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Resident Associate Jobs in Rochester, NY (NOW HIRING)

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Resident Associate information

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How much do resident associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for resident associate in Rochester, NY is $15.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.07 per hour, depending on experience, location, and employer.

What is a resident associate?

Resident Associates are professionals who typically work in residential facilities such as dormitories, assisted living communities, or rehabilitation centers. Their main responsibilities include supporting residents' daily needs, ensuring a safe and welcoming environment, and sometimes assisting with administrative tasks or organizing activities. They often serve as a point of contact between residents and facility management, helping to resolve issues and maintain community standards. This role requires strong interpersonal skills, empathy, and the ability to handle emergencies or conflicts when they arise.

What are the key skills and qualifications needed to thrive as a resident associate, and why are they important?

To thrive as a Resident Associate, you need a foundational understanding of resident care, safety protocols, and often a high school diploma or equivalent. Familiarity with electronic documentation systems and basic first aid or CPR certification are commonly required. Strong interpersonal skills, patience, and attention to detail help in building trust and effectively supporting residents' daily needs. These competencies are crucial for maintaining a safe, supportive environment and ensuring the well-being of residents in assisted living or care facilities.

What are some typical challenges resident associates face when supporting residents, and how can they effectively address them?

Resident Associates often encounter challenges such as managing diverse resident needs, handling conflicts, and maintaining clear communication with both residents and staff. Successfully addressing these issues involves active listening, practicing empathy, and staying organized to ensure all residents feel heard and supported. Collaborating closely with supervisors and other associates, as well as participating in ongoing training, can help Resident Associates navigate these situations effectively while fostering a positive living environment.

What is the difference between Resident Associate vs Resident Advisor?

AspectResident AssociateResident Advisor
Required credentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma or college experience often preferred
Work environmentResidential facilities, often in healthcare, educational, or corporate settingsCollege dormitories or student housing
Employer and industry usageHospitals, universities, corporate housingColleges and universities
Common search intentUnderstanding job roles in residential settingsStudent housing leadership roles

Both Resident Associate and Resident Advisor roles involve overseeing residential environments, but Resident Associates typically work in professional or healthcare settings, while Resident Advisors focus on student housing in colleges. The roles share similar credentials and work environments, but their specific responsibilities and employer types differ.

Is being a resident associate worth it?

A resident associate typically provides community support, event planning, and administrative assistance in residential settings. The role offers experience in customer service, communication, and problem-solving, often with flexible hours and opportunities for advancement, making it valuable for those seeking entry-level positions in property management or hospitality.

Is it hard to get a resident associate job?

Getting a resident associate position can vary in difficulty depending on the employer and location, but generally requires good communication skills, customer service experience, and sometimes relevant certifications. Entry-level roles may have less strict requirements, while more advanced positions may require prior experience or specialized training. Preparing a strong application and demonstrating interpersonal skills can improve chances of hiring.

What are the most commonly searched types of Resident jobs in Rochester, NY?

The most popular types of Resident jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Resident Associate jobs?

Cities near Rochester, NY with the most Resident Associate job openings:

Resident Associate jobs near you
Infographic showing various Resident Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,489 per year, or $15.6 per hour.

RESIDENTIAL ASSOCIATE- Per Diem

CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES

Newark, NY • On-site

$19.25 - $19.75/hr

Full-time, Per diem

Retirement

Re-posted 14 days ago

Job description

Description

We are Hiring!

Job Posting: Residential Associate

Location: Rochester, NY or Newark, NY

Department: Restart Residential

Employment Type: Per Diem

Schedule: Various

Salary: $19.25-19.75


As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs.

If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!


General Description:

Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment.


Key Responsibilities:

  • Monitors residents to assure a safe therapeutic environment.
  • Cover nonclinical psychoeducational groups as needed
  • Observes peer-led activities
  • Provides transportation when needed
  • Conducts room and personal belonging searches to ensure the safety of the environment and program participants.
  • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions
  • Provides conflict management to residents as needed.
  • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification
  • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion.
  • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift
  • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately.
  • Conducts monthly fire drills.
  • Engages security system.
  • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage
  • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards.
  • Enters shift notes into electronic client record database per each scheduled shift
  • Completes group notes into electronic client record database by the end of each shift
  • Completes incident reports, documenting any unusual incidents or situations as needed.
  • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse.

 Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. 

Requirements

Qualifications:

  • Minimum of High School Diploma or GED required. Associate's degree in human services or related field preferred.
  • Valid and clean NYS Driver's License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred.

A relevant combination of education and experience will be considered.

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.


Top Benefits and Perks:

  • Competitive salary and 403b retirement plan
  • Generous time off package and work-life balance
  • Comprehensive benefits package
  • Supportive and collaborative environment
  • Opportunities for growth and development
  • Intrinsic reward of truly making a difference in people's lives

Join us and help make a positive impact on our community!


***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

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