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Resident Relations Associate Jobs in Oregon (NOW HIRING)

TAM Residential LLC

Community Manager - Pier Park

Portland, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position oversees leasing, resident relations, maintenance, financial performance, and team ... Associates who are regularly scheduled for and work 30 hours or more per week are eligible for ...

Brookdale Senior Living, Inc.

Executive Director

Albany, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Is responsible for the community's associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business ...

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Resident Relations Associate information

What is a resident relations associate?

A resident relations associate is a professional responsible for managing communication and relationships with residents in a property or community. They handle inquiries, resolve issues, and ensure resident satisfaction, often using customer service skills and property management software. The role typically requires strong interpersonal skills and knowledge of leasing procedures.
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What are popular job titles related to Resident Relations Associate jobs in Oregon? For Resident Relations Associate jobs in Oregon, the most frequently searched job titles are:
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Resident Relations Associate jobs near you
Infographic showing various Resident Relations Associate job openings in Oregon as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Community Manager - Pier Park

TAM Residential LLC

Portland, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

TAM Residential rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

96th of 202 rated real estate companies

Job description

Join TAM Residential- Where Your Career Thrives

At TAM Residential, we are more than a property management service provider for the multifamily community. We’re dedicated to maximizing the value of every property and delivering above-market returns for our clients, supported by a unique company culture built on communication, collaboration, creativity, and innovation.

Ready to be part of a team that values your success? Join us at TAM Residential and help us continue our journey of excellence in the property management industry.

TAM Residential was awarded NAA's Top Employer for 2022!
COMMUNITY MANAGER JOB SUMMARY:
The Community Manager is responsible for the overall operations and success of the assigned apartment community, ensuring it runs efficiently, profitably, and in alignment with company standards. This position oversees leasing, resident relations, maintenance, financial performance, and team leadership, while delivering an exceptional living experience for residents. The Community Manager plays a vital role in maintaining the property’s reputation, achieving occupancy goals, and ensuring compliance with all applicable regulations.
ESSENTIAL JOB FUNCTIONS:
Leadership amp; Team Management
  • Recruit, train, mentor, and supervise on-site staff including leasing and maintenance teams.
  • Foster a positive and collaborative work environment focused on customer service and performance.
  • Conduct regular staff meetings, performance reviews, and provide ongoing coaching.
Financial amp; Operational Management
  • Prepare, manage, and adhere to the community’s operating budget.
  • Monitor rent collections, delinquencies, and approve invoices in line with budgetary guidelines.
  • Ensure compliance with company policies, procedures, and fair housing regulations.
  • Oversee vendor relationships, contract negotiations, and purchasing.
  • Utilize company software platforms and digital tools for leasing, maintenance tracking, communication and reporting.
Leasing amp; Marketing
  • Develop and implement marketing strategies to maintain optimal occupancy and reduce vacancy loss.
  • Oversee the leasing process including tours, application reviews, approvals, and move-ins.
  • Ensure the leasing office, model units, and common areas reflect a professional and welcoming environment.
Resident Relations amp; Customer Service
  • Build strong relationships with residents, addressing concerns and resolving issues promptly.
  • Promote resident retention by organizing community events and ensuring a high standard of living experience.
  • Enforce lease agreements and community policies fairly and consistently.
Maintenance amp; Property Appearance
  • Partner with the maintenance team to ensure timely completion of work orders, unit turns, and preventative maintenance.
  • Conduct regular inspections of the property to ensure safety, curb appeal, and compliance with standards.
  • Prioritize health and safety protocols for residents, staff, and vendors.
QUALIFICATIONS:
  • 3+ years of experience in property management; multifamily experience preferred.
  • Strong leadership, organizational, and communication skills.
  • Ability to make independent decisions and handle emergency situations in a professional manner
  • Customer-service mindset with problem-solving ability.
  • Must be available to respond to emergencies (fire, flood, resident injury, etc.) both during and after normal business hours.
  • If job duties require the use of a vehicle or golf cart, employee must maintain a valid driver’s license, an acceptable driving record, and current auto insurance.
EDUCATION + EXPERIENCE:
  • Knowledge of Fair Housing regulations, landlord/tenant laws, and property management software.
  • Ability to manage budgets, analyze financial reports, and drive profitability.
  • Tax Credit experience is a plus.
  • Minimum of 2 years of property management experience in a supervisory role.
WORKING CONDITIONS:
  • Ability to operate in an open work area with moderate everyday noise.
  • Ability to work from multiple locations
  • This is a full-time position and may require evenings, weekends or on-call availability based on the needs of the community
  • Ability to perform other duties as required.
The statements above are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. TAM Residential reserves the right to assign or reassign duties as needed to meet business needs.
COMPENSATION:
  • $75,000 to $85,000 plus opportunity for Bonus
BENEFITS:
  • Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay.
TAM Residential is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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