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Resident Services Director Jobs in Rome, NY (NOW HIRING)

YWCA of the Mohawk Valley

RESIDENT ASSISTANT

Utica, NY · On-site

$15.25 - $18.50/hr

Alert Client Services Director or on-call supervisor/director in case of emergencies, behavior ... Oversee and assist residents to complete household tasks, such as vacuuming, dusting, kitchen ...

Sitrin

RESIDENT SERVICE COORDINATOR

New Hartford, NY · On-site

$17 - $18/hr

Resident Services Coordinator SUPERVISION: House Manager SHIFT: DAY HOURLY PAY: $17.00-$18.00 ... Runs task list report on each patient as directed. Wipes down charts and other nursing station ...

Sitrin

DIRECTOR OF FOOD SERVICES

New Hartford, NY · On-site

$70K - $80K/yr

Director of Food Services SUPERVISOR: Vice President of Long Term Care Services Responsible for the ... PHI) of residents and employees, as necessary to perform job duties. Performs any other duties ...

Oneida Center

Director of Social Work (DSW)

Utica, NY · On-site

Oneida Center is hiring a Director of Social Work (DSW) or Director of Social Services in Utica, NY ... Social Services Dept * Responsible for assessments, care planning & helping residents adjust

Oneida Center

Director of Social Work (DSW)

Utica, NY · On-site

Oneida Center is hiring a Director of Social Work (DSW) or Director of Social Services in Utica, NY ... Social Services Dept * Responsible for assessments, care planning & helping residents adjust

Oneida Center

Director of Social Work (DSW)

Utica, NY · On-site

Oneida Center is hiring a Director of Social Work (DSW) or Director of Social Services in Utica, NY ... Social Services Dept * Responsible for assessments, care planning & helping residents adjust

Oneida Center

Director of Social Work (DSW)

Utica, NY · On-site

$65K - $75K/yr

Oneida Center is hiring a Director of Social Work (DSW) or Director of Social Services in Utica, NY ... Social Services Dept * Responsible for assessments, care planning & helping residents adjust

Oneida Center

Director of Social Work (DSW)

Utica, NY · On-site

Oneida Center is hiring a Director of Social Work (DSW) or Director of Social Services in Utica, NY ... Social Services Dept * Responsible for assessments, care planning & helping residents adjust

Oneida Center

Director of Social Work (DSW)

Utica, NY · On-site

Oneida Center is hiring a Director of Social Work (DSW) or Director of Social Services in Utica, NY ... Social Services Dept * Responsible for assessments, care planning & helping residents adjust

Oneida Center

Director of Social Work (DSW)

Utica, NY · On-site

Oneida Center is hiring a Director of Social Work (DSW) or Director of Social Services in Utica, NY ... Social Services Dept * Responsible for assessments, care planning & helping residents adjust

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Resident Services Director information

See Rome, NY salary details

$31.2K

$61.9K

$99.4K

How much do resident services director jobs pay per year?

As of Aug 19, 2026, the average yearly pay for resident services director in Rome, NY is $61,934.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $67,200.00 per year, depending on experience, location, and employer.

What is a resident services director?

Resident Services Directors are professionals who oversee and coordinate services and programs designed to enhance the quality of life for residents in settings such as senior living communities, assisted living facilities, or apartment complexes. They are responsible for managing resident support services, addressing concerns, and ensuring a safe and supportive living environment. Their duties often include supervising staff, planning activities, and serving as the main point of contact between residents and management.

What skills and qualifications are needed to be a resident services director?

To thrive as a Resident Services Director, you need a background in social work, gerontology, or healthcare administration, often supported by a relevant degree and experience in senior living or residential care. Familiarity with care management software, knowledge of regulatory compliance, and certifications like Assisted Living Administrator are commonly required. Strong leadership, interpersonal communication, and problem-solving skills help you effectively coordinate care and support teams. These skills ensure the well-being of residents, regulatory compliance, and efficient operations in a residential community setting.

What are common challenges a resident services director faces in coordinating care for residents?

A Resident Services Director often manages the delicate balance between residents’ individual needs and organizational policies, which can be challenging when care requirements change suddenly. Coordinating with nursing staff, families, and external healthcare providers requires strong communication and organizational skills. Additionally, the director must ensure compliance with regulations while fostering a supportive environment for both residents and staff. Navigating these complexities is essential for maintaining high quality of care and resident satisfaction.

What is the difference between Resident Services Director vs Leasing Consultant?

AspectResident Services DirectorLeasing Consultant
CredentialsExperience in property management, customer service, and often a certification in property managementReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and staff management in multifamily communitiesFocuses on showing units, processing leases, and assisting prospective tenants
Employer & Industry UsageProperty management companies, senior living communities, multifamily housingApartment communities, leasing offices, real estate agencies

The Resident Services Director manages resident relations and community programs, while the Leasing Consultant primarily handles leasing activities and prospective tenant interactions. The former has broader responsibilities in resident retention and community management, whereas the latter focuses on leasing transactions and customer service during the leasing process.

What are popular job titles related to Resident Services Director jobs in Rome, NY?

For Resident Services Director jobs in Rome, NY, the most frequently searched job titles are:

What job categories do people searching Resident Services Director jobs in Rome, NY look for?

The top searched job categories for Resident Services Director jobs in Rome, NY are:

What cities near Rome, NY are hiring for Resident Services Director jobs?

Cities near Rome, NY with the most Resident Services Director job openings:

Resident Services Director jobs near you

RESIDENT SERVICES AIDE

Sitrin

New Hartford, NY • On-site

$16.50/hr

Full-time

Re-posted 5 days ago

Job description

Resident Services Aide
DEPARTMENT: Dietary
POSITION: Resident Services Aide
SUPERVISION: Director of Dining Service, RSA Coordinator
HOURLY RATE:
Full-Time: $16.50 Per Hour, Shift 7a-3p
Duties:
Receives and follows oral or written work assignment from supervisor on a daily and monthly schedule.
Cleans kitchen, dining room, living room, and food storage areas on a daily, weekly, and monthly schedule as assigned in the manner stated in the procedures, so that a high level of cleanliness is maintained.
Reads chemical names, distinguishes appropriate chemical for task, follows dilution ratio, and handles chemicals in safe manner to protect self, residents and fellow staff members.
Cooks breakfasts to order per resident requests.
Lifts objects, including water, mop buckets and household garbage bags and linen, laundry bags, weighing up to 50 lbs.-remove trash after each meal service on assigned shift to dumpster receptacles.
Completes meal prep as directed including menus for breakfast and lunch, proper heating of food items, ability to serve proper consistency, cleaning tables, washing dishes after meals as directed, clean stove, microwave, and dish machine.
Takes and maintains temperatures of all meals per policy standards.
Takes and maintains temperature for dishwasher as directed daily.
Notifies RSA Coordinator of any issues identified as needing attention including missing daily food items or stock, broken, malfunctioning equipment, carpet deep cleaning, etc.
Buddies up with coordinating house per schedule and/or supervisor request.
Follows safety practices including, but not limited to: floor signage, locked closets and properly stored chemicals.
Completes and demonstrates skills validation:
• Choking
• Dysphagia/Thickening Liquids
• Diet Consistency
Completes Kitchen Equipment List monthly.
Assist with house stock count as requested.
Assures all containers are properly labeled and dated in accordance with dietary standards.
Set-up meal preparations and tables for evening shift meals.
Performs duties according to highest ethical and moral standards and in adherence with the facility's corporate compliance plan and all applicable governing laws.
Adheres to the facility's confidentiality statement in accessing and safeguarding protected health information (PHI) of residents and employees, as necessary to perform job duties.
Ability to read and write differentiating names, household chemicals, diet consistencies and other relevant words and phrases related to household tasks. Also, must be capable of completing an English Comprehension Screening.
Ability to follow oral and written directions.
Ability to cooperate with other staff members.
Ability to use equipment as required for the job.
Ability to organize daily work task and complete in a timely manner.
Ability to work independently.
Additional Information:
Charles T. Sitrin Health Care Center Inc. endeavors to make applying for a position accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Department/Recruiter/Human Resources at HR_Dept@sitrin.com
Sitrin is an affirmative action/equal opportunity employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.

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