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Resident Associate Jobs in Spring Lake, NC (NOW HIRING)

Terrabella

Activities Associate

Southern Pines, NC · On-site

TerraBella Senior Living proudly serves thousands of residents and families offering a full range ... Associate's Degree in social work, recreation, sociology, psychology or related field preferred

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Resident Associate information

See Spring Lake, NC salary details

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How much do resident associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for resident associate in Spring Lake, NC is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $16.92 per hour, depending on experience, location, and employer.

What is a resident associate?

Resident Associates are professionals who typically work in residential facilities such as dormitories, assisted living communities, or rehabilitation centers. Their main responsibilities include supporting residents' daily needs, ensuring a safe and welcoming environment, and sometimes assisting with administrative tasks or organizing activities. They often serve as a point of contact between residents and facility management, helping to resolve issues and maintain community standards. This role requires strong interpersonal skills, empathy, and the ability to handle emergencies or conflicts when they arise.

What is the difference between Resident Associate vs Resident Advisor?

AspectResident AssociateResident Advisor
Required credentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma or college experience often preferred
Work environmentResidential facilities, often in healthcare, educational, or corporate settingsCollege dormitories or student housing
Employer and industry usageHospitals, universities, corporate housingColleges and universities
Common search intentUnderstanding job roles in residential settingsStudent housing leadership roles

Both Resident Associate and Resident Advisor roles involve overseeing residential environments, but Resident Associates typically work in professional or healthcare settings, while Resident Advisors focus on student housing in colleges. The roles share similar credentials and work environments, but their specific responsibilities and employer types differ.

What are some typical challenges resident associates face when supporting residents, and how can they effectively address them?

Resident Associates often encounter challenges such as managing diverse resident needs, handling conflicts, and maintaining clear communication with both residents and staff. Successfully addressing these issues involves active listening, practicing empathy, and staying organized to ensure all residents feel heard and supported. Collaborating closely with supervisors and other associates, as well as participating in ongoing training, can help Resident Associates navigate these situations effectively while fostering a positive living environment.

What are the key skills and qualifications needed to thrive as a resident associate, and why are they important?

To thrive as a Resident Associate, you need a foundational understanding of resident care, safety protocols, and often a high school diploma or equivalent. Familiarity with electronic documentation systems and basic first aid or CPR certification are commonly required. Strong interpersonal skills, patience, and attention to detail help in building trust and effectively supporting residents' daily needs. These competencies are crucial for maintaining a safe, supportive environment and ensuring the well-being of residents in assisted living or care facilities.

What are the most commonly searched types of Resident jobs in Spring Lake, NC?

The most popular types of Resident jobs in Spring Lake, NC are:

What cities near Spring Lake, NC are hiring for Resident Associate jobs?

Cities near Spring Lake, NC with the most Resident Associate job openings:

Resident Associate jobs near you
Infographic showing various Resident Associate job openings in Spring Lake, NC as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,155 per year, or $15.5 per hour.

Resident Associate

Corvias Corporate Services, LLC

Fort Liberty, NC

Full-time

Re-posted 15 days ago

Job description

At Corvias, you'll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a priority, it's at the heart of the Corvias employment experience.

Who We Are

At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission.

How You'll Contribute to the Team

The Resident Associate serves the dual purpose of performing account management services as the primary point of contact for all resident transactions arising from current lease agreements, and generating revenue from fee enforcement, lease enhancements, and renewals. This role is accountable for achieving resident satisfaction and retention targets.

Primary Responsibilities Include:

  • Build and maintain positive relationships with residents by promptly and thoroughly responding to resident concerns, questions, and requests while adhering to company policies and fair housing guidelines.
  • Perform the resident move-in, move-out, and eviction processes, including all associated inspections, notifications, and paperwork.
  • Perform basic accounting and collections activities; maintain the tenant ledger to track all revenue and expense associated with each lease agreement.
  • Promote a high quality living environment by monitoring resident compliance with community policies, including enforcing standards and educating residents about policies, as needed.
  • Ensure residents receive timely information about community events, programs, and initiatives.
  • Achieve retention goals by proactively informing residents about lease renewal options and cross-community relocation opportunities; execute the lease renewal process.
  • Project a positive image of the community by organizing materials, reporting defects, and spot cleaning, as needed.
  • Perform administrative duties, such as answering phones, maintaining files, performing data entry, and compiling reports.
  • And other duties as assigned.

Role Specific Requirements Include:

  • 2+ years of relevant work experience in property management, hospitality or customer service.
  • Demonstrated ability to retain customer base by securing account or lease renewal, including proven success cross-selling or upselling.
  • Proven success ensuring customer compliance with account or lease terms; strongly prefer experience with collections, evictions, or fee assessments.
  • Demonstrated ability to resolve customer complaints by using independent judgment to assess the situation, quickly formulate potential solutions, and present options to the customer.
  • Demonstrated ability to professionally interact and relate to individuals with diverse backgrounds, including the ability to maintain professionalism.
  • Require prior experience working in an environment that demonstrates an ability to adapt to changing priorities or unexpected interruptions, including unscheduled customer interactions in person and via phone.
  • Computer proficiency, including working knowledge of word processing, spreadsheet, and database software.
  • Valid driver's license and use of personal vehicle required.
  • Ability to work weekend and evening hours.

Competencies

  • Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.
  • Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.
  • Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.
  • Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
  • Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

Exceptional Benefits for Exceptional Team Members

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

Corvias employees are eligible for:

  • A choice between two benefit-rich medical, dental and vision plans
  • 401(k) with immediate 100% vesting and up to a 4% contribution match
  • Generous paid time off that increases throughout your career
  • 12 paid holidays
  • Paid time off to volunteer
  • 100% paid life and AD&D insurance
  • Company paid short-term and long-term disability coverage
  • Parental Leave
  • Military Leave
  • Flexible Spending Accounts (Health and Dependent Care)
  • Complimentary Employee Assistance Program
  • Tuition reimbursement to support growth and development

Equal Opportunity Employer/Veterans/Disabled

Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws

Learn more about Corvias' External Recruiting Policy.

Thank you for your interest.