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Resident Programs Director Jobs in Texas (NOW HIRING)

Asset Living

Resident Director

College Station, TX

The Resident Director works closely with the Community Manager to develop and maintain a ... Develop and implement resident retention programs (i.e., resident functions, special promotions ...

Asset Living

Resident Director

College Station, TX · On-site

The Resident Director works closely with the Community Manager to develop and maintain a ... Develop and implement resident retention programs (i.e., resident functions, special promotions ...

Asset Living

Resident Director

College Station, TX

The Resident Director works closely with the Community Manager to develop and maintain a ... Develop and implement resident retention programs (i.e., resident functions, special promotions ...

Asset Living

Resident Director

College Station, TX · On-site

The Resident Director works closely with the Community Manager to develop and maintain a ... Develop and implement resident retention programs (i.e., resident functions, special promotions ...

PACS

Marketing Director

Brownsville, TX · On-site

... programs and services. Essential Duties • Maintain a current listing of all resident care employee phone numbers. Plan, develop, organize, implement, evaluate, and direct the facility's public ...

Pacs

Marketing Director

Post, TX · On-site

... programs and services. Essential Duties Maintain a current listing of all resident care employee ... Plan, develop, organize, implement, evaluate, and direct the facility's public relations and ...

Upbring

Program Director, URM

Richardson, TX · On-site

Your Mission in Action The Program Director is responsible for establishing and directing all ... Regularly review the well-being and safety of the residents, responsible for review and reporting ...

Upbring

Program Director, URM

Richardson, TX · On-site

Your Mission in Action The Program Director is responsible for establishing and directing all ... Regularly review the well-being and safety of the residents, responsible for review and reporting ...

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Resident Programs Director information

What is a resident programs director?

Resident Programs Directors are professionals responsible for planning, coordinating, and overseeing activities, events, and services offered to residents in settings such as senior living communities, apartment complexes, or student housing. Their goal is to enhance the quality of life for residents by promoting social engagement, wellness, and community involvement. They often work closely with residents, staff, and external partners to ensure programs meet the needs and interests of the community. This role requires strong organizational, communication, and leadership skills.

What skills and qualifications are needed to be a resident programs director?

To thrive as a Resident Programs Director, you need expertise in program planning, event coordination, and knowledge of resident engagement best practices, often supported by a degree in recreation, social work, or related fields. Familiarity with scheduling software, budget management tools, and compliance systems is common in this role. Strong interpersonal skills, creativity, and leadership are essential for building rapport with residents and motivating staff. These skills ensure the successful creation of vibrant, inclusive programs that enhance resident satisfaction and community well-being.

How does a resident programs director collaborate with other departments to enhance resident engagement?

A Resident Programs Director regularly works with departments such as nursing, dining, and maintenance to design and implement activities that meet the diverse interests and needs of residents. Collaboration ensures that programs are inclusive, safe, and accessible for all, and often involves coordinating schedules, securing resources, and adapting events based on resident feedback. By fostering strong interdepartmental relationships, the Director can create a vibrant community atmosphere and respond quickly to residents' changing preferences.

What is the difference between Resident Programs Director vs Resident Services Coordinator?

AspectResident Programs DirectorResident Services Coordinator
CredentialsRelevant experience in program management, possibly some certifications in housing or social servicesExperience in social work or housing services, often with related certifications
Work EnvironmentLeads program development, manages staff, oversees resident engagement in housing communitiesProvides direct support to residents, assists with services, and addresses individual needs
Employer & IndustryHousing authorities, property management companies, non-profitsHousing agencies, non-profits, community organizations

The Resident Programs Director focuses on managing and developing resident programs at a higher level, overseeing staff and strategic planning. In contrast, the Resident Services Coordinator provides direct support to residents, addressing their immediate needs and facilitating access to services. Both roles are vital in housing communities but differ in scope and responsibilities.

What are the most commonly searched types of Resident Programs jobs in Texas?

The most popular types of Resident Programs jobs in Texas are:

What cities in Texas are hiring for Resident Programs Director jobs?

Cities in Texas with the most Resident Programs Director job openings:

Resident Programs Director jobs near you

Resident Director

College Station, TX • On-site

PeakMade Real Estate
Real Estate • 501 - 1,000 employees
Learn more about PeakMade Real Estateexternal

Full-time

Retirement, PTO

Posted 3 days ago

New

Job description

The Resident Director is responsible for leading the property renewal leasing program in accordance with policies and procedures outlined by PeakMade. This position will work very closely with Property Manager and Regional Manager to set renewal ratio goals and develop strategic plans for achieving budgeted occupancy. In addition, the Resident Director will be expected to provide outstanding customer service, develop and maintain resident retention programs as well as provide leadership and mentorship to the leasing staff. 

Who You Are:

  • Proactive team member that can provide leadership and mentorship to the leasing staff
  • Knowledgeable in Entrata property management software and experience in sales and/or management in multi-family housing, hospitality, or retail industries
  • Self-starter who is highly organized and motivated

What You’ll Do:

  • Maintain an excellent customer service relationship with residents, prospects and community visitors.
  • Ensure property compliance with national branding, programs and marketing goals
  • Assist in the recruiting and interviewing efforts of all personnel
  • Build relationships with Universities and local organizations through presentations, events, etc.
  • Assist Property Manager in implementing safe work practices among staff and ensure all safety programs are implemented and followed
  • Work with the Property Manager to assist on-site staff in building relationships with external customers
  • Adhere to established company standards for screening applicants and guarantors for residency
  • Responsible for ensuring the team responds to internet leads, answers prospect calls and conducts successful property tours 
  • Accurately prepare and have a thorough knowledge of all lease-related paperwork and processing
  • Adhere to established company standards for screening applicants and guarantors for residency
  • Assist current residents and guarantors with completion of online renewal paperwork
  • Assist residents with the move-in, move-out transfer and lease take over process
  • Prepare and ensure staffing schedules are consistent with community needs
  • Lead the team in utilizing established marketing and resident retention strategies to increase renewal ratio and work to achieve and exceed budgeted occupancy percentages
  • Conduct effective weekly team meetings
  • Responsible for implementing and monitoring effective lease renewal programs by working closely with Property Manager and Regional Manager
  • Provide training and motivation to staff and ensure group training sessions are conducted as needed
  • Responsible for planning, preparation, and implementation of renewal parties, guarantor property events, and competitions 
  • Maintain thorough product knowledge of the property and competition leasing and retention efforts
  • Responsible for the development and implementation of Resident Programs and monitor effective lease renewal efforts by working closely with Property Manager and Regional Manager
  • Assist the Leasing Manager with auditing all lease and renewal files for key controls and bonus submission to the Property Manager
  • Monitor leasing/renewal progress focusing on areas needing additional support to the Leasing Manager
  • Maintain accurate current resident activity, renewal leasing data, and assist with other computer data entry as necessary
  • Address complaints and resolve issues in a timely and professional fashion
  • Assist in monitoring maintenance service responses to ensure a high degree of resident satisfaction.
  • Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff
  • Participate in property inspections, quarterly, move-in and move out
  • Contribute to the general upkeep and cleaning of office, common areas and model
  • Perform various administrative tasks and additional as needed or as directed by Property Manager or Regional Manager
  • Additional responsibilities as required

What You’ll Need:

  • 1-2 years leasing experience in multifamily or off-campus student housing experience highly preferred
  • High school diploma or equivalent required
  • Bachelor's degree or proven success in a Leasing Manager position preferred
  • Sales and/or management experience in multi-family housing, hospitality, or retail industries preferred
  • High energy and organization skills required 
  • A passion for helping college students find their next home
  • Excellent verbal and written communication skills
  • Technically savvy individual that can navigate through various social media platforms and a familiarity with Microsoft Office
  • Proficient in Entrata property management software or other similar property management software preferred

What You’ll Get (Peak Perks):

  • Potential monthly commission
  • Housing discount (varies by property)
  • 15 days of PTO + 2 additional “Wellbeing Days”
  • Up to 12 weeks paid parental leave + one year of diapers, on us
  • 401(k) Match
  • Wellness initiatives, health team competitions and reward programs through LiveWell Program
  • Employee Resource Groups
  • Commitment to leadership training and growth opportunities
  • Additional rewards and recognition

Who We Are

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US.  Our working environment is fun, collaborative, forward-thinking and purposeful.

PeakMade Real Estate is an Equal Employment Opportunity employer.