support

  • Assist the Resident Services Manager and Resident Services Director in daily operational and administrative tasks.
  • Help monitor deadlines, ensure followthrough on tasks, and contribute to smooth property operations across the portfolio.

Key Competencies

  • Strong initiative and problemsolving abilities
  • Excellent organizational and timemanagement skills
  • Clear and professional written and verbal communication
  • Customerfocused mindset with the ability to multitask effectively
  • Strong sense of urgency and accountability

Education

  • Bachelor's degree in Business or a related field preferred

Experience

  • 2+ years of experience in multifamily residential property management or a related field
  • Proficiency with Yardi required
  • Experience using resident communication platforms (e.g., Hello Alfred, BuildingLink, RentCafe)
  • Strong working knowledge of Microsoft Office and Outlook
  • Solid understanding of resident relations and serviceoriented operations

Additional Qualifications

  • Strong administrative accuracy and attention to detail
  • Ability to manage multiple priorities and meet deadlines
  • Professional presence and a solutionsoriented approach

Work Environment

This is an onsite position within a residential building environment. The role uses standard office equipment, such as computers, phones, and filing systems. Occasional travel between properties may be required.

Physical Demands

The role requires the ability to remain seated or standing for extended periods while operating office equipment.

Compensation & Benefits

Compensation is commensurate with experience and qualifications. Eligible employees may receive a competitive benefits package, including medical, dental, and vision insurance, retirement savings options, and paid time off.

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