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Residence Inn Jobs in West Springfield, MA (NOW HIRING)

Residence Inn Windsor

Room Attendant

Windsor, CT

$14 - $17.50/hr

... Residence Inn Windsor 100 Dunfey LaneWindsor, CT 06095Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient ...

Residence Inn Windsor

Room Attendant

Windsor, CT · On-site

$14 - $17.50/hr

... Residence Inn Windsor 100 Dunfey LaneWindsor, CT 06095Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient ...

Residence Inn Windsor

Room Attendant

Windsor, CT · On-site

$16.94 - $17.50/hr

... Residence Inn Windsor 100 Dunfey Lane Windsor, CT 06095 Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient ...

Residence Inn Windsor

Chief Engineer

Windsor, CT

... Residence Inn Windsor 100 Dunfey LaneWindsor, CT 06095Overview The Chief Engineer is responsible for the day-to-day operations of the engineering division. In the absence of the Director, the ...

Residence Inn Windsor

Chief Engineer

Windsor, CT

... Residence Inn Windsor 100 Dunfey LaneWindsor, CT 06095Overview The Chief Engineer is responsible for the day-to-day operations of the engineering division. In the absence of the Director, the ...

Residence Inn Windsor

Chief Engineer

Windsor, CT · On-site

$45K - $53K/yr

... Residence Inn Windsor 100 Dunfey Lane Windsor, CT 06095 Overview The Chief Engineer is responsible for the day-to-day operations of the engineering division. In the absence of the Director, the ...

Franchise Location

Director of Sales

Manchester, CT

Residence Inn Hartford Manchester features a sports facility complete with tennis court and a well-equipped gym. EDUCATION & EXPERIENCE * At least 2 years of progressive hotel sales experience ...

Marriott

Director of Sales

Manchester, CT

Residence Inn Hartford Manchester features a sports facility complete with tennis court and a well-equipped gym. EDUCATION & EXPERIENCE * At least 2 years of progressive hotel sales experience ...

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All JobsResidence Inn JobsResidence Inn Jobs in West Springfield, MA

Residence Inn information

See West Springfield, MA salary details

$10

$22

$30

How much do residence inn jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for residence inn in West Springfield, MA is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $28.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn Front Desk Associate, and why are they important?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.
What job categories do people searching Residence Inn jobs in West Springfield, MA look for? The top searched job categories for Residence Inn jobs in West Springfield, MA are:
What cities near West Springfield, MA are hiring for Residence Inn jobs? Cities near West Springfield, MA with the most Residence Inn job openings:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in West Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 26% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $47,707 per year, or $22.9 per hour.
Residence Inn Hartford Manchester - Complimentary AM Attendant

Residence Inn Hartford Manchester - Complimentary AM Attendant

Aimbridge Hospitality

Manchester, CT • On-site

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Aimbridge Hospitality rating

5.8

Company rating: 5.8 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

65th of 108 rated hotels

Job description

As our Complimentary AM Attendant, you'll be the morning mood-setter, making sure guests start their day with a smile and a satisfying meal. You'll juggle tasks like a pro - keeping the dining area clean, stocked, and organized while prepping food and beverages with care. Whether you're answering questions or serving up coffee, your attention to detail and warm hospitality will help create a breakfast experience worth waking up for. If you love multitasking, staying ahead of the game, and making mornings memorable, this role is your perfect blend.
KEY SKILLS & RESPONSIBILITIES
  • Warm Welcomes & Local Know-How: Be the friendly face guests remember! Greet with genuine warmth, answer questions about hotel amenities, breakfast options, and share insider tips on local attractions to make every stay unforgettable.
  • Breakfast Brilliance & Beverage Crafting: Start the day right by preparing and providing delicious breakfast items. Keep food safety and cleanliness top-notch while delivering smiles with every plate.
  • Organized & On Point: Maintain clean, well-stocked service areas that meet brand standards. Keep the flow smooth by clearing tables quickly and refreshing buffet stations like a pro.
  • Quick Thinking & Problem Solving: Anticipate guest needs and handle special requests or issues with calm confidence and creative solutions.
  • Team Player Vibes: Jump in wherever needed-whether it's dishwashing, restocking, or tidying up. Bring strong communication skills and a collaborative spirit to every shift.
  • Stamina & Grace Under Pressure: Stay energized on your feet, lift and carry items (20-50 lbs.), and move with purpose throughout your shift. Keep cool and professional, even when things get busy.

EDUCATION and EXPERIENCE
  • High school diploma or equivalent preferred
  • Prior experience in food & beverage or hospitality is a plus

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Located off Interstate 84, just a 15-minute drive from Hartford city center, units at the Hartford Manchester feature full kitchenettes. Guests have access to a seasonal outdoor pool and hot tub. Free WiFi is available throughout the hotel. All air-conditioned rooms at the Residence Inn Manchester have separate living areas and come furnished with a dining area and work desk. The kitchen has a refrigerator, microwave and coffee-making facilities. Residence Inn Hartford Manchester features a sports facility complete with tennis court and a well-equipped gym.
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

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