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Resident Services Associate Jobs in Ohio (NOW HIRING)

Wallick Careers

Resident Service Coordinator

Medina, OH · On-site

$15 - $17/hr

With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride ... Increase resident awareness of the services provided by distributing informational materials.

Wallick

Resident Service Coordinator

Columbus, OH

$15 - $17/hr

With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride ... Increase resident awareness of the services provided by distributing informational materials.

Wallick

Resident Service Coordinator

Batavia, OH

$14 - $16/hr

With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride ... Increase resident awareness of the services provided by distributing informational materials.

Wallick

Resident Service Coordinator

Medina, OH

$15 - $17/hr

With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride ... Increase resident awareness of the services provided by distributing informational materials.

Judson

Lead Dining Services Associate

Cleveland, OH · On-site

$16/hr

Dining Services REORTS TO: Assistant Director of Dining Services, Director of Dining Services DATE ... Accountable for providing high-quality dining experiences for all residents, guests and staff.

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Resident Services Associate information

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.
What are the most commonly searched types of Resident Services jobs in Ohio? The most popular types of Resident Services jobs in Ohio are:
What are popular job titles related to Resident Services Associate jobs in Ohio? For Resident Services Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Resident Services Associate jobs in Ohio look for? The top searched job categories for Resident Services Associate jobs in Ohio are:
What cities in Ohio are hiring for Resident Services Associate jobs? Cities in Ohio with the most Resident Services Associate job openings:
Resident Services Associate jobs near you

Resident Service Coordinator

Wallick Careers

Medina, OH • On-site

$15 - $17/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Description
Resident Service Coordinator
Location: Union Square Apartments - 308 W. Union Street; Medina, OH 44256
Job Type: Part-Time, 14 hours a week
Pay Rate: $15-$17/hr
Make a Difference-And Own Your Future
Join Wallick Communities, a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role.
A Career with Wallick Means. . .
  • Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.

  • Pay-on-Demand: access your money as you earn it.

  • Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job, paid time off, gym membership reimbursement, paid parental leave, 401K, and more!

  • Work-Life Balance: Paid time off, including paid parental leave.

  • Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.

  • Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.

  • Work-Life Balance: Paid time off, including paid parental leave.

  • Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.

  • Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

What You'll Do:
  • Provide service linkage for residents and continue partnership development.

  • Increase resident awareness of the services provided by distributing informational materials.

  • Regularly research and stay up to date on available services, amenities, and resources in assigned counties.

  • Develop and maintain professional working relationships with property managers at assigned sites.

  • Maintain a directory of service providers and source new ones.

  • Conduct resident assessments and create action plans.

  • Assist residents and associates with completing applications and required documentation to secure assistance.

  • Document and provide ongoing follow up with residents and associates.

  • Attend standing meetings with RRN and property management.

  • Performs other related duties as assigned.

What We're Looking For:
  • High school diploma or GED required.

  • Associates degree or equivalent experience working in a service focused environment.

  • 2+ years of experience in providing services preferred.

  • Ability to communicate well in writing and verbally with co-workers, residents, family members, and business partners.

  • Ability to make complex decisions requiring a high degree of judgment.

Wallick's Mission & Values
At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do:
  • Care - We show compassion and respect for everyone.

  • Character - We do the right thing, even when no one is looking.

  • Collaboration - We work together to achieve more.

At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day.
For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.
Join Us and Become an Employee-Owner!
If you're ready to make a difference in people's lives while securing your financial future, apply today!
*Employment is contingent upon passing a pre-employment background check and drug screen

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