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Resident Associate Jobs in Rochester, NY (NOW HIRING)

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Resident Associate information

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How much do resident associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for resident associate in Rochester, NY is $15.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.07 per hour, depending on experience, location, and employer.

What is a resident associate?

Resident Associates are professionals who typically work in residential facilities such as dormitories, assisted living communities, or rehabilitation centers. Their main responsibilities include supporting residents' daily needs, ensuring a safe and welcoming environment, and sometimes assisting with administrative tasks or organizing activities. They often serve as a point of contact between residents and facility management, helping to resolve issues and maintain community standards. This role requires strong interpersonal skills, empathy, and the ability to handle emergencies or conflicts when they arise.

What is the difference between Resident Associate vs Resident Advisor?

AspectResident AssociateResident Advisor
Required credentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma or college experience often preferred
Work environmentResidential facilities, often in healthcare, educational, or corporate settingsCollege dormitories or student housing
Employer and industry usageHospitals, universities, corporate housingColleges and universities
Common search intentUnderstanding job roles in residential settingsStudent housing leadership roles

Both Resident Associate and Resident Advisor roles involve overseeing residential environments, but Resident Associates typically work in professional or healthcare settings, while Resident Advisors focus on student housing in colleges. The roles share similar credentials and work environments, but their specific responsibilities and employer types differ.

What are some typical challenges resident associates face when supporting residents, and how can they effectively address them?

Resident Associates often encounter challenges such as managing diverse resident needs, handling conflicts, and maintaining clear communication with both residents and staff. Successfully addressing these issues involves active listening, practicing empathy, and staying organized to ensure all residents feel heard and supported. Collaborating closely with supervisors and other associates, as well as participating in ongoing training, can help Resident Associates navigate these situations effectively while fostering a positive living environment.

What are the key skills and qualifications needed to thrive as a resident associate, and why are they important?

To thrive as a Resident Associate, you need a foundational understanding of resident care, safety protocols, and often a high school diploma or equivalent. Familiarity with electronic documentation systems and basic first aid or CPR certification are commonly required. Strong interpersonal skills, patience, and attention to detail help in building trust and effectively supporting residents' daily needs. These competencies are crucial for maintaining a safe, supportive environment and ensuring the well-being of residents in assisted living or care facilities.

What are the most commonly searched types of Resident jobs in Rochester, NY?

The most popular types of Resident jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Resident Associate jobs?

Cities near Rochester, NY with the most Resident Associate job openings:

Resident Associate jobs near you
Infographic showing various Resident Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,489 per year, or $15.6 per hour.

SRO Residential Services Coordinator 3

DePaul

East Rochester, NY • On-site

$23.75 - $24.35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Parkside, a DePaul Community Residence-Single Room Occupancy (CR-SRO) Program, is looking for a passionate mental health professional to join our team! The SRO Residential Services Coordinator 3 (RSC 3) provides direct support, advocacy and education to the residents in the program by assisting them with the development of and individualized service plan and then performing and coordinating the services and functions necessary to enhance the resident’s autonomy, quality of life and recovery process.

Why work for DePaul?

  • Make a positive difference in someone's life
  • Supportive work environment
  • We value diversity
  • Opportunity for professional development and career advancement
  • Excellent benefits and competitive wages
  • Pay range for this position is $23.75 - $24.35/hour

  1. Works with the Management staff to provide perspective residents with tours and lunch visits and then provides input to the Admission / Management team with regard to the individual’s acceptance in to the program.
  2. Ensure that each resident receives comprehensive service planning in a person-centered approach during the resident’s tenure with the program.  This includes the delivery of recovery-oriented services and on-going discharge planning practices.  Ensure that each plan is complete and up-to-date in accordance with standards of practice and the NYS Office of Mental Health (OMH).
  3. Conduct / complete quarterly service plan reviews with the resident and his / her support team in an effort to ascertain the resident’s progress and to make revisions / updates to the plan when necessary.
  4. Provides teaching, monitoring and recovery-oriented supports to residents in accordance with OMH 595 including the following rehabilitative services; Assertiveness / Self Advocacy Training, Community Integration / Resource Development, Daily Living Skills Training, Health Services Education, Medication Management and Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services and Symptom Management.
  5. Observe, monitor, document and report resident behaviors as well as their progress in accordance with agency standards.
  6. Maintain accurate and timely resident files, including the documentation of progress notes, the updating of service plans, the maintenance of psychiatric and medical records, as well as other pertinent information relating to the resident.
  7. Ensures that annual appointments for physicals, eye exams, medical specialist appointments (such as OB / GYN appointments) and dental appointments are scheduled and ensures that transportation is arranged for these appointments when necessary.
  8. Works collaboratively with the Resident’s Health Home Care Manager and other community service providers to ensure continuity of care for each individual.
  9. Serves as a key liaison between the resident and his / her clinical provider with regard to the monitoring of the individual’s mental health and well-being.
  10. Provides direct assistance to the residents with regard to daily living skill training including the upkeep of resident rooms, training in the areas of preparing simple meals and assistance with laundry when indicated.
  11. Helps residents plan for the purchasing of clothes and other necessities.
  12. Works with residents to encourage a healthy connection with family and communities and to develop new supports and interests.
  13. Coordinates and participates in resident’s recreational activities when indicated.
  14. Assists the Medication Coordinators with the supervision of resident medications when necessary and assumes dining room responsibilities during breakfast when assigned.
  15. Provide safe transporting of residents when necessary.
  16. Respects and maintains resident confidentiality and demonstrates a caring positive attitude toward all residents (as per respect policy), staff, guests, family members and service providers.
  17. Follow all safety rules and regulations for self, residents and staff.
  18. Attend staff meetings and trainings as required by supervisor.
  19. Works as a member of the residential team for each resident and give relevant input for treatment / support team meetings and continued stay reviews.
  20. Performs any other duties necessary for the effective operation of the program and / or the well-being of the residents.

Education and Experience:  Needs to meet one of the following three criteria:

A.  Bachelor’s degree in Human Services field plus at least one (1) year of experience working in a Human Services field.

B.  Associates degree in a Human Services field plus at least three (3) years of related experience working in a  Human Services field.

C.  High School diploma / GED plus at least five (5) years of experience working in a Human Services field.

*In addition to the above criteria this position also requires a clean/valid New York State driving record as outlined in DePaul’s personnel policy. Must be at least Eighteen (18) years of age.


There are three shifts available for this position:

  • Sunday-Thursday 7-3:30pm 
  • Tues-Sat 8-4:30pm
  • Tues-Fri 7am-3:30pm and Sat 12-8:30pm

This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program.

DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

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