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Resident Services Associate Jobs in Ohio (NOW HIRING)

Asbury Village

Resident Care Associate

New Albany, OH

$14.50 - $17.25/hr

Communicate to residents, families, Department Heads and the Director of Resident Services when needed. Provide activities as planned and/or directed. Respond to call lights and emergencies in a ...

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Resident Services Associate information

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What are the most commonly searched types of Resident Services jobs in Ohio?

The most popular types of Resident Services jobs in Ohio are:

What are popular job titles related to Resident Services Associate jobs in Ohio?

For Resident Services Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Resident Services Associate jobs in Ohio look for?

The top searched job categories for Resident Services Associate jobs in Ohio are:

What cities in Ohio are hiring for Resident Services Associate jobs?

Cities in Ohio with the most Resident Services Associate job openings:

Resident Services Associate jobs near you

Resident Care Associate

The Avalon of New Albany

New Albany, OH

$14.50 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

When you work at The Avalon of New Albany, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

We are currently seeking an outstanding Quality of Life Specialist/Resident Assistant to join our team.

Here are a few of the daily responsibilities:

Assist all residents/clients with a high quality of personal care, including but not limited to; bathing, dressing, grooming, shaving, incontinent care, foot care, vital signs, height and weight checks per policy.

Assist residents with mealtime. Cut food. Encourage to eat.

Complete and document shift assignments as assigned, if unable to complete, report to nursing supervisor.

Communicate to residents, families, Department Heads and the Director of Resident Services when needed.

Provide activities as planned and/or directed.

Respond to call lights and emergencies in a timely manner.

Here are a few of the qualifications we need you to have:

High school diploma or general education degree (GED) required

One (1) year experience working as a CNA/PCA/HHA/RA preferred

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Paid training
  • Professional development assistance
  • Vision insurance

Healthcare setting:

  • Assisted living facility

Schedule:

  • 12 hour shift

Ability to commute/relocate:

  • New Albany, OH 43054: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Experience:

  • Caregiving: 1 year (Preferred)

Language:

  • English (Required)

License/Certification:

  • CPR Certification (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Apply