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Residence Inn Jobs in Tennessee (NOW HIRING)

Residence Inn/Courtyard

Bistro Server

Knoxville, TN · On-site

$12 - $14/hr

The Residence Inn Knoxville Downtown and the Courtyard Knoxville Downtown is comprised of 232 rooms. We provide the convenient option of choosing the hotel that best suits your unique travel needs in ...

Residence Inn/Courtyard

Night Auditor

Knoxville, TN · On-site

$17/hr

The Residence Inn Knoxville Downtown and the Courtyard Knoxville Downtown is comprised of 232 rooms. We provide the convenient option of choosing the hotel that best suits your unique travel needs in ...

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How much do residence inn jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for residence inn in Tennessee is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $25.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn Front Desk Associate, and why are they important?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.
What are popular job titles related to Residence Inn jobs in Tennessee? For Residence Inn jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Residence Inn jobs in Tennessee look for? The top searched job categories for Residence Inn jobs in Tennessee are:
What cities in Tennessee are hiring for Residence Inn jobs? Cities in Tennessee with the most Residence Inn job openings:
Residence Inn jobs near you

Night Auditor

Residence Inn/Courtyard

Knoxville, TN

$14.25 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Night Auditor

As a Night Auditor, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out. The successful candidate must have a friendly and welcoming attitude with everyone. As a Night Auditor, you will primarily work independently and act as the manager on duty. Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out as well as promoting and providing outstanding recognition and benefits to all our Rewards Members. This is the ideal position for someone who has a passion for guest service.

Work schedule:

  • 8 hour shift
  • Night shift

Benefits:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Employee discount

Residence Inn/Courtyard - Courtyard/Residence Inn Downtown Knoxville 210 W Church Ave, Knoxville, TN 37902, USA

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