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Resident Director Jobs in Springfield, VA (NOW HIRING)

HallKeen Management

Resident Care Director - RN

Washington, DC · On-site

$77K - $103K/yr

Resident Care Director - RN Location: The Residence at Kenilworth Park, Washington, DC 20019 Type: Full time Job Summary: The Resident Care Director is responsible for the overall safe operation of ...

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Resident Director information

See Springfield, VA salary details

$34.5K

$68.3K

$109.7K

How much do resident director jobs pay per year?

As of Aug 24, 2026, the average yearly pay for resident director in Springfield, VA is $68,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $74,200.00 per year, depending on experience, location, and employer.

What is a resident director?

Resident directors are full-time staff members on college campuses. They train and manage the student employees who work in campus housing. As a resident director, your primary responsibility is to ensure that residence halls are safe and functional for all students. Job duties include establishing student conduct policies, responding to student concerns about housing and environment, and planning and supervising student activities within and around residence halls. Resident directors live on campus and must be available year-round to assist with student housing issues.

What are the key skills and qualifications needed to thrive as a resident director, and why are they important?

To thrive as a Resident Director, you need a background in student affairs, higher education, or a related field, often supported by a bachelor's or master's degree. Familiarity with campus management software, incident reporting systems, and crisis intervention techniques is typically required. Strong interpersonal skills, conflict resolution, and leadership ability help foster a positive residential community and address student concerns. These skills ensure a safe, inclusive, and supportive living environment that enhances student development and well-being.

What are some typical challenges resident directors face when managing student communities, and how can they effectively address them?

Resident Directors often encounter challenges such as mediating conflicts between residents, balancing administrative duties with student engagement, and responding to emergencies at any hour. Successfully addressing these issues requires strong communication skills, adaptability, and a proactive approach to building community. Many Resident Directors find it helpful to establish clear community standards, maintain open lines of communication, and collaborate closely with Resident Assistants and campus partners to create a supportive living environment.

What is the difference between Resident Director vs Resident Assistant?

AspectResident Director

Required CredentialsTypically a bachelor's degree, sometimes a master's; leadership experience
Work EnvironmentOn-campus housing, student residence halls
Employer & IndustryColleges and universities managing student housing
Common Search & ComparisonFocuses on residential management and student support roles

The Resident Director oversees student housing operations, manages staff, and provides student support, often requiring higher education credentials. In contrast, a Resident Assistant is a peer leader responsible for fostering community and enforcing residence hall policies, usually a student themselves. While both roles work within campus housing, the Resident Director holds a supervisory, professional position, whereas the Resident Assistant is a student staff member supporting residents.

More about Resident Director jobs

What are the most commonly searched types of Resident jobs in Springfield, VA?

The most popular types of Resident jobs in Springfield, VA are:

What job categories do people searching Resident Director jobs in Springfield, VA look for?

The top searched job categories for Resident Director jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Resident Director jobs?

Cities near Springfield, VA with the most Resident Director job openings:

Resident Director jobs near you
Infographic showing various Resident Director job openings in Springfield, VA as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 13% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $68,326 per year, or $32.8 per hour.

Resident Services Director

Pinnaclenorthbethesda

North Bethesda, MD • On-site

$90 - $130/hr

Other

PTO

Posted yesterday

New

Job description

Exceptional Service. Meaningful Connections. Elevated Living.

At The Pinnacle North Bethesda, we believe exceptional senior living begins with exceptional service. We are seeking a hospitality-minded Resident Services Director to lead the daily experience of our residents through personalized service, meaningful engagement, and outstanding front-of-house operations.

What You'll Do Lead the Resident Experience

Foster a culture of hospitality and personalized service throughout the community.

Build meaningful relationships with residents and families.

Ensure residents feel welcomed, supported, and connected.

Identify opportunities to enhance the overall resident experience and satisfaction.

Oversee Concierge, Transportation & Valet Services

Direct and support the Concierge and Reception team.

Manage transportation scheduling, resident outings, and driver coordination.

Oversee valet operations and ensure a seamless arrival and departure experience for residents and guests.

Establish service standards and ensure consistent execution across all resident-facing services.

Create Vibrant Community Experiences

Serve as the primary resource for residents seeking personalized services, recommendations, reservations, and assistance.

Coordinate special requests, private events, dining reservations, cultural outings, transportation arrangements, and lifestyle services.

Partner with our Corporate Director of Partnership and Resident Experience to develop and maintain relationships with local restaurants, theaters, museums, hotels, wellness providers, and community partners to provide exclusive resident opportunities.

Anticipate resident needs and proactively identify ways to enhance convenience, comfort, and enjoyment.

Partner with Director of Community Life to create signature experiences that enrich daily life and reflect the luxury standards of The Pinnacle North Bethesda.

Assist residents in navigating community services and amenities while ensuring a seamless, hospitality-driven experience.

Promote resident engagement through personalized invitations, concierge recommendations, and tailored experiences based on individual interests.

Ensure every interaction reflects a culture of service excellence, professionalism, and attention to detail.

Manage Resident Communications

Ensure residents and families remain informed about services, events, and community updates.

Promote programs and opportunities that encourage participation and engagement.

Inspire and Develop Team Members

Recruit, coach, and develop Concierge, Transportation, and Valet team members.

Promote a service-first culture focused on responsiveness, professionalism, and accountability.

Collaborate with community leadership to continuously elevate the resident experience.

What We're Looking For The Ideal Candidate Is:

Passionate about hospitality and customer service.

A natural relationship builder who enjoys connecting with people.

Polished, professional, and highly organized.

Energized by creating memorable experiences.

Comfortable leading teams and managing multiple priorities.

Committed to delivering service excellence every day.

Qualifications

Three to five years of leadership experience in hospitality, concierge services, resident services, guest services, luxury senior living, hotels, resorts, country clubs, or a related field.

Previous experience supervising customer-facing teams.

Excellent communication, organizational, and interpersonal skills.

Proficiency with Microsoft Office and resident communication platforms.

Why The Pinnacle North Bethesda?

At The Pinnacle, you'll help shape a luxury living experience where hospitality, service, and meaningful relationships define everyday life.

We Offer
  • Competitive compensation
  • Comprehensive benefits package
  • Paid time off
  • Career growth opportunities
  • Supportive leadership team
  • An opportunity to make a lasting impact on residents' lives
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